role of marketing Flashcards

1
Q

what is marketing process? define

A

process of developing a product and implementing a series of strategies aimed at correctly promoting, pricing and distributing the product to a core group of customers. this could be done using a marketing plan

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2
Q

3 steps in role of marketing (SSR) - slip slop rod

A
  1. To develop and implement strats that generate revenue/sales
  2. Sell product sufficiently
  3. Research consumers’ tastes/preferences of consumers
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3
Q

5 aspects which make the marketing role “strategic”

A

marketing plan considering the following

choice - competitive adv
- example: apple innovator with new features- meeting society wants

standard of living - market products that improve/enhance SOL (phones)

employment - must employ labour to assist in operations to sell products

brand awareness - aware of products thro strong, effective, extensive marketing campaigns

increasing marketin share - raise sales + profitability

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4
Q

interdependence of KBFS

operations- marketing

A
  • Incorporating product features that consumers will respond to positively
  • Responsibility for marketing function- develop strats to sell products
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5
Q

HR-MARKETING

A
  • Staff must be motivated and skilled to develop products to ensure products cater to potential customer needs/wants
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6
Q

finance-marketing

A
  • Needs to prepare budgets/forecasts for promotional campaigns
  • By marketing and selling the product, more sales will occur adding to finances. However, a minimum amount of finances are needed to market the product to potential customers.
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7
Q

what were the 4 approachs

A
  1. production approach - assumed high quality meant prosperity. high price=high quality
  2. selling approach- placed emphasis on strats aimed to convince consumers of need for product
  3. marketing approach (1960s-80s)- Focuses on finding out what customers truly want- market research implementation

current marketing approach- focus on long termrelo w customers, CSR

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8
Q

what is resource market

A

individuals/groups engaged in all forms of primary production (where raw materials are bought and sold)

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9
Q

what is the industrial market>

A

Includes industries/businesses that purchase products to use in production of other products or in their daily operations.

  • Example: Toyota Australia spends millions on purchasing Australian made components for Australian manufactured Toyotas from other Australian companies.
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10
Q

what is intermediate market?

A

Wholesalers and retailers who purchase finished products and sell them again to make a profit.
* Example: Woolworths buys and resells farmer produce and other finished products

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11
Q

what are the two types of consumer markets?

A

mass market - Seller mass-produces, mass-distributes, and mass-promotes one standardised product to all buyers irrespective of age, gender, residential location

niche market - Narrowly selected target market segment.

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