Session 3 Flashcards

1
Q

What are the Mediating factors you have to take into account to introduce a new Information Technology into an Organization ?

A

The Mediating factors are:

  • Environment
  • Culture
  • Structure
  • Business Processes
  • Politics
  • Management Decisions
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2
Q

What is the technical definition of an organization ?

A

Technical definition:
Formal social structure that processes resources from
environment to produce outputs
u A formal legal entity with internal rules and
procedures, as well as a social structure

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3
Q

What is the behavioral definition of an organization ?

A

A collection of rights, privileges, obligations, and
responsibilities that is delicately balanced over a period
of time through conflict and conflict resolution

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4
Q

Give an exemple of outputs to environment

A

Good and services

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5
Q

Give an example of inputs from the environment

A

Data

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6
Q

What happens without hierarchy ?

A

Without hierarchy you can not take strategic decision

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7
Q

What is business processes ?

A

Business processes = collections of routine

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8
Q

What is a routine ?

A

Routine = Standard operating procedures

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9
Q

What is a business firm ?

A

Business firm = Collection of business processes

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10
Q

What are the different organizational Politics ?

A

Ex: Kodak

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11
Q

What is the organizational culture ?

A

Encompasses set of assumptions that define goal and product

May be powerful unifying force as well as restraint on change

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12
Q

Can you give an example of disruptive technology

A

Teleworking and Distance learning

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13
Q

What is the transaction cost Theory ?

A

Transaction costs = Costs of participating in markets

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14
Q

How do firm are define in the agency theory ?

A

Firm is nexus of contracts among self-interested parties requiring supervision

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15
Q

What is the impact of IT in agency problems ?

A

IT can reduce agency costs

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16
Q

What are the 5 competitive forces of Porter ?

A

1) Traditional competitors
2) New market entrants
3) Substitute products and services
4) Customers
5) Suppliers

17
Q

Why do people buy Apple phones ?

A

More security, it’s difficult to access to the phone

18
Q

What is a switching costs ?

A

Its the psychologic cost of changing from a software to another

19
Q

What does IoT mean ?

A

IoT = Internet of Thing = Everything which is connecting to the internet.
Ex: Vehicule connected to internet

20
Q

What is the Value Chain ?

A

The Value Chain = String of collaborating players

Voir video

21
Q

What is a value stream ?

A

Value stream

22
Q

What is Porter’s value chain ?

A

Primary activities

23
Q

What are the support activities in the value chain model ?

A

Procurement on Purchasing
Human resource management
Technological Develoment
Infrastrucutre

24
Q

What are the primary activities in the value chain model ?

A

Logistics, Operations, Sales and Marketing, Service and outbound Logistics

25
Q

What does ENIAC mean ?

A

ENIAC = Electronic Numerical Integrator And Computer