Session 1 - Demystifying IS

Question 1

IS/IT to design new business models

Answer 1

• OPPORTUNITIES designing new businesses
• CREATIVITY to improve business processes
• Do things DIFFERENTLY

Question 2

Managing as designing

Answer 2

1. En managing, A => B donc plus tard si problème de style A, on applique même solution
2. En design, en recommence à chaque fois de 0. Sketch, prototype, test, autre prototype, etc.

Question 3

Why IS related issues make sense more than ever? (5)

Answer 3

• Developpment of the internet
• The information economy
• Emergence of the digital company
• Technology convergence
• Globalization

Question 4

What is the difference between data and information?

Answer 4

• Data: set of specific objective facts or observations
• Information: data that has been shaped in a meaningful way

Question 5

What is the definition of information systems? (4)

Answer 5

Set of irrelated components that COLLECT, PROCESS, STORE, and DISTRIBUTE INFORMATION to support decision-making and control in organization.

Question 6

Difference between IS and IT?

Answer 6

• Information Systems: more complex, need a technology and a business perspective.
• Information Technology: hardware, software, technological side of IS (only a component of IS)

IS > IT

Question 7

Hierarchy perspective

Answer 7

Question 8

Transaction systems (2)

Answer 8

• Deal with essential transactions of daily business operations
• Keeping track of elemetary operations
• Ex: Specialised softwares, enterprise resource planning

Question 9

Decision support systems (1)

Answer 9

• Allow decision-makers to deal with problems in a changing environment by aggregating information and providing reports
• Ex: Expert systems, Data mining

Question 10

Strategic Information Systems

Answer 10

• Support senior management for strategic decisions by providing analyzed internal and external information
• Ex: Sales forecas, strategic planning

Question 11

How broad are IS ? (4)

Answer 11

1. Individual: used on a single workstation
2. Group: shared among a group of people within the same organization
3. Organizational: accessible by any member of an organization
4. Inter-organizational: different organizations exchange information

Question 12

4 dimensions of IS

Answer 12

A set of TECHNOLOGIES (hardware, software) embedded in an ORGANIZATION serving USERS under BUDGETARY constraints.

Technology

1. Choice of the architecture (centralized or not)
2. Choice of the technology used (proprietary or open-source)
3. Buy or develop (standard or customized)

Organizational

1. Support for process and functions (at different levels)
2. for policies
3. fo behaviors (company culture)

Management

1. Decision support (evaluate situation, problems and needs)
2. Creation support (newness)
3. Resouces allocation support (planning, coordination)

Question 13

Why is IS management so important for businesses?

Answer 13

IS/IT as a strategic weapon: cost of IT drops and performance increases