Service Portal Introduction

Question 1

What is a Service Portal? More than one response may be correct.
A. A ServiceNow user interface (UI)
B. An alternate user experience to the standard ServiceNow user interface
C. An intuitive way for users to interact with the Now Platform
D. A ServiceNow user interface available for desktop, tablet, and smartphone
E. A widget-based user interface

Answer 1

A. A ServiceNow user interface (UI)
B. An alternate user experience to the standard ServiceNow user interface
C. An intuitive way for users to interact with the Now Platform
D. A ServiceNow user interface available for desktop, tablet, and smartphone
E. A widget-based user interface

Question 2

True or False? Portal pages are unique for every portal.

Answer 2

False

Question 3

Which one of the following is NOT part of the Service Portal Configuration tools?
A. Theme Editor
B. Designer
C. Page Editor
D. Widget Editor
E. New Portal

Answer 3

A. Theme Editor

Question 4

Which one of the following is a true statement about portal row layouts?
A. Portal row layouts are based on AngularJS
B. Portal row layouts are based on user-defined records
C. Portal row layouts are based on widget type
D. Portal row layouts are based on Bootstrap’s grid system
E. Portal row layouts are based on device type

Answer 4

D. Portal row layouts are based on Bootstrap’s grid system

Question 5

Which of the following are true statements about portals? More than one response may be correct.
A. A container can have no more than three columns
B. A widget can be used more than once on a portal page
C. Portals must have multiple containers
D. Containers have the same number of columns in every row
E. Roles control access to widgets

Answer 5

B. A widget can be used more than once on a portal page

E. Roles control access to widgets

Question 6

Which of the following are true statements about portals? More than one response may be correct.
A. Page layouts are responsive to device type
B. Page layouts are responsive to screen resolution
C. Viewport size changes when a page is resized
D. Containers can be fixed layout
E. Containers can be fluid layout

Answer 6

A. Page layouts are responsive to device type
B. Page layouts are responsive to screen resolution
C. Viewport size changes when a page is resized
D. Containers can be fixed layout
E. Containers can be fluid layout

Question 7

Where do you specify the viewport size at which a portal element should appear or disappear?
A. Portal
B. Page
C. Container
D. Column
E. Widget

Answer 7

C. Container

Question 8

Which Service Portal framework tool is used to restrict access to a widget by role?
A. Branding Editor
B. Designer
C. Page Editor
D. Widget Editor
E. Portal Access Editor

Answer 8

C. Page Editor

Question 9

Which of the following are true about the Branding Editor? More than one response may be correct.
A. Applies a color theme to a portal
B. Previews changes as they are made
C. Sets all buttons to the same color
D. Lets all users apply their own theme to a portal
E. Allows only the 216 web-safe colors

Answer 9

A. Applies a color theme to a portal

B. Previews changes as they are made