service

Question 1

Bailey base?

Answer 1

Irish whisky and creamy chocolate base

Question 2

Cointreau base?

Answer 2

Brandy base, orange flavour.

Question 3

Blanket and headphone distribution category 1 and 2?

Answer 3

Blankets delivered on request, headphones on every seat.

Question 4

how many members in premium economy?

Answer 4

56.

Question 5

How many crew members do welcome drinks in premium economy? (below 28)

Answer 5

2 crew members when there are 28 customers.

Question 6

How many crew members do welcome drinks in premium economy? (above 28)

Answer 6

4 crew members when there are above 28.

Question 7

what beers do we offer in economy class?

Answer 7

Stella Artois, Heineken and Tiger.

Question 8

what are the non-alcoholic beets we sell?

Answer 8

ASAHI beer
BAVARIA beer

Question 9

Economy gin?

Answer 9

Bombay sapphire
(TONIC WATER OR SODA, ICE AND LEMON 🍋 )

Question 10

Economy vodka?

Answer 10

Smirnoff 21 (PEPSI,TONIC, 7UP) LEMON 🍋 AND ICE.

Question 11

What is in a screwdriver drink?

Answer 11

Vodka (Smirnoff 21) and orange juice 🍊 .

Question 12

Economy Rum?

Answer 12

Bacardi
(7UP, PEPSI)
ICE AND LEMON 🍋

Question 13

Economy scotch whisky?

Answer 13

DEWARS WHITE LABEL
(offer water, soda, Pepsi and 7up)

Question 14

Economy American whiskey?

Answer 14

JACK DANIEL’S (offer Pepsi)
AND ICE

Question 15

Economy cognac?

Answer 15

HENNESSY (serve neat)

Question 16

Economy liqueur?

Answer 16

BAILEYS (offer with ICE and COFFEE)
AND COINTREAU (offer with ICE, COFFEE & TEA)

Question 17

Economy sodas?

Answer 17

• Diet 7up
• Diet Pepsi
• Club soda
• Ginger ale
• Tonic water

Question 18

What happens 50 minutes before landing?

Answer 18

• ABC paperwork
• close all bars except one

Question 19

What happens 40 minutes before landing?

Answer 19

Collect hot towels

Question 20

What happens 30 minutes before landing?

Answer 20

• collect blankets
• close last bar
• brief high value customers
• donation bag

Question 21

What happens 20 minutes before landing?

Answer 21

• collect headphone and children headphones

Question 22

What are the 3 aspects of we care?

Answer 22

Customer care
Cleanliness
Refreshments

Question 23

What does blue skywards get you?

Answer 23

• Complimentary unlimited data package
• discounted access to emirates lounge in Dubai
  (0-25,000 miles)

Question 24

What dies Silver skywards get you?

Answer 24

• Dedicated check in counter in Dubai
• Complimentary access to emirates business class lounge in Dubai
• Priority boarding
• 12kg extra baggage allowance
  (25,000-50,000 miles)

Question 25

What does Gold skywards get you?

Answer 25

• 16kg extra baggage allowance
• Complimentary access to selected lounges worldwide
• lounge access for one travel companion

Question 26

What does Platinum skywards get you?

Answer 26

• Gold membership nomination
• 50 qualifying flights
• complimentary access to emirates first class lounge
• complimentary internet package in all classes
• 20kg extra baggage
• no expiry for skywards

Question 27

Age for sky surfers?

Answer 27

2-17 years

Question 28

Which customers disembark last?

Answer 28

-UM
- YP
- INAD
- WHEELCHAIR

Question 29

Blanket collection for economy?

Answer 29

Wear plastic gloves and grey plastic bag

Question 30

Blanket collection for premium economy?

Answer 30

Wear plastic gloves and grey linen bag