Saturday Clinic Protocol

Question 1

T/F All patients must be temperatured screened with a handheld thermometer before they are allowed to enter clinic

Answer 1

T

Question 2

If a patient exhibits any respirator ailments and COVID symptoms or has an elevated body temp, what should you do?

Answer 2

Screen patient with questions by the door

Question 3

Can you leave the patient at all?

Answer 3

NO, you must stay with your patient at all times or set a meeting point in the clinic when you have to leave momentarily.

Question 4

What order are patients seen?

Answer 4

First-come, first-serve basis - number of the day order

Question 5

After the visit, who signs the problem sheet? Who do you return the reorganized chart back to?

Answer 5

MS and Doctor signs
Chart goes to receptionist

Question 6

If lab was done and meds were given, what do you say to the receptionist?

Answer 6

Done done, with labs and meds

Question 7

If lab was done and meds were given, what do you say to the receptionist?

Answer 7

Done done with labs and meds

Question 8

If labs were not done and meds were not given, what do you say to the receptionist?

Answer 8

Done done, no labs, no med

Question 9

When are morning meetings held?

Answer 9

every Saturday at 9am

Question 10

What should you do during morning meetings?

Answer 10

Actively listen to updates, note down any upcoming specialty clinics or events to let your patient know if they are interested or if it aplies to them

Question 11

What is the difference between in-room patients and out-of-room patients?

Answer 11

In-Room: seen by med students nad preceptor and will need to get a presrciption, referral, etc
Out-room: med consult, lab consult, PAP refill, and blood draw - shorter visits and do not have to be seen in the room

Question 12

If you are assigned to an In-Room patient, you must
1. Call up patient and confirm what? Also check for information updates

Answer 12

Identity (name, birthday, address, and phone number)

Question 13

If you are assigned to an In-Room Patient (2), which chart do you hand to the UG Co-D? Which sheet do you keep? After you hand the chart to the UG Co-D, what do you do next?

Answer 13

Patient chart goes to UG Co-D, problem sheet is kept with you. Take them into the assigned room and perform vitals INSIDE THE ROOM

Question 14

If you are assigned to an In-Room Patient (3), whose name do you write for the AD Vitals? What about AD Translations?

Answer 14

Your name for both

Question 15

If you are assigned to an In-Room Patient (4), after you finish the vitals, what do you return to the UG Co-D? What do you say?

Answer 15

Return problem sheet / say “Vitals done. Patient in room #.”

Question 16

If you are assigned to an In-Room Patient (5), after you return the problem sheet to the UG Co-D, what happens next?
a) you’re done with your duty and can move onto the next patient
b) return to the room and wait for the MS/MD/Preceptor to arrive

Answer 16

b) return to the room and wait for the MS/MD/Preceptor to arrive

Question 17

If you are assigned to an In-Room Patient (6), after the visit with the medical preceptor is finished, what do you do? What do you tell the UG Co-D?

Answer 17

Clean the room and inform the UG-Co-D “Room # is cleared.”

Question 18

When you are finished with the room, what should you do:
1
2
3
4
Afterwards, follow up with things MD asked the patient to complete, such as a blood draw, consultation, or referral

Answer 18

1. throw away misc trash used during the visit
2. rip off bed sheet
3. install clean bed sheet
4. wipe chairs

Question 19

When should you inform the UG Co-D that a room is clear?

Answer 19

IMMEDIATELY - critical for efficient clinic flow

Question 20

If you are waiting for a MS or MD, you may complete:
1
2
3

Answer 20

1. update yellow med sheet and IMI card
2. deliver previous lab results if not delivered and log out as lab call
3. promote the health committees and services they provide - refer sunday cancer screening clinic eligibility requirements

Question 21

If a blood draw is needed, what should you bring?

Answer 21

an empty lab form in the room so MS/MD can help to check the box

Question 22

If you are assigned to be a Vitals AD (1), call up patient and confirm _____. check for information updates

Answer 22

identity

Question 23

If you are assigned to be a Vitals AD (2), what do you hand to the UG Co-D? What do you keep if the patient needs to be seen in the room?

Answer 23

Patient sheet to UG Co-D, problem sheet kept

Question 24

Where would you fill in your name on the problem sheet if you’re a:
vitals AD
translation AD
in-room AD

Answer 24

–>vitals AD – only “AD Vitals”
–>translation AD – only “AD Translation”
–>in-room AD – “AD Vitals” and “AD Translation”

Question 25

If you're assigned to be a Vitals AD (4), do you take the vitals inside the room or outside at the vital station?

Answer 25

outside at the vital station

Question 26

If you're assigned to be a Vitals AD (5), after you take the vitals, what do you do next?

Answer 26

Escort the patient back to the waiting room

Question 27

If you're assigned to be a Vitals AD (6), after you escort the patient back to the waiting room, what do you do? What do you say?

Answer 27

Return the problem sheet to the UG Co-D, saying "Vitals done"

Question 28

What are some differences between a Vitals AD and Translations AD?

Answer 28

T-AD waits for MS/MD/Preceptor to arrive and notify the UG Co-D's that a room is clear // V-AD escort the patients back to the waiting room

Question 29

If you are assigned to be a Translations AD, (4), when do you hand the patient chart to the UG Co-D? -does not matter -after you write your name in the problem sheet

Answer 29

after you write your name in the problem sheet

Question 30

If you are assigned to a new patient: After confirming the patient, keep the forms that you need to fill out with the patient while returning the patient chart to the UG Co-D. What forms do the AD need to fill out? 9 forms aY bB cP dV eI fC gC hD iH

Answer 30

a) Yellow Masters Med Sheet b) Blue Diabetes Monitoring Sheet c) Psychiatry Screening and Tracker d) Visit Sheet (top part) e) Info Sheet f) Consent Form g) Covered California Checklist h) Demographic form i) Hepatitis lab form

Question 31

How often do you update the Covered California Checklist?

Answer 31

Every 3 months

Question 32

How many forms does the CCC have?

Answer 32

2 - Yes - has insurance | No - no insurance

Question 33

If a new patient has insurance, what should you do with their health insurance card?

Answer 33

Photocopy it to the back of the checklist

Question 34

All new patients must be screened for H____, D_____, and P______

Answer 34

Hepatitis, Diabetes, and Psychiatry

Question 35

If a new patient is one of the first 6 in-room patients, when do you fill out the forms? What if they are not one of the 6 in-room patients?

Answer 35

If 1st 6-in room: Assigned room - while waiting for MS If not: Waiting area

Question 36

If a patient is in a hurry to leave and you have not filled out all the necessary new patient forms, can you let them leave?

Answer 36

No....

Question 37

If someone is a returning patient, you should check for information updates. Give some examples

Answer 37

Change of address/phone number update patient's VIC forms

Question 38

Each patient will get a Blue Diabetes Monitoring Sheet with their chart. Step #1. If this sheet is not in the patient chart, where would you grab it from?

Answer 38

Blank paperwork cubbies in the preceptor room

Question 39

Each patient will get a Blue Diabetes Monitoring Sheet with their chart. Step # 2. Just maek sure to fill out the info in the red box which includes the ?, ?, and ?.

Answer 39

patient name, chart #, and height

Question 40

What HgBa1c Levels are considered normal? /= 6.5

Question 41

What HgBa1c Levels are considered Pre-Diabetic? /= 6.5

Answer 41

5.7-6.4

Question 42

What HgBa1c Levels are considered diabetic? /= 6.5

Answer 42

>/= 6.5

Question 43

Where can the YES/NO CC Checklists be found?

Answer 43

Behind the doors of the patient rooms

Question 44

Before sending a patient home, you must get ___ __-_ ________ on the CC Checklist.

Answer 44

CC Co-D signature

Question 45

If a patient does not have insurance, ask them why they don't have it and find who to talk to the patient?

Answer 45

CC Co-D

Question 46

Where can you find: Green Hepatitis Monitoring Sheet

Answer 46

Left

Question 47

Where can you find: Yellow Master Medication Sheet

Answer 47

Right

Question 48

Where can you find: PAP tracking sheet

Answer 48

Right

Question 49

Where can you find: Blue Diabetes Monitoring Sheet

Answer 49

Left

Question 50

Where can you find: Diabetes Checklist

Answer 50

Left

Question 51

Where can you find: MS SOAP Notes?

Answer 51

Right

Question 52

Where can you find: Most Recent Problem Sheet

Answer 52

Right

Question 53

Where can you find: Copy of Prescription Form

Answer 53

Right

Question 54

Where can you find: Glucometer Request Form

Answer 54

Left

Question 55

Where can you find: AD8 Dementia Screening Form

Answer 55

Left

Question 56

Where can you find: Most Recent Lab Results

Answer 56

Left

Question 57

What does VICC stand for?

Answer 57

patient Visit sheet patient Information Consent form covered california Checklist

Question 58

Where can you find: VICC

Answer 58

Left

Question 59

Where can you find: Copy of Referral Form

Answer 59

Right

Question 60

When a patient is in clinic, where will their problem sheet of the day be on top of?

Answer 60

Yellow Medication Sheet

Question 61

When a patient's visit ends, you need to move which sheet back on the very top?

Answer 61

Yellow Medication Sheet

Question 62

Finding Lost Charts Possible locations are:

Answer 62

shelves next to preceptor table UG Co-D/Receptionist Shelf (a, purple cabinet) MS/MD Table Health Committee Co-D Table Black Plastic Lab Crate Lab Call Table in the Back Lab Check-Out Diabetes Box Room 6 Filing aka look everywhere