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FUNDA - LECTURE > SAS#5 > Flashcards

SAS#5 Flashcards

1
Q

A lifelong learning process for nurses

A

COMMUNICATION AND NURSING PRACTICE

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2
Q

Promotes personal growth and attainment of patients health related goals.

A

THERAPEUTIC COMMUNICATION

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3
Q

recognize the need to promote effective communication for patient and family-centered care cultural competence and improve patient safety.

A

THE JOINT COMMISSION (TJC)

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4
Q

gaming expertise in communication requires both an understanding of the communication process and reflection about one’s communication experiences as a nurse

A

DEVELOPING COMMUNICATION SKILLS

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5
Q

When you consider a patient’s problem it is important to apply_______and_______to improve communication in assessment and care of the patient.

A

CRITICAL THINKING AND CRITICAL REASONING SKILLS

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6
Q

Also helpful because they motivate others to identify innovative solutions.

A

PERSEVERANCE AND CREATIVITY

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7
Q

Patients respond more readily to a self-confident attitude

A

SELF CONFIDENCE

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8
Q

an attitude of _______ is necessary to write be nice when you need to better communicate and intervene with patients especially related to their cultural needs

A

SELF CONFIDENCE

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9
Q

allows nurses to recognize when their opinions conflict with those of their patients review positions and decide how to communicate to reach mutually beneficial decisions.

A

INTEGRITY

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10
Q

Thinking is influenced by PERCEPTION

A

FIVE SENSES
CULTURE
EDUCATION

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11
Q

Critical thinking health nurses overcome __________ or stereotypes that interfere with accurately perceiving and interpreting messages from others.

A

PERCEPTUAL BIAS

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12
Q

is an assessment and communication technique that allows there has to better understanding and proceed the emotions of themselves and others.
enables understood use self-awareness motivation empathy and social skills to build a refugee relationships with patients

A

EMOTIONAL INTELLIGENCE

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13
Q

Verbal interviewing and history taking
Visual and intuitive observation of nonverbal behavior

A

ASSESSMENT

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14
Q

Intrapersonal analysis of assessment findings
Validation of health care needs and priorities boy a verbal discussion with patient
Documentation of nursing diagnosis

A

NURSING DIAGNOSIS

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15
Q

Interpersonal or small group healthcare team________sessions
Interpersonal collaboration with patient and family to determine implementation methods

A

IMPLEMENTATION

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16
Q

Acquisition of verbal and nonverbal feedback
Comparison of actual and expected outcomes

A

EVALUATION

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17
Q

Powerful form of communication that you use as a professional nurse.
This level of communication is also called self talk

A

INTRAPERSONAL COMMUNICATION

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18
Q

An interaction between a nurse and other person that often occurs face to face

A

INTERPERSONAL COMMUNICATION

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19
Q

Interaction that occurs when a small number of people met.
this type of communication is usually goal-directed and requires an understanding of group dynamics.

A

SMALL GROUP COMMUNICATION

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20
Q

Interaction with an audience

A

PUBLIC COMMUNICATION

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21
Q

Use of technology to create ongoing relationships with patients and the healthcare team

A

ELECTRONIC COMMUNICATION

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22
Q

Is an ongoing and continuously changing process

A

COMMUNICATION

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23
Q

include several elements the reference sender and receiver message channels contexts or environment in which the communication process occurs feedback and interpersonal variables

A

CIRCULAR TRANSACTION MODEL

24
Q

Motivates one person to communicate with another in healthcare setting sights, sounds,sensations perceptions and ideas are examples of cues that initiated the communication process

25
Person who encodes and delivers a message
SENDER
26
Person who receives and decode the message
RECEIVER
27
The content of the communication. It contains verbal and nonverbal expressions of thoughts and feelings
MESSAGE
28
Means of sending and receiving messages through visual auditory and tactile senses
CHANNELS
29
Is the message a receiver received from the sender. it indicates whether the receiver understood the meaning of the senders message
FEEDBACK
30
Are factors within both the sender and receiver that influence communication
INTERPERSONAL VARIABLES
31
Is the setting for sender receiver interaction
ENVIRONMENT
32
A broad term that refers to all factors that influence communication. awareness of influencing factors help people better understand what is communicated
META COMMUNICATION
33
Holding a crying infant Performing physical assessment
INTIMATE ZONE (0-8 INCHES -4 FEET)
34
Setting at a patient's bedside Taking a patient's nursing history
PERSONAL ZONE (18 INCHES -4 FEET)
35
Giving directions to visitors in the hallway Asking if families need assistance from the patient doorway Giving verbal report to a group of nurses
SOCIO CONSULTATIVE ZONE (9-12 FEET)
36
Speaking at a community forum Lecturing to a class of students Testifying at a legislative hearing
PUBLIC ZONE (12 FEET AND MORE)
37
SPECIAL ZONES OF TOUCH Hands arm shoulders back
SOCIAL ZONE (PERMISSION NOT NEEDED)
38
SPECIAL ZONES OF TOUCH Mouth, wrist, feet
CONSENT ZONE (PERMISSION NEEDED)
39
SPECIAL ZONES OF TOUCH Face next front of body
VULNERABLE ZONE (SPECIAL CARE NEEDED)
40
SPECIAL ZONES OF TOUCH Genetalia, Rectum
INTIMATE ZONE (PERMISSION IN GREAT SENSITIVITY NEEDED)
41
Therapeutic relationships promote a psychological climate that facilitates positive change and growth
NURSE PATIENT CARING RELATIONSHIP
42
PHASES OF HELPING RELATIONSHIP occurs before meeting the patient
PRE-INTERACTION PHASE
43
PHASES OF HELPING RELATIONSHIP When the nurse and the patient need and get to know each other
ORIENTATION PHASE
44
PHASES OF HELPING RELATIONSHIP When the nurse and the patient work together to solve problems and accomplish goals
WORKING PHASE
45
PHASES OF HELPING RELATIONSHIP Occurs at the end of a relationship
TERMINATION PHASE
46
a technique that holds promise for encouraging patient's to share your thoughts beliefs fears and concerns with the aim of changing their behavior
MOTIVATIONAL INTERVIEWING
47
many nursing situations especially those in community and home care settings require you to form caring relationships with entire families
NURSE FAMILY RELATIONSHIPS
48
use of a common language such as the SBAR technique for communicating petaca land formation improve perception of communication and information about patience between healthcare providers.
NURSE HEALTHCARE TEAM RELATIONSHIPS
49
many nurses form relationships with community groups by participating in local organizations volunteering for community service or becoming politically active.
NURSE COMMUNITY RELATIONSHIPS
50
ELEMENTS OF PROFESSIONAL COMMUNICATION professionally is expected to be clean neat well-groomed conservatively dress and odor free.
APPEARANCE, DEMEANOR, AND BEHAVIOR
51
ELEMENTS OF PROFESSIONAL COMMUNICATION Part of professional communication say hello and goodbye to patients and knock on doors before entering Introduce yourself and state your title
COURTESY
52
ELEMENTS OF PROFESSIONAL COMMUNICATION Always introduce yourself failure to give you a name and status or to acknowledge a patient creates uncertainty about the interaction and conveys and impersonal lack of commitment or caring
USE OF NAMES
53
ELEMENTS OF PROFESSIONAL COMMUNICATION the foster trust communicate warmth and demonstrate consistency reliability honesty competence and respect
TRUSTWORTHINESS
54
ELEMENTS OF PROFESSIONAL COMMUNICATION Being self-directed and independent in accomplishing goals and advocating for others. professional nurses make choices and accept responsibility for the outcomes of the their actions.
AUTONOMY AND RESPONSIBILITY
55
ELEMENTS OF PROFESSIONAL COMMUNICATION Allows you to express feelings and ideas without touching or hurting others.
ASSERTIVENESS

FUNDA - LECTURE (8 decks)

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