Sales Flashcards

1
Q

Sales Force Support

A

sales lead managment: collect sales information
opportunity mgmt: record sales and possibilites
activtity mgmt: plan track and organize sales
account and contact mgmt.: deliver holistic view

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2
Q

Order and contract management

A
master data management and price management
business solution portfolio
sales contract and quotation management
sales order management and processing
sales and solution billing
sales rebates and incentive and comissions management
calims returns and refund
sales monitoring and analytics
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3
Q

Order to cash

A
presales
sales : quotation
sales: order
MRP: demand mgmt.
warehouse: pick pack deliver
accounting: bill receive cash
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4
Q

organizational levels

A
client
company code
plant
storage location
distribution channel
sales area
division
dredit control area
sales organisation

-> Bucungskreise

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5
Q

Master data for Business Partner

A

company code data

sales area data: pricing data, delivery data, shipping conditions

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6
Q

conditions

A
price
discounts
surcharges
freights
taxes

depend on: material, customer organizational unit

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7
Q

sales order data

A

header / item data

customer
quantitities material, product service
pricing conditions
delivery dates, schedules
delivery conditions
billing data
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8
Q

features and functions sales order process

A
product proposal
material lsiting and exclusion
cross selling
free goods
material determination
availability check
pricing
determination of route, shipping point
credit limit check
requirement transfer
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9
Q

predicted delivery delay fiori

A
order entry
order clarification
pre delivery activities
outbound delivery
warehousing
goods issue

fiori: analyzing historical data and forecastings
how likely a item is to be delayes: outbound delivery
predicted delay for creation of goods issue

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10
Q

shipping

A

automated
outbound delivery document
inventory management and financials

controls: picking, packing, goods issue

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11
Q

goods issue process

A

functions: shipping point determination,
route determination, scheduling,
shipping point

picking, packing

goods issue

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12
Q

outbound deliveries

A

processed by a shipping pooint
shipping point determined automatically or defined manually

change allowed until creation of delivery
with or without reference

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13
Q

Creation of Outbound Deliveries

A
sales order and material master checked
availability checked and confirmed
weight and volume calculated
route determined
information relevant for export is added
picking location assigned
batch is determined
inspecting lot for QM is crated
customer order is updated
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14
Q

picking

A
automatically during outbound delivery creation
quantities definied in delivery document
storage locations are determined
serial and batch number assignment is supported
integrated with Warehouse Management
allowed packaging material
monitorig of returnable packaging
goods in specific container are tracked
weight and volumes limites controlled
delivery items into handling units
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15
Q

Goods issue

A

change of legal ownership
stock reduced
postings for GL triggered
completes shipping

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16
Q

Billing

A

are created for delivered products
based on: slaes order, outbound delivery
transfer of billing data to financials
credit status is updated

17
Q

payment

A

completes order to cash process
payment includes:assignment of invoices, handling differences

financials postings are triggereds

18
Q

responsiblity management

A

streamline sales processes with predefined responsibility management and workflows