roleplay Flashcards

1
Q

breaking bad news acronym

A

Setting the scene -
Introduce yourself
Confirm patient name
Small talk? How are you? Did anyone else come with you?

Perception -
What do you expect today?
What are you most worried about?
How are you feeling?

Invitation -
Asking for permission to share news
Signposting the bad news

Knowledge -
Explain diagnosis and what it means

Empathy-
Say that you understand it’s a tough situation
Apologise

Solution, summary, support -
What follow ups need to be done
How can they get further help

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2
Q

Can u blame

A

No, NHS has no blame culture

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3
Q

De escalation

A

soft, gentle tone, nodding, regret, apologising

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4
Q

How does the healthcare system work in the UK

A

-NHS free at point of use

-AnE for emergency
-Hospital serious/emergency
-could also call 999/111

-GP for less urgent
-eg cough, cold
-can refer further, can’t go directly to hospital

-primary care
-secondary care
-emergency services

-resources for later use

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5
Q

Explain importance of vaccine to patient

A

-what do you already know?
CHUNK N CHECK
-ask q when u need
-what is vaccine??
-what vaccine does
-no serious implications for vast maj of people
-just flu like symptoms
-less likely to spread
-if enough people get vaccines, unable to infect people, almost eliminates
-vaccination may need multiple doses

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