Scrum values and roles Flashcards

1
Q

Which are the 5 scrum values?

A

Courage, Focus, Commitment, Respect, Opennes

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2
Q

How can be commitment misunderstood?

A

Committing to something that you don’t understand because you are told to by your boss instead of committing yourself to the team and Sprint Goal.

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3
Q

How can be FOCUS misunderstood?

A

Focusing on keeping the customer happy instead of being focused on the Sprint and its goal.

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4
Q

How can be OPENNESS misunderstood?

A

Telling everyone everything about all your work instead of highlighting when you have challenges and problems that are stopping you from success.

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5
Q

How can be RESPECT misunderstood?

A

Thinking you are helping the team by being a hero instead of helping people to learn the things that you are good at and not judging the things that others aren’t good at.

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6
Q

How can be COURAGE misunderstood?

A

Even after the decision has been made continuing to push back instead of being transparent, but willing to change even if that means accepting that you are wrong, or that your opinion is not the direction that the team is going.

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7
Q

Do values need to be visible?

A

Values like anything in Scrum need to be both visible and inspected and adapted on.

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8
Q

Give five ideas to make values more present in the team.

A
  1. Put the values on a wall and have each team member write up how they are going to demonstrate the value in their working day.
  2. Add a ‘values moment’ to your retrospective. This gives everyone an opportunity to inspect and adapt on their values.
  3. Introduce a ‘values’ prize. Not a serious prize, but a fun prize that sometimes can be delivered to two people or the whole team when a value has been demonstrated and everyone is aware of it.
  4. The ‘whoops we dropped the value’ prize provides a way of demonstrating courage, but also highlighting when we missed a value. Of course, this prize could end up being a very negative thing so it should always be delivered in a fun way without negative implications.
  5. Getting external managers or stakeholders to demonstrate to the team a value and what it means to them.
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9
Q

Which six principles could support the scrum values?

A
Self-organization
    Done means done
    Empowered Product Owners
    Servant-leader Scrum Masters
    Scrum Team ownership for adaption
    The delivery of business value
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10
Q

What is the retro good for? Which scrum value is mainly supported?

A

The retro gives the possibility to inspect and adapt.
Commitment: if retro is done, it means team commits to (inspect, adapt and thus) improve itself.
If problems requiring external support (of mgmt) are not addressed and solved, out of “inspect and adapt”, the team goes to “inspect and complain”.
Commiment also means, that team and stakeholder commit to have a direct conversation about the business value.

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11
Q

What is the sprint review good for and which scrum value does it mainly support?

A

During the review the team puts the sprint result uder spotlight. Ideally, honest and respectful feedback is provided by customer. The team must have the courage to disappoint or upset stakeholders. If the review is set up for success, it becoms a sprint report, where team takes credit for working hard and not for generating business value. Such review meetings are boding for stakeholders and they won’t attend anymore after awhile.

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12
Q

What is the daily good for, and which scrum value does it support?

A

The daily is the sprint’s heartbeat and is good to inspect current progress and tune focus towards the sprint goal.
It’s important to be disciplined about it and have it every day at the same time. If scrum master drives it, it becomes a rapid fire status reporting, which results in ppl. only focusing for the few seconds when they are talking.

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13
Q

Why is a problem if scrum master is a manager reporting to higher managers and is held accountable for the team progress?

A

So even if the Scrum Master was liked by the team and if behind closed doors the Scrum Master was reasonably good at being a servantleader instead of a manager, the team closed up and put on a good face for the organization.

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14
Q

What is the role of a scrum master - from external perspective?

A

The Scrum Master helps those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which aren’t. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team.
The role of SM supports the openness inside the company.

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15
Q

Why is respect so important for a product owner?

A

If the product owner is only the stewart of upper management, he may not make decisions and communicate answers to questions timely, without having to discuss is with his upper bosses. In this case, after a while, the team doesn’t even bother to ask and looses respect for product owner as it perceives that the product owner doesn’t have respect from the organization.

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16
Q

Which values are supported by the principle “Done means Done”?

A

The adherence to the principle reinforced the values of focus (on the Definition of Done), courage (to admit when work was not done), and respect (by refusing to waste stakeholder’s time with unfinished work).

17
Q

Why is empowered product ownership so important?

A

Stakeholders learned to respect the Product Owner and the Product Owner developed the courage to take ownership of the product.

18
Q

How is the servant leader defined?

A

The Scrum Master does not manage the team or the work. In fact, the Scrum Master shouldn’t even manage the adherence to Scrum. Instead, the Scrum Master observes the team and reacts to deviance from the Scrum framework as an opportunity to ask the team why it’s happening. The Scrum Master sees difficulty to adhere to Scrum principles as a signal for inspection. The Scrum Master sees failure to behave according to the Scrum Values as points of more significant intervention

19
Q

What is the driving principle behind the empirical process of transparency, inspection and adaption?

A

The team takes ownership of adaptation. The team owns the responsibility to improve based on empirical learning.
Teams maintain an explicit improvement backlog and take on at least one improvement backlog item per Sprint.
This promotes commitment by the team to improve, and openness by the team to speak constructively about what did not work well in the previous Sprint.

20
Q

Why is the principle of delivering measurable business value so important?

A

Taking this principle more seriously, the Product Owner had to justify priorities with hypotheses about net new business, increased adoption, improved positioning against specific competitive offerings, and/or cost savings. The Product Owner was not expected to accurately predict the outcome, but rather to make a case and provide a means by which the actual result could be measured against what had been forecast.

21
Q

Will scrum make things easy?

A

A complex product with multiple people and teams is going to be challenging. Scrum won’t make it easier. It will simply give you a framework, principles, and values that make the hard work much more likely to result in positive business outcomes.

22
Q

What is BRAVING?

A

An acronym for factors needed for building trust: Boundaries, Reliability, Accountability, Vault, Integrity, Non-Judgement, Generosity

23
Q

What are Boundaries in the context of Trust?

A

I establish clear boundaries, and I stick to my boundaries. You establish boundaries, and you hold your boundaries. We both respect each other’s boundaries. Example: the scrum framework, leave work at work,…

24
Q

What is Reliability in the context of trust?

A

I do what I say I will do. You do what you say you will do. Over and over and over again. Two things to consider in order to achieve reliability:

  1. Establish clear expectations: clear sprint goal, transparency on how to reach it, revisit it every day.
  2. Don’t overcommit: spinning too many plates makes loose focus. “Did we focus on the thing we said we would do? Were we open about new information that would affect our ability to accomplish the thing we said we would do?”
25
Q

What is accountability in the context of trust?

A

I hold you to account for doing the things you said you would do. You can hold me to account for doing the things I said I would do.

And since we are human beings, we are going to screw up.

When you do, own it. Apologize and make amends.

When you are on the receiving end of it, you allow the other person to own it, apologize, and make amends.

26
Q

What is Vault in the context of trust?

A

What you share with me, I will hold in confidence. And I expect you to do the same with me.. and with others.

Don’t gossip.
The Sprint Retrospective is an example of where we honor the “vault” as a team. Only Scrum Team members participate, and the specifics of what happens in the room stays in the room.

27
Q

What is Integrity in the context of trust?

A

This is about choosing courage over comfort. This is about choosing what is right over what is simply fun, fast, or easy. Practice your values rather than just professing them

28
Q

What is non-judgement in the context of trust?

A

You can be struggling and ask for help, and I will not judge you. I can be struggling and ask for help, and you will not judge me.
Truly believing that we learn from failure is another way that teams and organizations practice non-judgement.

29
Q

What is Generosity in the context of trust?

A

Generosity means recognizing that we are all human. We make mistakes. We go through difficult times. Generosity means we are willing to forgive, offer an opportunity to make amends, and hold space for the inevitable learning and growth that is part of being human and being part of a team.

30
Q

PO: What are the 5 levels of agile planning?

A
  1. Product vision, product value
  2. Product roadmap
    > Story Mapping
  3. Releases
  4. Sprint planning
  5. Daily Scrum
31
Q

Which modelling techniques must be known by a product owner?

A

Business Model generation, Impact Mapping, Product vision board, product canvas, Value proposition design.

32
Q

What is a stakeholder map and how to use it?

A

Plot stakeholder on two axes: 1) POWER and 2) Interest on the product. Based on the mapping, the communication strategy for the different groups of stakeholders can be designed. Spend the most time on the most important stakeholders.