Role of Managers

Question 1

Role of Managers

Answer 1

1. Architects of organizational climate
2. Motivators for employees
3. Leaders and Decision makers
4. Advocate for organizational change
5. Managing group and team dynmaics

Question 2

Managers are seen as architects of organizational culture

Answer 2

defining and maintaining values, promoting cultural transmission, setting example

Question 3

Managers are seen as architects of organizational culture: theorists

Answer 3

1. Edgar Schien

Question 4

Edgar Schien

Answer 4

work on organizational culture – visible artifacts, shared values, underlying assumptions

Question 5

Motivators for employees:

Answer 5

understanding motivation theories, monitoring individual performance, fostering and engaging work environment

Question 6

Motivators for employees: theorists

Answer 6

1. Douglas McGregor
2. Fredrick Herzberg
3. Victor Vroom

Question 7

Douglas McGregor

Answer 7

understanding motivation theories, management styles
- Theory Y: autonomy and responsibility
- Theory X: authority

Question 8

Fredrick Herzberg

Answer 8

motivating factors at work represented by working conditions and recognitions – hygiene to avoid dissatisfaction, motivating factors to build loyalty and simulate employee commitment

Question 9

Victor Vroom

Answer 9

work on employee expectation – a crucial lever for motivating employees is ensuring that the employees clearly perceive the relationship between their performance and efforts

Question 10

Leaders and Decision makers

Answer 10

making key decisions, balancing satisfaction, etc.

Question 11

Leaders and Decision makers: theorists

Answer 11

1. James Marcha and Herbert Simon
2. Jeferry Pfeffer
3. Kurt Lewin

Question 12

James Marcha and Herbert Simon

Answer 12

work on bounded rationality – managers are used to navigating uncertainty, in possession of limited information and constrained by different variables (time, resources)

Question 13

Jeferry Pfeffer:

Answer 13

work on conflict managements – managers need to be able to resolve conflict situations by fostering transparent power relations

Question 14

Kurt Lewin:

Answer 14

work on participative leadership – managers can increase employee commitment by involving them in decision making

Question 15

Advocate for organizational change:

Answer 15

through diagnosing change needs, communicating clear visions, managing resistance, ensuring long term success

Question 16

Advocate for organizational change: theorists

Answer 16

1. Kurt Lewin
2. John Kotter

Question 17

Kurt Lewin

Answer 17

Work on three stages of change – freezing, movement, and refreezing

Question 18

John Kotter:

Answer 18

work on employee buy-in to change – the importance of clear visions in transformation processes

Question 19

Managing group and team dynamics

Answer 19

encourage collaboration, open communication, constructive conflict management

Question 20

Managing group and team dynamics: theorists

Answer 20

1. Helton Mayo

Question 21

Helton Mayo:

Answer 21

work on the social and human factors central to productivity