Group Dynamics and Teamwork Flashcards
Group Dynamics and Teamwork
- Norms, rules, and cohesion
- Building High Performance Teams
- Communication within and between teams
Norms, Roles, and Cohesion
shared by group members, overall performance, interpersonal behaviours, mutual support, group cohesion
- notions of performance and social norms
- notions of formal and informal roles in orgs
Norms, roles and cohesion: theorists
- Kurt Lewin
- Muzafer Sherif
- Solomon Asch
- Bruce Tuckman
Kurt Lewin
group dynamics – the importance of norms in group behaviour and performance
Muzafer Sherif
work on the autokinetic effect experiment – in the face of uncertainty, individuals tend to conform to the norms established by the group
Solomon Asch
work on norm conformity – even when it seems to go against their most obvious interests, individuals most often conform to group norms
Bruce Tuckman
work on the “Norming” phase of building cohesion within groups – 4 phases identified, including the “norming” phase and the adjustment of roles during this phase
Building High Performance Teams
achieving exceptional results, clear objectives, complementary skills, continuous evaluation and improvement
Building high performance teams: theorists
- Richard Hackman
- Bruce Tuckman
Richard Hackman
model of team effectiveness – challenging goals, appropriate structure, organizational support, effective team processes, and motivation
Bruce Tuckman
work on the “performing” phase of group building – properly managed conflicts, optimal focus on the common goal
Communication between teams
coordination, precise messaging, appropriate communication channels, managing cultural differences
Communication within teams theorists
- Edgar Schien
- karl Weick
Edgar Schein
work on organizational culture and communication – culture influences communication norms
Karl Weick
work on Sensemaking – how meaning is created in organizations through communication
