Internship Req & Policies / General Clinic Info Flashcards

History & Mission Internship Requirements Internship Policies -Strikes/Tardies/No-Shows -Carpool/Immunization/Certifications -Dress Code -Transcript Notation/Timesheets Clinic Organization HLUB Admin Flowchart Support Branches/Health Committees Saturday Clinic vs Sunday Clinic Translating/English PAs

1
Q

What is HLUB’s mission?

A
  1. Inform community abt prevalent types of cancers and diseases that affect Hmong pop and impt of getting screen
  2. Provide envir for pre-health ug to obtain hands-on clinical experience
  3. Gather quantitative and qualitative data to assess the health status of Hmong community
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2
Q

How many meetings are you required to attend?
-probationary term:
-internship term:

A

-P: Attend GM + Clinic Workdays
-I: 3 GM’s per quarter + Clinic Workdays

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3
Q

How many clinics are you required to attend?
-probationary term:
-internship term:

A

-Patient advocate: 3
-AD: 4 per Quarter

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4
Q

What can you recieve a strike for?

A

Tardiness, innappropriate attire, not completing requirements (intership, finanace/outreach, health committee), not attending assigned meetings, signing up for events and not showing up or notifying admin 48 hrs prior

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5
Q

Do you get a strike if you miss an event for a pre-planned family event?

A

Yes

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6
Q

Must attend___% of the mandatory event before being dismissed.

A

80%

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7
Q

What are some proper excusable reasons for missing an event that you signed up for?

A

Family emergency, class conflict, work conflict, illness with doctor’s note

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8
Q

How many strikes can you receive at one event?

A

1

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9
Q

How many strikes will result in dismissal?

A

3 or more

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10
Q

How often do strikes renew?

A

Every 2 quarters

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11
Q

Can strikes be removed or made up?

A

No

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12
Q

What day must Interns cancel clinic by before the selected Saturday? Only if what?

A

Tuesday - only if they find a replacement of the same language

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13
Q

Who has to email HLUB regarding a Saturday clinic shift switch, you or the person you’re switching with? By what time of what day?

A

Both parties by Tuesday 11:59pm

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14
Q

What time must you arrive to the clinic?

A

7:30am

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15
Q

If you are on the receptionist team, waht time must you arrive to the clinic by?

A

7:15am

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16
Q

Will you get a strike for your first tardy?

A

No, it will be a warning. Any other tardies will result in a strike

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17
Q

What happens if you don’t show up to clinic at all?

A

This will result in an automatic strike, 1 makeup clinic, and a no pass on your transcript notation

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18
Q

ADs are required to wear their _____ ______ for all Saturday and Sunday Clinics. As well what 3 things?

A

burgundy scrubs + watch, clinic badge, and sneakers

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19
Q

What is considered business professional clothes?

A

button up shirt, dress pant, dress shoes, and/or blazer

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20
Q

Can you wear open-toed shoes? What if you want to wear a jacket?

A

No. Must be professional

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21
Q

How many hours per quarter must you complete to meet the transcript notation requirements? Can hours roll over to the second term?

22
Q

When should you send your quarterly timesheets by?

A

First friday of the following quarter

23
Q

Where can you park?

A

Residential area or in front of Hoppy Brewery (not in safe CU)

24
Q

When you get to clinic and put on your HLUB badge, what should you do?

A

check all rooms to see if any items are in low supply or out of stock (cotton, Q-tips, bandage, gloves, etc) and refill any missing items. help with filing back last week’s lab results into patietn charts

25
When are you allowed to use your phone in clinic? a) only when you have the permission to b) whenever you want to as long as all your duties are fulfilled c) only when you are making a lab call, looking up vocabulary terms, or any other clinic-related uses d) unless it is important to search scripts and phone numbers
c) only when you are making a lab call, looking up vocabulary terms, or any other clinic-related uses d) unless it is important to search scripts and phone numbers
26
Who are the HLUB Admins?
HLUB UG Co-D and Clinic Managers
27
What is the correct order of admin, from highest order to lowest?
Clinic Managers Admins + Co-D Clinic + Support Branch Managers Patient Advocates
28
Are you required to be active in support branches? If so, how many?
Yes - one
29
List the Health committees.
Cardiopulmonary, Covered California, Diabetes, Hepatitis, Neurology, Opthalmology, Patient Assistance Program, Women's Health
30
What quarters do you change Health committees? Around every _ quarters?
Spring and Fall - 2 quarters
31
What roles are present on Saturday Clinic?
UG Co-Ds Receptionist Team Patient Advocate (AD) Lab Logout Team Health Committee Co-Ds
32
What roles are present on Sunday Clinic?
VN CARES CMs Greeter Receptionist Team Floater Patient Advocate (AD) Lab Logout Team
33
What is the difference between Saturday and Sunday clinic services?
Primary care are on Sat Cancer screening on Sun
34
Are appointments required? Saturday: Sunday:
No ; Yes
35
How often are Saturday and Sunday clinics?
Every week vs Monthly
36
For Saturday Clinics, different speciality are available each week of the month. What is available the first week?
Musculoskeletal
37
For Saturday Clinics, different speciality are available each week of the month. What is available the second week?
Pharmacy Consultation and Psychiatry
38
For Saturday Clinics, different speciality are available each week of the month. What is available the third week?
none
39
For Saturday Clinics, different speciality are available each week of the month. What is available the fourth week?
Dermatology (every other month, we refer to outside clinics)
40
What does Sunday Clinic also double as?
OB/GYN Clinic (dep on avai.) Vaccination Clinic (every 3 months) Fibroscan Clinic (dep on avai.)
41
Who are the Co directors of the day on Saturday Clinic?
PHAC, VN CARES, HLUB UG Co-D
42
Who are the Co directors of the day on Sunday Clinic?
VN CARES, CMs/Co-D
43
On Saturday clinic, who gives the patient number of the day?
Receptionist
44
On Sunday Clinic, who gives the patient number of the day?
Greeter
45
On Saturday Clinic, who cleans/restocks the room?
Patient Advocate
46
On Sunday clinic, who cleans/restock the room?
Floater
47
On Saturday clinic, who do you inform after the room is done?
UG Co-D
48
On Sunday clinic, who do you inform after the room is done?
Floater
49
On Saturday clinic, who has the chart at the end of the day?
Receptionist
50
On Sunday clinic, who has the chart at the end of the day?
Lab Log-out Team
51
If you are unsure about something, can you ask your own questions and/or have side conversations with the patient?
NO NO NO NO