SAVAGE AND ARMSTRONG (RESULTS)

Question 1

What was the main result of the study?

Answer 1

• Patients who recieved the directing style consultation had higher statisfaction levels and were more likley to report.
  1. The DR completly understood their problem
  2. The explanation they recieved was excellent.
  3. They had been greatly helped.
  4. Their illness had greatly improved.

This was the case immediately after the consulation and 1 week later.

Question 2

Which factors did NOT lead to a significant difference in satisfaction levels?

Answer 2

1. Consultations longer than 9 minutes.
2. Main treatment was advice.
3. Experincing a chronic problem
4. Thought the problem had a psychological basis.

Question 3

Name 1 quantitative result from the study.

Answer 3

• 39% of thoes who recieved the directing style, reported they had recieved an excellent explanation.