Section 1 Chapter 3: Credit Management Flashcards

1
Q

What are the government credit programs?

A
  • Direct Loans
  • Loan Guarantees
  • Extension of Credit
  • Delinquent Taxes
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2
Q

What is OMB Circular A-129

A

Policies for Federal Credit Programs and Nontax Receivables: Defines Additional Requirements for Managing a Federal Credit Program

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3
Q

What are Program Management duties in Credit Programs?

A
  • Determine eligibility for credit extension.
  • Define the amount of credit to be extended.
  • Establish terms and conditions.
  • Negotiate work-out arrangements.
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4
Q

What are the Financial Management duties in Credit Programs?

A
  • Budget Oversight
    -Report to credit bureaus
  • Establish an accounting record for each borrower
  • Promptly recording and depositing the borrower’s payments
  • Monitoring each borrower’s repayments
  • Reporting on the condition of the loans
  • Initiating collection for delinquencies
  • Dealing with uncollectible loans and loan guarantees
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5
Q

Components of a Credit Program

A
  • Credit Extension: Deciding who my be granted credit, and how much
  • Account Servicing: Receiving and crediting payments, monitoring debtor’s performance
  • Debt Collection: Turning bad credit into good
  • Close Out: Terminating the relationship
  • Program Monitoring: Assessing if the program is meeting its objectives and how it is operating otherwise
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6
Q

Traditional Approach to Credit Evaluation (4 C’s)

A
  • Character
  • Capacity
  • Collateral
  • Capital
  • Co-Signer is the optional 5th C
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7
Q

Steps to Extend Credit

A
  • Determine Eligibility
  • Evaluation for Credit Worthiness
  • Other Steps
  • Documentation
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8
Q

Steps to Account Servicing

A
  • Establish Accounts
  • Credit Bureau Reporting
  • Establish Escrow
  • Collect and Record Payments
  • Negotiate Delinquencies/Reschedule
  • Monitor Credit and Reporting
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9
Q

Debt Collection Improvement Act of 1996

A

Authorizes agencies to report all credit extended to individuals to credit bureaus.

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10
Q

Steps to Collecting Delinquent Debt

A
  • Dunning Procedures
  • Offsets
  • Collection Agencies
  • Asset Sales
  • Referral for Litigation
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11
Q

Debt Collection Act of 1996

A

Requires agencies to transfer most debt that is delinquent more than 180 days to the Treasury Department of a Debt Collection Center

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12
Q

Dunning Procedures

A

A series of demand letters, expressing increasing concert and urgency. Should included a notice of intent to refer the debtor’s name to credit bureaus. Also performed by telephone.

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13
Q

Types of Offets

A
  • Administrative Offsets
  • Salary Offset
  • Income Tax Refund Offset
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14
Q

Steps to Close-Out

A
  • Debt write-off must be approved by a senior official
  • Collateral that was posted is seized and sold
  • Form 1099C is sent to the debtor and the IRS

Close out steps are specified in OMB Circular A-129, Section V, Sub-Section E: Debt more than 2 years old and “not economically collectible” should be written off.

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15
Q

Steps to Program Monitoring

A
  • Objective Analysis
  • Debt collection procedure effectiveness
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16
Q

4 types of measures to monitor credit effectiveness

A
  • Activity Measures:
  • Effectiveness Measures
  • Status Measures
  • Efficiency Measures
17
Q

Activity Measures

A
  • Indicate the volume of activities performed
  • Intended to measure and manage workloads
18
Q

Effectiveness Measures

A
  • Indicate the extent to which the program is achieving intended results
  • Measures if the agency is receiving sufficient value for loans
19
Q

Status Measures

A
  • Indicate the quantity and quality of loans made and retained (portfolio)
20
Q

Efficiency Measures

A
  • Indicators of the cost per unit of various operations, including the various collection techniques