RICS APC questions - Leader Flashcards

1
Q

How can leadership and motivation theories can be applied in practice?

A

Goal Setting: Using SMART goals to provide direction and motivation.
Feedback Loops: Regularly reviewing and providing feedback to enhance performance.
Reward Systems: Implementing incentive programs based on Maslow’s hierarchy of needs or Herzberg’s two-factor theory.
Transformational Leadership: Inspiring and challenging team members to achieve a shared vision.
Participative Leadership: Involving team members in decision-making to boost morale and commitment.

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2
Q

How have you applied your understanding of how organisational design and communication strategies can affect leadership?

A

Organizational Structure: Designed flat hierarchies to promote open communication and empower employees.
**Feedback Mechanisms: **Implemented open-door policies and regular town-hall meetings.
Cross-functional Teams: Encouraged diverse teams to foster innovation and holistic viewpoints.
Clear Communication Channels: Established protocols for top-down and bottom-up communication to ensure clarity.

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3
Q

How have you applied your understanding of the ingredients necessary to create high performing teams?

A

Clear Roles: Defined roles and responsibilities to avoid overlaps and ensure accountability.
Team Building: Organized team-building activities to foster trust and camaraderie.
Continuous Training: Provided regular training sessions to enhance skills and knowledge.
Performance Metrics: Set clear KPIs and regularly reviewed team performance against them.
Open Communication: Encouraged open dialogue to address concerns and celebrate successes.

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4
Q

On Beenham Solar, how did you assemble the right team?

A
  • Secured Board Approval to define clear objectives.
  • Identified internal capabilities within the organization.
  • Sought external consultants with specific skills, capabilities, and expertise.
  • Filled knowledge or experience gaps by bringing in specialized consultants.
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5
Q

How did you ensure that the different disciplines worked well together?

A
  • Clearly defined roles and responsibilities for each team member.
  • Organized regular interdisciplinary meetings to foster collaboration.
  • Established clear project milestones and deliverables.
  • Encouraged open dialogue and feedback loops.
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6
Q

How did you promote good communication?

A
  • Maintained effective lines of communication between all parties.
  • Set up regular project update meetings.
  • Used collaborative tools and platforms for real-time updates.
  • Encouraged team members to voice concerns and provide feedback.
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7
Q

Would you have managed the team differently if you did this again?

A
  • While the original approach was effective, continuous improvement could involve:
  • More frequent check-ins with individual team members.
  • Implementing advanced project management tools.
  • Organizing team-building activities to further enhance collaboration.
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8
Q

How did you ensure the full team knew all the objectives?

A
  • Referred to original objectives and instructions consistently.
  • Shared a clear project brief with all team members.
  • Organized kickoff meetings to align everyone with the project’s goals.
  • Regularly revisited and reinforced objectives during project updates.
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9
Q

On Bishop’s Stortford, how did you select the solicitor, planning consultant and engineers?

A
  • Agreed on criteria with line manager and divisional director.
  • Identified professionals with expertise relevant to the project’s requirements.
  • Considered past collaborations, recommendations, and track records.
  • Evaluated their experience with similar projects and their understanding of local regulations.
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10
Q

What was your biggest challenge in leading this team?

A
  • Coordinating multiple disciplines with varying priorities and ensuring alignment towards a common goal.
  • Managing potential conflicts of interest and differing opinions on project direction.
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11
Q

How did you overcome it?

A
  • Established clear roles and responsibilities for each team member.
  • Fostered open communication, encouraging team members to voice concerns and provide feedback.
  • Organized regular interdisciplinary meetings to ensure alignment and address any emerging issues promptly.
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12
Q

How did you ensure your meetings were as effective as possible?

A
  • Set clear agendas and shared them in advance.
  • Allocated specific time slots for each discussion point to ensure time efficiency.
  • Encouraged active participation from all team members.
  • Concluded meetings with clear action items, responsibilities, and deadlines.
  • Followed up with minutes and action points to ensure accountability.
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13
Q

Employment Rights Act 1996

A

Sets out the statutory employment rights of workers and employees.

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14
Q

Equality Act 2010

A
  • Treat all employees fairly and consistently.
  • Ensure opportunities for all to demonstrate commitment.
  • No discrimination based on age, disability, gender, race, religion, etc.
  • Adherence to the Equality Act 2010.
  • Positive actions, including training, to support those with protected characteristics.
  • Measures taken must be proportionate to achieve the intended aim.
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