room_reservations Flashcards
How should most room reservations for the library’s group rooms be made?
Through our automated room booking system, http://collab.tc-library.org/user.php
Can someone book a room for today through the automated room booking system?
Yes. The system automatically defaults to tomorrow, but anyone can change the date back to today if they want to try to book a room for today.
Can services staff members book a room for a patron?
No. Staff members can show students where to go to book rooms, but students must put their own UNI’s in the system and book rooms on their own.
Can students write their names on the schedules outside of group rooms?
No, they may not. Students can use an empty room, but anyone who has booked the room online will take precedence.
How can someone book a special event?
All special events can be booked by downloading the special event application. After the application is filled out in its entirety it can be sent to librmres@tc.columbia.edu
How can I show patrons what events are happening in the library and where they are?
Go to the TC Library website and go to “Upcoming Events”. Events held in the library are listed and the location is indicated.
If patrons have more questions or complaints about reserved rooms where should they direct these questions?
Patrons can direct questions through the support system. http://library.tc.columbia.edu/support.php?dq=room_reservation
