Saturday Clinic Protocol Flashcards
Receptionist Team Saturday Clinic Flow -In Room vs Out of Room -New Patients, Translating PA -Recap: New Patient Protocol Patient Chart Layout Finding/Lost Charts
T/F All patients must be temperatured screened with a handheld thermometer before they are allowed to enter clinic
T
If a patient exhibits any respirator ailments and COVID symptoms or has an elevated body temp, what should you do?
Screen patient with questions by the door
Can you leave the patient at all?
NO, you must stay with your patient at all times or set a meeting point in the clinic when you have to leave momentarily.
What order are patients seen?
First-come, first-serve basis - number of the day order
After the visit, who signs the problem sheet? Who do you return the reorganized chart back to?
MS and Doctor signs
Chart goes to receptionist
If lab was done and meds were given, what do you say to the receptionist?
Done done, with labs and meds
If lab was done and meds were given, what do you say to the receptionist?
Done done with labs and meds
If labs were not done and meds were not given, what do you say to the receptionist?
Done done, no labs, no med
When are morning meetings held?
every Saturday at 9am
What should you do during morning meetings?
Actively listen to updates, note down any upcoming specialty clinics or events to let your patient know if they are interested or if it aplies to them
What is the difference between in-room patients and out-of-room patients?
In-Room: seen by med students nad preceptor and will need to get a presrciption, referral, etc
Out-room: med consult, lab consult, PAP refill, and blood draw - shorter visits and do not have to be seen in the room
If you are assigned to an In-Room patient, you must
1. Call up patient and confirm what? Also check for information updates
Identity (name, birthday, address, and phone number)
If you are assigned to an In-Room Patient (2), which chart do you hand to the UG Co-D? Which sheet do you keep? After you hand the chart to the UG Co-D, what do you do next?
Patient chart goes to UG Co-D, problem sheet is kept with you. Take them into the assigned room and perform vitals INSIDE THE ROOM
If you are assigned to an In-Room Patient (3), whose name do you write for the AD Vitals? What about AD Translations?
Your name for both
If you are assigned to an In-Room Patient (4), after you finish the vitals, what do you return to the UG Co-D? What do you say?
Return problem sheet / say “Vitals done. Patient in room #.”
If you are assigned to an In-Room Patient (5), after you return the problem sheet to the UG Co-D, what happens next?
a) you’re done with your duty and can move onto the next patient
b) return to the room and wait for the MS/MD/Preceptor to arrive
b) return to the room and wait for the MS/MD/Preceptor to arrive
If you are assigned to an In-Room Patient (6), after the visit with the medical preceptor is finished, what do you do? What do you tell the UG Co-D?
Clean the room and inform the UG-Co-D “Room # is cleared.”
When you are finished with the room, what should you do:
1
2
3
4
Afterwards, follow up with things MD asked the patient to complete, such as a blood draw, consultation, or referral
- throw away misc trash used during the visit
- rip off bed sheet
- install clean bed sheet
- wipe chairs
When should you inform the UG Co-D that a room is clear?
IMMEDIATELY - critical for efficient clinic flow
If you are waiting for a MS or MD, you may complete:
1
2
3
- update yellow med sheet and IMI card
- deliver previous lab results if not delivered and log out as lab call
- promote the health committees and services they provide - refer sunday cancer screening clinic eligibility requirements
If a blood draw is needed, what should you bring?
an empty lab form in the room so MS/MD can help to check the box
If you are assigned to be a Vitals AD (1), call up patient and confirm _____. check for information updates
identity
If you are assigned to be a Vitals AD (2), what do you hand to the UG Co-D? What do you keep if the patient needs to be seen in the room?
Patient sheet to UG Co-D, problem sheet kept
Where would you fill in your name on the problem sheet if you’re a:
vitals AD
translation AD
in-room AD
–>vitals AD – only “AD Vitals”
–>translation AD – only “AD Translation”
–>in-room AD – “AD Vitals” and “AD Translation”
