Session 3

Question 1

Why should companies outsource? (6)

Answer 1

Cost
Economies of scale
Free up internal resources
Reduce time to market
Increase process efficiencies
If system development isn’t a core activity for the org

Question 2

What are the sources of application software? (6)

Answer 2

IT Service firms
Package Software Providers
Enterprise Solutions Software Producers
Cloud Computing
Open Source Software
In-House Development

Question 3

What are the criteria when choosing off-the-shelf software? (8)

Answer 3

Cost
Functionality
Vendor support
Viability of vendor
Flexibility
Documentation
Response time
Ease of installation

Question 4

What is a Request for Proposal?

Answer 4

A document provided to vendors requesting a hardware/software product/service to meet requirements of a new info system.

Question 5

What is the difference between an operation and a project?

Answer 5

A project is temporary, and unique.

Question 6

What is the similarity between an operation and a project?

Answer 6

They are performed by people, they are constrained by resources, and they are planned, executed and controlled.

Question 7

What is the project life cycle? (4)

Answer 7

Initiation, Planning, Executing, and Close-down

Question 8

What are the four core functions of Project Management Body of Knowledge

Answer 8

Scope, Time, Cost, Quality

Question 9

What are the 5 facilitating functions of PMBOK

Answer 9

HR
Communications
Risk Management
Procurement Management
Stakeholders

Question 10

What are the key components of Integration Management? (3)

Answer 10

Planning, Coordination, and Change Control

Question 11

What are the Ten Knowledge Areas of PM

Answer 11

Integration management
Scope management
Schedule management
Cost management
Quality management
Resource management
Communication management
Risk management
Procurement management
Stakeholder management