Diversity and Inclusion

Question 1

Why is diversity important in a team?

Answer 1

Wider experiences and cultures - all learn together therefore better product / service
Different individuals have different skills - providing for a better overall ability and service.
Better morale

Question 2

What are formal communication processess within a team

Answer 2

Memos
Letters / Emails
Briefings
Annual updates

Question 2

What are inclusive communications

Answer 2

Consideration for the language used in formal communications - not to discriminate or exclude a group of / individuals.

Question 3

What are your business internal diversity and inclusion policies?

Answer 3

Equality and diversity policy which includes anti-harrassment and anti-discrimination and promotes regular unconsious bias training.
Promote an open door culture that encourages all staff to talk and disucss issues openly and support other members of staff.
In the process of researching and drafting a business fertility treatment support policy.
Encourge young individuals into construction along with Women.

Question 4

What is unconcsious Bias

Answer 4

Bias/ judgements created by our own perceptions, culture, stereotypes, upbringing and life experiences - being aware of these and how these can effect our judgements aloows us to make more informed factual decisions.

Question 5

How to over come unconsious bias

Answer 5

Judge individuals on own merits
Take time during decision making
Write down opinions to ensure awareness
Include a variety of people in decision making
Improve others awareness of equality & diversity

Question 6

3. What is the difference between diversity & inclusion?

Answer 6

a. Diversity – the characteristics and things that make us all different
b. Inclusion – is making everyone feel welcome

Question 7

20. Teamworking models:

21. What are you:

Answer 7

a. Tuckman – forming – storming – performing – norming – adjourning
b. Belbin – Shaper, Coordinator, Plant, Resource Investigator, Monitor Evaluator, Specialist, Team worker, Implementer, Completer Finisher.

a. Completer-Finisher
- Painstaking, conscientious. Searches out errors.
- Polishes and perfects. Can be inclined to worry unduly, and reluctant to delegate.
- They could be accused of taking their perfectionism to extremes.

Question 8

What is the importance of inclusive environments

Answer 8

Builds Trust, loyalty & staff satisfaction
Improved social impact on a business
To encourage good, sound ethical basis for decisions

Question 9

What is the purpose of inclusive buildings

Answer 9

To ensure that are inclusive for everyone
Everone can use safely and with dignity
e.g. 775mm door opening dimension

Question 10

What do you know about the planning policy 2021?

Answer 10

On 24 June 2021, the government published plans to update measures to ensure fire safety matters are incorporated at the planning stage for schemes involving a relevant high-rise residential building.

On 20 July 2021, updates were published to place greater emphasis on beauty, place-making, the environment and sustainable development and to underline the importance of local design codes.

Question 11

What do you know about Doc M

Answer 11

Doc M of the building regulations covers access to and aroudn buildings. From design stage.
Covers requirments for facilties fro disabled people - level access, ramps in and out and to habitable spaces
Braille signage for blind
Hearing loops
Ramps for wheelchair users / eldery less mobile
Lifts
Doc M pack santitary requirements for accessible WCs

Question 12

What does IEQM stand for

Answer 12

Inclusive Employer Quality Mark:
Promotes equal pay
Gender equality
Promotes staff loyality, trust & staff satisfaction
Good sound ethical basis for decisions

Question 13

What do you know about the Equality Act 2010

Answer 13

It gives legal protection from discrimination in the workplace and in wider society, consolidating three previous duties covering race, disability and gender, bringing them together into a single duty, and extending it to cover the ‘protected characteristics’ of age, sexual orientation, religion or belief, pregnancy and maternity, and gender reassignment.

Covers discrimination / harrassment / victimisation

Includes at work, in education, as a consumer, useing public services, buying / renting a property / memeber or guest of a private club or association

Question 14

Other applicable acts or legislation

Answer 14

2016 - The Planning Act 2016, which replaced the Sustainable Planning Act 2009, aims to establish an efficient, effective, transparent, integrated, coordinated, and accountable system of land use planning, development assessment and related matters that facilitates the achievement of ecological sustainability.

Building regs part M - Access & use of building

2020 -The Coronavirus Act 2020 was designed to protect public health and ensure sufficient preparation for a worst-case scenario. The Act ensures that:

• the NHS had the capacity to deal with the peak of the virus
• critical societal functions are protected and able to continue
• effective support packages are in place for people and businesses
  These powers are temporary and designed to be switched on when necessary, and off when no longer needed.

The Act requires ministers to publish a 2-month and one-year report on the status of the non-devolved provisions.

Question 15

What key skills are useful for effective teamworking?

Answer 15

• Listening – to other people’s ideas
• Discussing – team members to ask questions and interact
• Persuading – individuals to consider their positions
• Respect – treating team maters with respect and support their ideas
• Helping – to encourage team work
• Sharing – information to create a positive team environment
• Participating – ensuring all team members get involved
• Communication – have effective communication skills to allow team members to work together
• Reflection and identifying strengths and weaknesses

Question 16

What are key ways to improve collaboration in a team?

Answer 16

• Establish team goals
• Communicate expectations
• Encourage cohesion between team members
• Leverage team member’s strengths
• Recognise and encourage collaborative behaviour

Question 17

Why would it be beneficial to have a greater diversity in the industry?

Answer 17

Greater talent pool
Increased innovation
Benefits reputation

Question 18

What are the RICS doing to encourage diversity?

Answer 18

• RICS launched the Inclusive Employer Quality Mark (IEQM) for firms to sign up to
• Achieved gender parity on the Global Executive Team
• Setup diversity working groups e.g. LGBT+

Question 19

What is unconcious bias?

Answer 19

Learned stereotypes that are automatic, unintentional, deeply ingrained, universal, and able to influence behavior

Question 20

How can you prevent unconcious bias?

Answer 20

Training to make people aware of their own biases to help manage them

Question 21

How does partnering and collaborative working effect a team

Answer 21

Promotes openess and working together towards a common goal.

Question 22

What types of sterotype are there?

Answer 22

Affinity - when you share qualities
Conformity - views swayed by others & seek acceptance
Beauty - Based on the way someone looks
Confirmation - Searching for something to confirm a pre-determined opinion
Gender - preference over one gender than the other
Halo - focus on one postive feature
Horns - focus on one negative feature

Question 23

22. What is the meaning of supply chain management?

Answer 23

a. Supply chain management is the handling of the entire production flow of a good or service — starting from the raw components all the way to delivering the final product to the consumer.