RICS Rules (Only) Flashcards
What is Rule 1?
Be honest, act with integrity and comply with their professional obligations including obligations to RICS.
What is Rule 2 ?
Members must maintain their professional competence and ensure that services are provided by competent individuals who have necessary expertise.
What is Rule 3?
Members must provide good quality and diligent service.
What is Rule 4 ?
Must treat others with respect and encourage diversity and inclusion.
What is Rule 5 ?
Must act in public interest, take responsibility for their actions and act to prevent harm and maintain public confidence in the profession.
Can you provide example of Rule 3 ?
I ensure to issue clear reports that communicate in a way my clients can understand.
What is Rule 3.4 ?
Members inform clients promptly and seek their agreement if it is proposed that any terms of appointment or fees change.
What is Rule 2 in relation to the structural issue in your case study ?
I had to ensure services were provided by competent individual who have necessary expertise.
What happened in the Broadway? (Rule 1)
I did not process utilities disconnection payment correctly (in time).
I had to inform my line manager and client to find solution.
Did not mislead others about my omission.
What happened in RBS project Pluto ? (Rule 1.3)
I identified a potential conflict of interest and avoided the situation. This could have swayed my professional opinion.