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Miles - APC Project Management > RICS Rules of Conduct > Flashcards

RICS Rules of Conduct Flashcards

1
Q

When did updated Rules of Conduct come into place?

A

Effective from February 2022

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2
Q

What is Rule No.1 ?

A

Members and firms must be honest, act with integrity and comply with their professional obligations, including obligations to the RICS.

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3
Q

What is Rule No.2 ?

A

Members and firms must maintain their professional competence and ensure that services are provided by competent individuals who have the necessary expertise.

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4
Q

What is Rule No.3 ?

A

Members and firms must provide good quality and diligent service.

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5
Q

What is Rule No.4 ?

A

Members and Firms must treat others with respect and encourage diversity and inclusion.

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6
Q

What is Rule No.5 ?

A

Members and firms must act in the public interest, take responsibility for their actions and act to prevent harm and maintain public confidence in the profession.

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7
Q

Can you state what the 3 RICS professional obligations are?

A
  1. Members must comply with the CPD requirements set by RICS.
  2. Members must cooperate with RICS.
  3. Members must promptly provide all information reasonably requested by standards and regulations board, or those exercising delegated authority on its behalf.
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8
Q

What are RICS CPD requirements?

A
  1. APC candidates - 48 hours per year. 24 hours formal and 24 hours informal.
  2. RICS Members - 20 hours per year. 10 formal and 10 informal.
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9
Q

What are the Rules of Conduct based on?

A

Based on ethical principles of
1) honesty
2) integrity
3) competence
4) service
5) respect
6) responsibility

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10
Q

What does the Royal Charter require ?

A

That the RICS maintains the usefulness of the profession for the public advantage.

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11
Q

Can you give me an example of acting with honesty / integrity ? (Rule 1)

A

Members and firms do not allow themselves to be influenced improperly by others (I.e giving or receiving gifts, work referrals, hospitality or payments) or by their own self interest.

RBS - declined night out offered by contractor during tender period

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12
Q

Can you give me an example of when you have maintained your professional competence ? (Rule 2)

A

Members and firms only undertake work that they have the knowledge, skills and resources to carry out competently.

RLB - have sign off levels of authority

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13
Q

Can you tell me when you provided good quality and diligent service ? (Rule 3)

A

Members must communicate with coined and others clearly in a way that they can understand.

Reports - Tyndall Street are clear

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14
Q

Can you tell me when you have treated others with respect and encouraged diversity and inclusion. (Rule 4)

A

Members and firms work cooperatively with others.

Collaboration and respect - all projects

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15
Q

Can you tell me a time when you acted in the public interest and took responsibility for your actions to maintain public confidence in the profession? (Rule 5)

A

Members manage their professional finances responsibly.

Invoices - correctly in line with appointments

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16
Q

What is the Role of the RICS ?

A
  1. Regulate and promote profession.
  2. Maintain highest education and professional standards.
  3. Protect clients and consumers through strict code of Ethics.
  4. Provide impartial advice, analysis and guidance.
17
Q

What is RLB policy on gifts ?

A
  1. Hospitality should never be seeker.
  2. Money should never be accepted.
  3. Can accept proportionate and propitiate gifts.
  4. Policy is to be open and transparent.
  5. All gifts and hospitality should be logged.
  6. Authorisation not needed for small gifts.
  7. RLB employees can provide hospitality up to £75 without approval.
18
Q

Explain the RLB Procurement of Goods and Services Policy ?

A

All appointments must be inline with RLB sub-contractor appointment policy.

19
Q

Explain Bribery Act jurisdiction

A

Has jurisdiction over anything done abroad by a person connected to the UK.

20
Q

Explain RLB People Objectives

A
  1. Diversity
  2. Inclusion
  3. Communication
  4. External Relations
  5. Accountability
21
Q

Can explain RLB Complaints procedure ?

A
  1. Key account holder notified.
  2. Client to submit written complaint.
  3. RLB acknowledge and log onto complaints log within 2 days.
  4. RLB issue resolution proposal.
  5. If client not happy, escalated to operations director of RLB.
  6. Mediation in-line with RICS Center for dispute resolution.
  7. If not happy, finally put forward to Arbitration.
22
Q

What are 5 Key Areas of Building Safety Act ?

A
  1. Competence
  2. Golden thread
  3. Gateways
  4. Registration of existing Buildings
  5. Certification of existing Buildings

Miles - APC Project Management (18 decks)

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