RHIA Practice Exam Deck Flashcards

1
Q

Sally is the HIM director at Memorial Hospital and has been asked to compose a record retention policy for the hospital. What should be her first consideration in determining how long paper and electronic records must be retained?

The amount of space allocated for record filing and server set up

The number of paper records currently filed and the number of electronic files added on a daily basis

The most stringent law or regulation in the state, CMS, and accrediting body guidelines and standards

The cost of filing space and equipment

A

The most stringent law or regulation in the state, CMS, and accrediting body guidelines and standards

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

A 65-year-old white male was admitted to the hospital on 1/15 complaining of abdominal pain. The attending physician requested an upper GI series and laboratory evaluation of CBC and UA. The x-ray revealed possible cholelithiasis, and the UA showed an increased white blood cell count. The patient was taken to surgery for an exploratory laparoscopy, and a ruptured appendix was discovered. The chief complaint was:

Abdominal pain

Cholelithiasis

Exploratory laparoscopy

Ruptured appendix

A

Abdominal pain

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Mrs. Smith’s admitting data indicates that her birth date is March 21, 1948. On the discharge summary, Mrs. Smith’s birth date is recorded as July 21, 1948. Which data quality element is missing from Mrs. Smith’s health record?

Data accuracy

Data consistency

Data accessibility

Data comprehensiveness

A

Data consistency

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

The discharge summary must be completed within ________ after discharge for most patients but within ________ for patients transferred to other facilities. Discharge summaries are not always required for patients who were hospitalized for fewer than ________ hours.

30 days, 48 hours, 24 hours

14 days, 24 hours, 48 hours

14 days, 48 hours, 24 hours

30 days, 24 hours, 48 hours

A

30 days, 24 hours, 48 hours

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Which of the following is an acceptable means of authenticating a record entry?

The physician’s assistant electronically signs for the physician.

The HIM clerk electronically signs using the physician’s login.

The charge nurse electronically signs for the physician.

The physician personally signs the entry electronically.

A

The physician personally signs the entry electronically.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

A method of documenting nurses’ progress notes by recording only abnormal or unusual findings or deviations from the prescribed plan of care is called:

Problem-oriented progress notes

Charting by exception

Consultative notations

Open charting

A

Charting by exception

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

In a long-term care setting, these are problem-oriented frameworks for additional patient assessment based on problem identification items (triggered conditions):

Resident Assessment Protocols (RAPs)

Resident Assessment Instrument (RAI)

Utilization Guidelines (UG)

Minimum Data Sets (MDS)

A

Resident Assessment Protocols (RAPs)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

HIM departments may be the hub of identifying, mitigating, and correcting master patient index (MPI) ten that information is not shared with other departments within the healthcare entity. After identifying procedural problems that contribute to the creation of the MPI errors, which department should the MPI manager work with to correct these procedural problems?

Administration

Registration or patient access

Risk management

Radiology and laboratory

A

Registration or patient access

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Alex, an HIM analyst, reviews the record of Patty Eastly, a patient in the facility, to ensure that all documents are complete and signatures are present. This is an example of a:

Closed review

Qualitative review

Concurrent review

Delinquent review

A

Concurrent review

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What type of information makes it easy for hospitals to compare and combine the contents of multiple patient health records?

Administrative information

Demographic information

Progress notes

Uniform data sets

A

Uniform data sets

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

The data elements in a patient’s automated laboratory result are examples of:

Unstructured data

Free-text data

Financial data

Structured data

A

Structured data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Which of the following materials are required elements in an emergency care record?

Patient’s instructions at discharge and a complete medical history

Time and means of the patient’s arrival, treatment rendered, and instructions at discharge

Time and means of the patient’s arrival, patient’s complete medical history, and instructions at discharge

Treatment rendered, instructions at discharge, and the patient’s complete medical history

A

Time and means of the patient’s arrival, treatment rendered, and instructions at discharge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

In assessing the quality of care given to patients with diabetes mellitus, the quality team collects data regarding blood sugar levels on admission and on discharge. These data are called a(n):

Indicator

Measurement

Assessment

Outcome

A

Indicator

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Sue is updating the data dictionary for her organization. In this data dictionary, the data element name is considered which of the following?

Master data

Metadata

Structured data

Unstructured data

A

Metadata

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Which of the following is used by a long-term care facility to gather information about specific health status factors and includes information about specific risk factors in the resident’s care?

Case management

Minimum Data Set

Outcomes and assessment information set

Core measure abstracting

A

Minimum Data Set

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Dr. Collins admitted John Baker to University Hospital. Blue Cross Insurance will pay John’s hospital bill. Upon discharge from the hospital, who owns John’s health record?

John

Blue Cross

University Hospital

Dr. Collins

A

University Hospital

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Jane Smith emailed her physician, Dr. Ward, to express concern about an abnormal lab value report she received during her last physical exam. Dr. Ward responded to Jane’s email by further explaining the lab test and value meanings and then offered various treatment options. How should this email correspondence be handled?

Since this is an email correspondence, the facility has no responsibility to keep it as part of the patient’s medical record.

Since this email correspondence relates to communication between a physician and a patient and includes PHI, the facility should include the email in the patient’s medical record.

Since this is an email correspondence, it should be kept in a separate social media file within the health information management department.

Since this is an email correspondence, it should be immediately deleted from the server and the physician should be disciplined for discussing PHI related topics via social media.

A

Since this email correspondence relates to communication between a physician and a patient and includes PHI, the facility should include the email in the patient’s medical record.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Derek, an HIM technician, reviews each record in the EHR system upon discharge of the patient to ensure that the system correctly assigned all documentation to the correct tab category (for example, all lab reports under the lab tab and x-ray reports under the radiology tab). This system utilizes which format for its patient care record?

Integrated

Practice-oriented

Chronological

Source-oriented

A

Source-oriented

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

A local skilled nursing facility has been working to improve the quality of care it provides to residents. Facility staff have engaged in several PI initiatives recently, and the facility’s internal data shows an improvement in quality metrics. The facility administrator is pleased with these findings but is also interested in determining how this facility is performing in contrast to other nearby skilled nursing facilities. Which of the following should the HIM professional use to inform management on how the facility compares to others in the area?

Comparative performance data

Internal infection reporting

Master patient index

Provider performance data

A

Comparative performance data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

According to Joint Commission Accreditation Standards, which document must be placed in the patient’s record before a surgical procedure may be performed?

Admission record

Physician’s order

Report of history and physical examination

Discharge summary

A

Report of history and physical examination

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

The following data have been collected by the hospital quality committee. What conclusions can be made from the data on the hospital’s quality of care between the first and second quarters?

Measure

1st Quarter

2nd Quarter

Medication errors

3.2%

10.4%

Patient falls

4.2%

8.6%

Hospital-acquired infections

1.8%

4.9%

Transfusion reactions

1.4%

2.5%

Quality of care improved between the first and second quarters.

Quality of care is about the same between the first and second quarters.

Quality of care declined between the first and second quarters.

Quality of care should not be judged by these types of measures.

A

Quality of care declined between the first and second quarters.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

The MPI manager has identified a pattern of duplicate health record numbers from the specimen processing area of the hospital. After spending time merging the patient information and correcting the duplicates in the patient information system, the MPI manager needs to notify which department to correct the source system data?

Laboratory

Radiology

Quality management

Registration

A

Laboratory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Borrowing record entries from another source as well as representing or displaying past documentation as current are examples of a potential breach of:

Identification and demographic integrity
Authorship integrity
Statistical integrity
Auditing integrity

A

Authorship integrity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

When defining the legal health record in a healthcare entity, it is best practice to establish a policy statement of the legal health record as well as a:

Case-mix index

Master patient index

Health record matrix

Retention schedule

A

Health record matrix

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Notes written by physicians and other practitioners as well as dictated and transcribed reports are examples of:

Standardized data

Codified data

Aggregate data

Unstructured clinical information

A

Unstructured clinical information

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Documentation including the date of action, method of action, description of the disposed record series of numbers or items, service dates, a statement that the records were eliminated in the normal course of business, and the signatures of the individuals supervising and witnessing the process must be included in this:

Authorization

Certificate of destruction

Informed consent

Continuity of care record

A

Certificate of destruction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Decision-making and authority over data-related matters is known as:

Data management

Data administration

Data governance

Data modeling

A

Data governance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

A professional basketball player from the local team was admitted to your facility for a procedure. During this patient’s hospital stay, access logs may need to be checked daily in order to determine:

Whether access by employees is appropriate

If the patient is satisfied with their stay

If it is necessary to order prescriptions for the patient

Whether the care to the patient meets quality standards

A

Whether access by employees is appropriate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

A patient has the right to request a(n) ________, which describes where the covered entity has disclosed patient information for the past six years outside of treatment, payment, and healthcare operations.

Disclosure list

Designated record set

Amendment of medical record

Accounting of disclosures

A

Accounting of disclosures

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Why could it be difficult for a healthcare entity to respond to pulling an entire, legal health record together for an authorized request for information?

It can exist in separate and multiple paper-based or electronic systems.

The record is incomplete.

Numerous physicians have not given consent to release the record.

Risk management will not allow the legal health record to be released.

A

It can exist in separate and multiple paper-based or electronic systems.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Dr. Hansen saw a patient with measles in his office. He directed his office staff to call the local department of health to report this case of measles. The office manager called right away and completed the report as instructed. Which of the following provides the correct analysis of the actions taken by Dr. Hansen’s office?

Dr. Hansen’s office followed protocol and reported this case of measles correctly.

Dr. Hansen’s office did not need to report this case to the local health department.

Dr. Hansen’s office should have mailed a letter to the local health department to report this case.

Dr. Hansen’s office should have reported the case to the local hospital and not to the health department.

A

Dr. Hansen’s office followed protocol and reported this case of measles correctly.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

What is the implication regarding the confidentiality of incident reports in a legal proceeding when a staff member documents in the health record that an incident report was completed about a specific incident?

There is no impact.

The person making the entry in the health record may not be called as a witness in trial.

The incident report likely becomes discoverable because it is mentioned in a discoverable document.

The incident report cannot be discovered even though it is mentioned in a discoverable document.

A

The incident report likely becomes discoverable because it is mentioned in a discoverable document.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

A hospital receives a valid request from a patient for copies of her medical records. The HIM clerk who is preparing the records removes copies of the patient’s records from another hospital where the patient was previously treated. According to HIPAA regulations, was this action correct?

Yes, HIPAA only requires that current records be produced for the patient.

Yes, this is hospital policy over which HIPAA has no control.

No, the records from the previous hospital are considered to be included in the designated record set and should be given to the patient.

No, the records from the previous hospital are not included in the designated record set but should be released anyway.

A

No, the records from the previous hospital are considered to be included in the designated record set and should be given to the patient.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

John is the privacy officer at General Hospital and conducts audit log checks as part of his job duties. What does an audit log check for?

Loss of data

Presence of a virus

Successful completion of a backup

Unauthorized access to a system

A

Unauthorized access to a system

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

An outpatient laboratory routinely mails the results of health screening exams to its patients. The lab has received numerous complaints from patients who have received another patient’s health information. Even though multiple complaints have been received, no change in process has occurred because the error rate is low in comparison to the volume of mail that is processed daily for the lab. How should the Privacy Officer for this healthcare entity respond to this situation?

Determine why the lab results are being sent to incorrect patients and train the laboratory staff on the HIPAA Privacy Rule

Fire the responsible employees

Do nothing, as these types of errors occur in every healthcare entity

Retrain the entire hospital entity because these types of errors could result in a huge fine from the Office of Inspector General

A

Determine why the lab results are being sent to incorrect patients and train the laboratory staff on the HIPAA Privacy Rule

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Anywhere Hospital’s coding staff will be working remotely. The entity wants to ensure that they are complying with the HIPAA Security Rule. What type of network uses a private tunnel through the Internet as a transport medium that will allow the transmission of ePHI to occur between the coder and the facility securely?

Intranet

Local area network

Virtual private network

Wide area network

A

Virtual private network

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

An individual designated as an inpatient coder may have access to an electronic medical record in order to code the record. Under what access security mechanism is the coder allowed access to the system?

Context-based

Role-based

Situation-based

User-based

A

Role-based

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

The Security Rule leaves the methods for conducting the security risk analysis to the discretion of the healthcare entity. The first consideration for a healthcare facility should be:

Its own characteristics and environment

The potential threats and vulnerabilities

The level of risk

An assessment of current security measures

A

Its own characteristics and environment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Sally Mitchell was treated for kidney stones at Graham Hospital last year. She now wants to review her medical record in person. She has requested to review it by herself in a closed room.

Failure to accommodate her wishes will be a violation under the HIPAA Privacy Rule.

Sally owns the information in her record, so she must be granted her request.

Sally’s request does not have to be granted because the hospital is responsible for the integrity of the medical record.

Patients should never be given access to their actual medical records.

A

Sally’s request does not have to be granted because the hospital is responsible for the integrity of the medical record.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

Who has the legal right to refuse treatment?
1.

Juanita who is 98 years old and of sound mind.

2.

Christopher who is 10 years old and of sound mind.

3.

Jane who is 35, incompetent, and did not express her treatment wishes prior to becoming incompetent.

4.

Linda who is 35, incompetent, and created a living will prior to becoming incompetent stating that she did not wish to be kept alive by artificial means.

5.

William who is a 35-year-old born with an intellectual disability and has the mental capacity of a 12-year-old.

1 and 2

1 and 3

1 and 4

4 and 5

A

1 and 4

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

Linda Wallace is being admitted to the hospital. She is presented with a Notice of Privacy Practices. In the Notice, it is explained that her PHI will be used and disclosed for treatment, payment, and operations (TPO) purposes. Linda states that she does not want her PHI used for those purposes. Of the options listed here, what is the best course of action?

The hospital must honor her wishes and not use her PHI for TPO.

The hospital may decline to treat Linda because of her refusal.

The hospital is not required to honor her wishes in this situation, as the Notice of Privacy Practices is informational only.

The hospital is not required to honor her wishes for treatment purposes but must honor them for payment and operations purposes.

A

The hospital is not required to honor her wishes in this situation, as the Notice of Privacy Practices is informational only.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

Jack Mitchell, a patient in Ross Hospital, is being treated for heart failure. He has not opted out of the facility directory. Callers who request information about him may be given:

No information due to the highly sensitive nature of his illness

Admission date and location in the facility

General condition and acknowledgment of admission

Location in the facility and diagnosis

A

General condition and acknowledgment of admission

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

A data breach occurred in your organization, and after the investigation it was determined that a total of 785 individuals were impacted by the data breach. What must be completed within 60 days of learning about the data breach?

Update the notice of privacy practices and send to all patients

Report the incident to the individuals impacted, local media, and the Department of Health and Human Services

Conduct privacy training for members of the organization

Document a note mentioning the data breach in each of the patients’ charts and tell the local media

A

Report the incident to the individuals impacted, local media, and the Department of Health and Human Services

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

The “custodian of health records” refers to the individual within a healthcare entity who is responsible for which of the following actions?

Determining alternative treatment for the patient

Preparing physicians to testify

Testifying to the authenticity of records

Testifying regarding the care of the patient

A

Testifying to the authenticity of records

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

Dr. Smith, a member of the medical staff, asks to see the medical records of his adult daughter who was hospitalized in your institution for a tonsillectomy at age 16. The daughter is now 25. Dr. Jones was the patient’s physician. Of the options listed here, what is the best course of action?

Allow Dr. Smith to see the records because he was the daughter’s guardian at the time of the tonsillectomy.

Call the hospital administrator for authorization to release the record to Dr. Smith since he is on the medical staff.

Inform Dr. Smith that he cannot access his daughter’s health record without her signed authorization allowing him access to the record.

Refer Dr. Smith to Dr. Jones and release the record if Dr. Jones agrees.

A

Inform Dr. Smith that he cannot access his daughter’s health record without her signed authorization allowing him access to the record.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

St. Joseph’s Hospital has a psychiatric service on the sixth floor. A 31-year-old male came to the HIM department and requested to see a copy of his health record. He told the clerk he was a patient of Dr. Schmidt, a psychiatrist, and had been on the sixth floor of St. Joseph’s for the last two months. These records are not psychotherapy notes. The best course of action for you to take as the HIM director is:

Prohibit the patient from accessing his record as it contains psychiatric diagnoses that may greatly upset him.

Allow the patient to access his record.

Allow the patient to access his record if, after contacting his physician, his physician does not feel it will be harmful to the patient.

Deny access because HIPAA prevents patients from reviewing their psychiatric records.

A

Allow the patient to access his record if, after contacting his physician, his physician does not feel it will be harmful to the patient.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

You are a member of the hospital’s Health Information Management Committee. The committee has created a HIPAA-compliant authorization form. Which of the following items does the Privacy Rule require for the form?

Signature of the patient’s attending physician

Identification of the patient’s next of kin

Identification of the person or entity authorized to receive PHI

Patient’s insurance information

A

Identification of the person or entity authorized to receive PHI

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

Protected health information that is maintained in a designated record set can be accessed by the patient or other authorized party upon request. Covered entities must respond to requests within what timeframe after receipt of the request?

15 days

30 days

60 days

90 days

A

30 days

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

A hospital health information department receives a subpoena duces tecum for records of a former patient. When the health record professional goes to retrieve the patient’s medical records, it is discovered that the records being subpoenaed have been purged in accordance with the state retention laws. In this situation, how should the HIM department respond to the subpoena?

Inform defense and plaintiff lawyers that the records no longer exist

Submit a certification of destruction in response to the subpoena

Refuse the subpoena since no records exist

Contact the clerk of the court and explain the situation

A

Submit a certification of destruction in response to the subpoena

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

An HIM professional violates privacy protection under the HIPAA Privacy Rule when he or she releases ________ without specific authorization from the patient(s) or patient representative(s).

A list of newborns to the local newspaper for publication in the birth announcements section

Data about cancer patients to the state health department cancer surveillance program

Birth information to the country registrar

Information about patients with sexually transmitted infections to the county health department

A

A list of newborns to the local newspaper for publication in the birth announcements section

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

What is the implication regarding the confidentiality of incident reports in a legal proceeding when a staff member documents in the health record that an incident report was completed about a specific incident?

There is no impact.

The person making the entry in the health record may not be called as a witness in trial.

The incident report likely becomes discoverable because it is mentioned in a discoverable document.

The incident report cannot be discovered even though it is mentioned in a discoverable document.

A

The incident report likely becomes discoverable because it is mentioned in a discoverable document.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

The use of electronic information and telecommunications technologies to support long-distance clinical healthcare, patient and professional health-related education, public health, and health administration is called:

Secure messaging

Consumer informatics

Personalized medicine

Telehealth

A

Telehealth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

In order for health information exchange (HIE) participants to search for health records on each of the other systems using patient indexing and identification software, the systems must be linked by a(n):

Primary key interface (PKI)

Application programming interface (API)

Continuity of care record (CCR)

Record locator service (RLS)

A

Record locator service (RLS)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

Which of the following is the unique identifier in the relational database patient table?

Patient Table

Patient #

Patient Last Name

Patient First Name

Date of Birth

021234

Smith

Donna

03/21/1944

022366

Jones

Donna

04/09/1960

034457

Smith

Mary

08/21/1977

Patient last name

Patient last and first name

Patient date of birth

Patient number

A

Patient number

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

In a relational database, which of the following is an example of a many-to-many relationship?

Patients to hospital admissions

Patients to consulting physicians

Patients to hospital health records

Primary care physician to patients

A

Patients to consulting physicians

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

A possible justification for building an information system in-house rather than purchasing one from a vendor is that:

It is cheaper to buy than to build

The facility has development teams they do not want to give up

Integration of systems will be easier

Vendor products are not comprehensive enough

A

The facility has development teams they do not want to give up

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

What is the formatting problem in the following table?

Medical Center Hospital Admission Types

Elective

2,843

62.4

Emergency admission

942

37.6

Total

3,785

100.0

The variable names are missing

The title of the table is missing

The column headings are missing

The column totals are inaccurate

A

The column headings are missing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

Community Memorial Hospital had 25 inpatient deaths, including newborns, during the month of June. The hospital had a total of 500 discharges for the same period, including deaths of adults, children, and newborns. The hospital’s gross death rate for the month of June was:

0.05%

2%

5%

20%

A

5%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

In which of the following phases of systems selection and implementation would the process of running a mock query to assess the functionality of a database be performed?

Initial study

Design

Testing

Operation

A

Testing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

In the data warehouse, the patient’s last name and first name are entered into separate fields. This is an example of what?

Query

Normalization

Key field

Slicing and dicing

A

Normalization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

A physician is interested in conducting research on herniated intervertebral disc disease. She wants to compare the success of conservative medical care versus surgical intervention. The best source of this information is the:

Disease index

Operative index

Master patient index

Trauma registry

A

Disease index

62
Q

The health information services department at Medical Center Hospital has identified problems with its work processes. Too much time is spent on unimportant tasks, there is duplication of effort, and task assignment is uneven in quality and volume among employees. What should the manager do?

The manager should have each employee complete a serial work request.
The manager should have each employee complete a work distribution chart.
The manager should have the employees complete a use case analysis.
The manager should develop a flow process chart.

A

The manager should have each employee complete a work distribution chart.

63
Q

By querying the healthcare entity data, you find that patients admitted on a weekend have a mean length of stay that is 1.3 days longer than patients who are admitted Monday through Friday. This method of finding information is called:

Structuring query language

Data mining

Multidimensional data structuring

Satisficing

A

Data mining

64
Q

A health information professional is preparing statistical information about the third-party payers that reimburse care in the facility. She finds the following information: Medicare reimburses 46 percent; Medicaid reimburses 13 percent; Blue Cross reimburses 21 percent; workers’ compensation reimburses 1 percent; commercial plans reimburse 15 percent; and other payers or self-payers reimburse 4 percent. What is the best graphic tool to use to display this data?

Histogram

Pie chart

Line graph

Table

A

Pie chart

65
Q

During an influenza outbreak, a nursing home reports 25 new cases of influenza in a given month. These 25 cases represent 30 percent of the nursing home’s population. This rate represents the:

Distribution
Frequency
Incidence
Prevalence

A

Incidence

66
Q

When a physician office acquires a new EHR in place of its old EHR, the old EHR data will require:

Chart conversion

Chart transition

Data conversion

Data processing

A

Data conversion

67
Q

Using the admission criteria provided, determine if the following patient meets the severity of illness and intensity of service criteria for admission.

Severity of Illness

Intensity of Service

Persistent fever

Inpatient-approved surgery/procedure within 24 hours of admission

Active bleeding

Intravenous medications or fluid replacement

Wound dehiscence

Vital signs every 2 hours or more often

Sue presents with vaginal bleeding. An ultrasound showed a missed abortion, so she is being admitted to the outpatient surgery suite for a D&C.

The patient does not meet both severity of illness and intensity of service criteria.

The patient does meet both severity of illness and intensity of service criteria.

The patient meets intensity of service criteria but not severity of illness.

The patient meets severity of illness criteria but not intensity of service.

A

The patient meets severity of illness criteria but not intensity of service.

68
Q

The user needs a list of all of the patients that were diagnosed with a cerebral infarction or a cerebral hemorrhage. What type of search would be used in this situation?

Structured query language

Wildcard search

Truncation

Boolean search

A

Boolean search

69
Q

A hospital is conducting an analysis of its existing health information systems and is looking at potential areas that need attention. This step is typically referred to as:

Identify needs
Monitor results
Record feedback
Specify requirements

A

Monitor results

70
Q

Community Memorial Hospital discharged nine patients on April 1. The length of stay for each patient is shown in the following table. The average length of stay for these nine patients was:
Patient

Number of Days

A

1

B

5

C

3

D

3

E

8

F

8

G

8

H

9

I

9

5 days

6 days

8 days

9 days

A

6 days

71
Q

The department of surgery has acquired an analytics engine to enable it to provide predictive information at the point of care via the EHR. However, the department is struggling to get physicians to use the functionality because it does not have support staff to program or train users. This situation refers to the fact that the project plan did not illustrate:

Conflicts
Dependencies
Environmental issues
Policy decisions

A

Dependencies

72
Q

This Health Information Exchange (HIE) consent model requires the patient to give their consent for the inclusion of their data in the HIE.

Opt-in

Opt-out

Automatic consent

No-consent

A

Opt-in

73
Q

Given the information here, the case-mix index would be:

MS-DRG

MDC

Type

MS-DRG Title

Weight

Discharges

Geometric Mean

Arithmetic Mean

191

04

MED

Chronic obstructive pulmonary disease w CC

0.8642

10

2.7

3.3

192

04

MED

Chronic obstructive pulmonary disease w/o CC/MCC

0.6521

20

2.2

2.6

193

04

MED

Simple pneumonia & pleurisy w MCC

1.2987

10

4.0

5.1

194

04

MED

Simple pneumonia & pleurisy w CC

0.8402

20

2.9

3.6

195

04

MED

Simple pneumonia & pleurisy w/o CC/MCC

0.6418

10

2.3

2.8

0.09

0.6521

0.8270

82.70

A

0.8270

74
Q

A super user of health IT has complained to her supervisor that she is being asked by a physician to perform his data entry. What should the super user’s role be?

Aid others in using a new system during go-live and getting to adoption

Serve as a scribe for physicians who are new to data entry

Train users to learn how to use the system prior to go-live

Troubleshoot issues with the system that did not come to light during testing

A

Aid others in using a new system during go-live and getting to adoption

75
Q

Which of the following do HIE participants use to search for health records on other healthcare organization systems using patient indexing and identification software?

Admit, discharge, transfer

Advance patient identifier

Continuity of care document

Record locator service

A

Record locator service

76
Q

Which of the following would likely be recorded on an information systems issues log?

Alan is present every day there is a system test.

Betty reported receiving 25 erroneous e-mail messages.

Dr. Brown effectively uses e-prescribing.

John requested a supply of tamperproof paper for his office.

A

Betty reported receiving 25 erroneous e-mail messages.

77
Q

A physician is concerned that the data patients enter into an EHR is not as reliable as data entered by another provider. What function serves to distinguish the source of data in an EHR?

Data dictionary
Data provenance
Data quality
Data registry

A

Data provenance

78
Q

A coding manager wants to display the patient types that have the most coding errors in relationship to coder years of service. The desire of the coding manager is to display how coder years of service is responsible for coding errors. The type of graph or chart best suited for this is a:

Bar graph

Pareto chart

Pie chart

Line graph

A

Pareto chart

79
Q

The best way to ensure that elements of a health information system work together is to:

Adopt all components from a single vendor

Ensure standards are applied to software development that support interoperability

Use an application service provider that supports all vendors

Verify that a vendor applies a systems’ view to its product development

A

Ensure standards are applied to software development that support interoperability

80
Q

Using the information in these partial attribute lists for the PATIENT, VISIT, and CLINIC columns in a relational database, the attribute PATIENT_MRN is listed in both the PATIENT Entity Attributes and the VISIT Entity Attributes, and CLINIC_ID is listed in both the VISIT Entity Attributes and the CLINIC Entity Attributes. What does the attribute PATIENT_MRN represent?
A screenshot of a computerDescription automatically generated

It is the foreign key in PATIENT and the primary key in VISIT.

It is the primary key in PATIENT and the foreign key in VISIT.

It is the primary key in both PATIENT and VISIT.

It is the foreign key in both PATIENT and VISIT.

A

It is the primary key in PATIENT and the foreign key in VISIT.

81
Q

A hospital is conducting an analysis of its existing health information systems and is looking at potential areas that need attention. This step in the systems development life cycle is typically referred to as _____.

Identify needs
Monitor results
Record feedback
Specify requirements

A

Monitor results

82
Q

Patients at the new cardiac clinic at ABC Hospital are given smart watches with special sensors to monitor their blood pressure, heart rate, and rhythm in ECG format to identify any abnormalities during their daily routine. The information generated from these smart devices is considered a:

Source system

Interoperability system

Virtual system

Hybrid system

A

Source system

83
Q

One of the older cardiologists expressed dissatisfaction with using an EHR, stating that he does not understand why it’s necessary. Sandy, as the EHR Clinical Coordinator, talks about his work as the first physician at ABC Hospital to use computerized technology for cardiac patients, and how cardiac diagnosis outcomes improved. She relates to him that the EHR will have the same impact and that the best reason to implement an EHR is to:

Determine the cost of care

Improve patient care

Eliminate medical errors

Meet Joint Commission mandate for the EHR

A

Eliminate medical errors

84
Q

Dr. Wilson asks you, the EHR Manager, to explain the difference between an alert and a reminder. You explain that reminders are typically used for things that can be scheduled or that occur on a regular basis. An example of a reminder that would be given to Dr. Wilson would be:

Use of anticoagulant is contraindicated

Patient is due for MMR immunization

Patient is allergic to sulfa drugs

Drug does not come in this format

A

Patient is due for MMR immunization

85
Q

Using the information in these partial attribute lists for the PATIENT, VISIT, and CLINIC columns in a relational database, the attribute PATIENT_MRN is listed in both the PATIENT Entity Attributes and the VISIT Entity Attributes, and CLINIC_ID is listed in both the VISIT Entity Attributes and the CLINIC Entity Attributes. What does the attribute CLINIC_ID represent?
A screenshot of a computerDescription automatically generated

It is the foreign key in CLINIC and the primary key in VISIT.

It is the primary key in CLINIC and the foreign key in VISIT.

It is the primary key in both CLINIC and VISIT.

It is the foreign key in both CLINIC and VISIT.

A

It is the primary key in CLINIC and the foreign key in VISIT.

86
Q

A 45-year-old woman is admitted for blood loss anemia due to dysfunctional uterine bleeding.
D25.9

Leiomyoma of uterus, unspecified

D50.0

Iron deficiency anemia secondary to blood loss (chronic)

D62

Acute posthemorrhagic anemia

N93.8 Other specified abnormal uterine and vaginal bleeding

D50.0, N93.8

D62, N93.8

N93.8, D50.0

D50.0, D25.9

A

D50.0, N93.8

87
Q

A coder notes that the patient is taking prescribed Haldol. The final diagnoses on the progress notes include diabetes mellitus, acute pharyngitis, and malnutrition. What condition might the coder suspect the patient has that the physician should be queried to confirm?

Insomnia

Hypertension

Mental or behavioral problems

Rheumatoid arthritis

A

Mental or behavioral problems

88
Q

A patient has a malunion of an intertrochanteric fracture of the right hip that is treated with a proximal femoral osteotomy by incision. What is the correct ICD-10-PCS code for this procedure?

Section

Body System

Root Operation

Body Part

Approach

Device

Qualifier

Medical and Surgical

Lower Bones

Excision

Upper Femur, Right

Open

No Device

No Qualifier

0

Q

B

6

0

Z

Z

Section

Body System

Root Operation

Body Part

Approach

Device

Qualifier

Medical and Surgical

Lower Bones

Division

Upper Femur, Right

Open

No Device

No Qualifier

0

Q

8

6

0

Z

Z

Section

Body System

Root Operation

Body Part

Approach

Device

Qualifier

Medical and Surgical

Lower Joints

Excision

Hip Joint, Right

Open

No Device

No Qualifier

0

S

B

9

0

Z

Z

Section

Body System

Root Operation

Body Part

Approach

Device

Qualifier

Medical and Surgical

Lower Joints

Release

Hip Joint, Right

Open

No Device

No Qualifier

0

S

N

9

0

Z

Z

0QB60ZZ

0Q860ZZ

0SB90ZZ

0SN90ZZ

A

0Q860ZZ

89
Q

Medical identity thefts are situations in which the following occurs:

When health information on the wrong patient is put in the incorrect record

When financial information is used to purchase nonmedical items

When demographic and financial information is used to acquire medical services

When demographic information is used to purchase nonmedical items

A

When demographic and financial information is used to acquire medical services

90
Q

A patient is admitted with right diabetic cataract and extracapsular cataract extraction with simultaneous insertion of intraocular lens.
E11.36

Type 2 diabetes mellitus with diabetic cataract

E11.9

Type 2 diabetes mellitus without complications

H25.9

Unspecified age-related cataract

H26.9

Unspecified cataract

Section

Body System

Root Operation

Body Part

Approach

Device

Qualifier

Medical and Surgical

Eye System

Extraction

Lens, Right

Percutaneous

No Device

No Qualifier

0

8

D

J

3

Z

Z

Section

Body System

Root Operation

Body Part

Approach

Device

Qualifier

Medical and Surgical

Eye System

Replacement

Lens, Right

Percutaneous

Synthetic Substitute

No Qualifier

0

8

R

J

3

J

Z

H25.9, E11.36, 08DJ3ZZ

E11.36, 08RJ3JZ

E11.9, E11.36, H26.9, 08DJ3ZZ

E25.9, E11.9, 08RJ3JZ

A

E11.36, 08RJ3JZ

91
Q

The practice of using a code that results in a higher payment to the provider than the code that actually reflects the service or item provided is known as:

Unbundling

Billing for services not provided

Medically unnecessary services

Upcoding

A

Upcoding

92
Q

You are the coding supervisor, and you are doing an audit of outpatient coding. Robert Thompson was seen in the outpatient department with a chronic cough, and the record states “rule out lung cancer.” What should have been coded as the patient’s diagnosis?

Chronic cough

Observation and evaluation without need for further medical care

Diagnosis of unknown etiology

Lung cancer

A

Chronic cough

93
Q

Using the following custom revenue production report, which coding error may be demonstrated in the report?
Revenue Production Report—Small Multispecialty Group Month: January

Code

Quantity

Fee

Projected Revenue

Actual Insurance Revenue

99202

3

$75

$225

$164.10

99203

4

$90

$360

$267.94

99204

0

$120

$0

$0.00

99205

0

$150

$0

$0.00

99211

703

$28

$19,684

$14,988.32

99212

489

$47

$22,983

$18,092.65

99213

1853

$63

$116,739

$92,890.38

99214

41

$89

$3,649

$2,799.11

99215

7

$135

$945

$722.87

99242

9

$125

$1,125

$156.23

99243

27

$150

$4,050

$610.45

99244

10

$175

$1,750

$124.32

99245

1

$200

$200

$53.10

Clustering

Unbundling

Missed charges

Overcoding

A

Clustering

94
Q

Jim was admitted for hip replacement surgery, and during his procedure he was administered blood products. Postoperatively, Jim developed a rash and fever. The presence of these symptoms will be investigated by the hospital as a possible:

Blood verification

Core measure

Comorbidity

Transfusion reaction

A

Transfusion reaction

95
Q

Community Hospital has received a large number of claims denials for CT scans that were provided to patients. After review of the denied claims, the hospital has determined that clinical indications for the CT scan were not present. For which of the following reasons were these claims denied for payment?

Patient preferences were ignored.

These scans did not meet medical necessity.

No order was present in the record for the scans.

Best practices for billing were not used.

A

Best practices for billing were not used.

96
Q

The health plan reimburses Dr. Tan $15 per patient per month. In January, Dr. Tan saw 300 patients, so he received $4,500 from the health plan. What method is the health plan using to reimburse Dr. Tan?

Traditional retrospective

Capitated rate

Relative value

Discounted fee schedule

A

Capitated rate

97
Q

Jennifer, the HIM Assistant Director, is establishing her yearly calendar with all the dates for standing monthly committee meetings, weekly production reports, daily census tracking graphs, quarterly payroll accounts, etc. Identify the frequency Jennifer would schedule the chargemaster software updates.

Annually

Quarterly

Monthly

Weekly

A

Annually

98
Q

The technology commonly utilized for automated claims processing (sending bills directly to third-party payers) is:

Optical character recognition

Bar coding

Neural networks

Electronic data interchange

A

Electronic data interchange

99
Q

A physician performed a total abdominal hysterectomy with bilateral salpingo-oophorectomy on his patient at Community Hospital. His office billed the following:
58150

Total abdominal hysterectomy (corpus and cervix), with or without removal of tube(s), with or without removal of ovary(s)

58720

Salpingo-oophorectomy, complete or partial, unilateral or bilateral (separate procedure)

Why was this claim rejected?

Billed hysterectomy with wrong CPT code

Not a covered procedure

Unbundled procedures

Covered procedure but insurance company requires additional information

A

Unbundled procedures

100
Q

A patient saw a neurosurgeon for treatment of a nerve that was severed in an industrial accident. The patient worked for Basic Manufacturing Company where the industrial accident occurred. Basic Manufacturing carried workers’ compensation insurance. The workers’ compensation insurance paid the neurosurgeon fees. Which entity is the “third party”?

Patient

Neurosurgeon

Basic Manufacturing Company

Workers’ compensation insurance

A

Workers’ compensation insurance

101
Q

Alfred is tracking the amount of time it takes for physicians to respond to coding queries. He has found that these delays have caused a 30% increase in turn-around time for submitting the bills for reimbursement. The system would assist him and the coders to have the necessary information to make timely coding assignment.

CDM

CPT

CDI

RCM

A

CDI

102
Q

A physician query may not be appropriate in which of the following instances?

Diagnosis of viral pneumonia noted in the progress notes and sputum cultures showing Haemophilus influenzae

Discharge summary indicates chronic renal failure but the progress notes document acute renal failure throughout the stay

Acute respiratory failure in a patient whose lab report findings appear to not support this diagnosis

Diagnosis of chest pain and abnormal cardiac enzymes indicative of an AMI

A

Acute respiratory failure in a patient whose lab report findings appear to not support this diagnosis

103
Q

The financial manager of the physician group practice explained that the healthcare insurance company would be reimbursing the practice for its treatment of the exacerbation of congestive heart failure that Mrs. Zale experienced. The exacerbation, treatment, and resolution covered approximately five weeks. The payment covered all the services that Mrs. Zale incurred during the period. What method of reimbursement was the physician group practice receiving?

Traditional

Episode-of-care

Per diem

Fee-for-service

A

Episode-of-care

104
Q

Allowing patterns of retrospective documentation, hiding or ignoring negative quality review outcomes, and hiding incomplete health records from accreditation surveyors are unethical behaviors according to which of the following Code of Ethics principles?

Advocate and uphold the right to privacy

Respect the inherent dignity and worth of every person

Represent the profession accurately to the public

Put service before self-interest

A

Put service before self-interest

105
Q

Community Hospital is trying to improve its compliance with Medicare quality reporting requirements and, in turn, its reimbursement from Medicare’s Hospital Value-Based Purchasing Program. The hospital has added a ________ to assist in educating medical staff members on documentation needed for accurate billing.

Physician advisor
Compliance officer
Chargemaster coordinator
Data monitor

A

Physician advisor

106
Q

The following table is an example of an:

Patient/Service

Service Date(s)

(A) Total Charge

(B) Not Payable by Plan

Plan Paid Amount

White, Jane

Office Visit

02/17/201X

$56.00

$10.00

CP*

$46.00

100%

X-Ray

02/17/201X

$268.00

$250.00

$3.60

DD* CI*

$14.40

80%

Lab

02/17/201X

$20.00

$15.00

CP*

$5.00

100%

Total

*CI: Coinsurance; CP: Copayment; DD: Deductible

Insurance coverage advanced notice service waiver

Explanation of benefits

Insurance claim form

Encounter form

A

Explanation of benefits

107
Q

Which of the following healthcare entities’ mission is to reduce Medicare improper payments through detection and collection of overpayments, identification of underpayments, and implementation of actions that will prevent future improper payments?

Accountable care entity

Managed care entity

Revenue reduction contractor

Recovery audit contractor

A

Recovery audit contractor

108
Q

The coding manager at Community Hospital is seeing an increased number of physicians failing to document the cause and effect of diabetes and its manifestations. Which of the following will provide the most comprehensive solution to handle this documentation issue?

Have coders continue to query the attending physician for this documentation.

Present this information at the next medical staff meeting to inform physicians on documentation standards and guidelines.

Do nothing because coding compliance guidelines do not allow any action.

Place all offending physicians on suspension if the documentation issues continue.

A

Present this information at the next medical staff meeting to inform physicians on documentation standards and guidelines.

109
Q

A patient arrived via ambulance to the emergency department following a motor vehicle accident. The patient sustained a fracture of the ankle, a 3.0-cm superficial laceration of the left arm, a 5.0-cm laceration of the scalp with exposure of the fascia, and a concussion. The patient received the following procedures: x-ray of the ankle that showed a bimalleolar ankle fracture requiring closed manipulative reduction, simple suturing of the arm laceration, and layer closure of the scalp. Provide CPT codes for the procedures performed in the emergency department for the facility bill.
12002

Simple repair of superficial wounds of scalp, neck, axillae, external genitalia, trunk and/or extremities (including hands and feet); 2.6 cm to 7.5 cm

12004

Simple repair of superficial wounds of scalp, neck, axillae, external genitalia, trunk and/or extremities (including hands and feet); 7.6 cm to 12.5 cm

12032

Repair, intermediate, wounds of scalp, axillae, trunk and/or extremities (excluding hands and feet); 2.6 cm to 7.5 cm

27810

Closed treatment of bimalleolar ankle fracture (e.g., lateral and medial malleoli, or lateral and posterior malleoli, or medial and posterior malleoli); with manipulation

27818

Closed treatment of trimalleolar ankle fracture; with manipulation

–58

Staged or related procedure or service by the same physician or other qualified health care professional during the postoperative period

–59

Distinct procedural service

27810, 12032

27818, 12004, 12032-58

27810, 12032, 12002-59

27810, 12004

A

27810, 12032, 12002-59

110
Q

What qualifier is used with the root operation excision, extraction, or drainage that are considered diagnostic?

D

J

X

Z

A

X

111
Q

In conducting a qualitative review, the clinical documentation specialist sees that the nursing staff has documented the patient’s skin integrity on admission to support the presence of a stage I pressure ulcer. However, the physician’s documentation is unclear as to whether this condition was present on admission. How should the clinical documentation specialist proceed?

Note the condition as present on admission

Query the physician to determine if the condition was present on admission

Note the condition as unknown on admission

Note the condition as not present on admission

A

Query the physician to determine if the condition was present on admission

112
Q

Phil White had coronary artery bypass graft surgery. Unfortunately, during the surgery, Phil suffered a severe stroke. Phil’s recovery included several settings in the continuum of care: acute-care hospital, physician office, rehabilitation center, and home health agency. This initial service and subsequent recovery lasted 10 months. As a member of a managed care organization in an integrated delivery system, how should Phil expect that his healthcare billing will be handled?

Bills for each service from each physician, each facility, and each other healthcare provider from every encounter

Bills for each service from each physician, each facility, and each other healthcare provider at the end of the 10-month period

Consolidated billing for each encounter that includes the bills from all the physicians, facilities, and other healthcare providers involved in the encounter

One fixed amount for the entire episode that is divided among all the physicians, facilities, and other healthcare providers

A

One fixed amount for the entire episode that is divided among all the physicians, facilities, and other healthcare providers

113
Q

The coding supervisor has compiled a report on the number of coding errors made each day by
the coding staff. The report data show that Tim makes an average of six errors per day, Jane makes an average of five errors per day, and Bob and Susan each make an average of two errors per day. Given this information, what action should the coding supervisor take?

Counsel Tim and Jane because they have the highest error rates

Encourage Tim and Jane to get additional training

Provide Bob and Susan with incentive pay for low coding error rates

Take no action since not enough information is given to make a judgment

A

Take no action since not enough information is given to make a judgment

114
Q

Once all data has been posted to patient’s account, the claim can be reviewed for accuracy and completeness. Many facilities have an internal auditing system that runs each claim through a set of edits. This internal auditing system is known as a:

Chargemaster

Superbill

Scrubber

Grouper

A

Scrubber

115
Q

Which of the following terms is used to describe the requirement of the healthcare provider to obtain permission from the health insurer prior to providing service to the patient?

Preauthorization

Advance beneficiary notification

Point of care collection

Local coverage determination

A

Preauthorization

116
Q

Joan is educating the physicians in her hospital about the Medicare Hospital Value-Based Purchasing (VBP) Program. As part of this education, she explains to her audience that the HCAHPS survey results are a part of the ________ domain in the Medicare VBP program.

Safety

Clinical Care

Efficiency and Cost Reduction

Person/Community Engagement

A

Person/Community Engagement

117
Q

A series of terms in parentheses that sometimes directly follow main terms in the alphabetic index to diseases ICD-10-CM coding system is called:

exclude note

sub-term

nonessential modifier

essential modifier

A

nonessential modifier

118
Q

Sam is the new HIM supervisor. His first assignment is to evaluate the efficiency and effectiveness of his work unit. He has met with the unit’s customers to determine their expectations and met with his staff to understand their roles. In setting up systems to measure work performance, it is critical for Sam to establish:

Proper ergonomics

Standards

Action plans

Work distribution charts

A

Standards

119
Q

Pressed for time, Sara hired a new release of information clerk without doing a reference check. When the new clerk committed a violation of patient confidentiality, it came to light that she had committed similar violations at her previous place of employment. By not checking the clerk’s references, Sara has opened the hospital to charge of:

Discrimination

Harassment

Negligent hiring

Overcompensation

A

Negligent hiring

120
Q

The slightly higher wage paid to an employee who works a less desirable shift is called a:

Shift rotation

Performance incentive

Shift differential

Work distribution ladder

A

Shift differential

121
Q

Which of the following best differentiates the role of strategic management and strategic thinking as compared to other management tools and approaches?

A component of each of the major functions of management

An additional function that one learns after mastering other management functions

A replacement for certain management functions

A role for senior managers and board of trustees

A

A component of each of the major functions of management

122
Q

Jan, the new release of information manager, is participating in management orientation for the healthcare organization. One section of orientation thoroughly reviews the tools and practices for setting sustainable performance goals for employees, how to monitor employee progress toward job performance goals, and ways to provide feedback to employees regarding job performance. This section of orientation is called:

Performance management

Situational strength

Critical incident method

Benchmarking

A

Performance management

123
Q

Which Joint Commission survey methodology involves an evaluation that follows the hospital experiences of current patients?

Priority focus review

Periodic performance review

Tracer methodology

Performance improvement

A

Tracer methodology

124
Q

Employees covered by the provisions of the Fair Labor Standards Act (FLSA) are called ________ employees.

Waged

Salaried

Exempt

Nonexempt

A

Nonexempt

125
Q

A technique for measuring healthcare entity performance across the four perspectives of customer, financial, internal processes, and learning and growth is called:

Strategy map

Process innovations

Balanced scorecard methodology

SWOT analysis

A

Balanced scorecard methodology

126
Q

As part of his role at the local hospital, Jake is reviewing Joint Commission standards to ensure that the organization is meeting the accreditation requirements. As part of the review, Jake is looking at a specific set of standards that are primarily focused on documentation. Some of the standard requirements include care provided, procedures that were done on the patient, and the progress of the patient. Based on this scenario, which set of Joint Commission standards is Jake reviewing?

Information management standards
Record of care standards
Performance improvement standards
Information resource standards

A

Record of care standards

127
Q

During new employee orientation, Elise, the assistant director of human resources, oversees diversity and sexual harassment training. This orientation is taking place at what level?

Organizational

Departmental

Individual

Administrative

A

Organizational

128
Q

The HIM department records copy fees as revenue. For the year the budgeted fees were $25,000 and the actual fees received are $23,000. The director may be asked to explain a(n):

Favorable variance of $2,000

Unfavorable variance of $2,000

Favorable variance of $23,000

Unfavorable variance of $23,000

A

Unfavorable variance of $2,000

129
Q

Joe Smith, RHIA, works for an outsourcing company as interim health information department director in a large hospital. By the terms of the contract, the hospital pays the company for Joe’s services based on a 40-hour workweek with overtime for any hours exceeding 40. Joe typically works 9 hours per day, Monday through Thursday, and 4 hours on Friday. He then flies home for the weekend. After several months, he discovers the hospital is billed for 44 to 48 hours per week almost every week. Joe confronts the company billing department because this practice conflicts with the tenet of the AHIMA Code of Ethics that states that health information management professionals:

Respect the rights and dignity of all individuals

Adhere to the vision, mission, and values of the association

Promote and protect the confidentiality and security of health records and health information

Refuse to participate in or conceal unethical practices or procedures

A

Refuse to participate in or conceal unethical practices or procedures

130
Q

Agreements that are reached in a participant agreement or vendor contract should be developed into:

Operational policies

Strategy plans

Admit, discharge, transfer notifications

Long-term vision for technical interoperability

A

Operational policies

131
Q

The process of reviewing and validating a physician’s education and experience prior to granting medical staff membership is called:

Outcomes management

Credentialing

Surveillance

Utilization review

A

Credentialing

132
Q

Which of the following would be an indicator of process problems in a health information department?

5% decline in the number of patients who indicate satisfaction with hospital care

10% increase in the average length of stay

15% reduction in bed turnover rate

18% error rate on abstracting data

A

18% error rate on abstracting data

133
Q

Which of the following is a true statement about business process reengineering?

It is intended to make small incremental changes to improve a process.

It seeks to reevaluate and redesign organizational processes to make dramatic performance improvements.

It implies making few changes to achieve significant improvements in cost, quality, service, and speed.

Its main focus is to reduce services.

A

It seeks to reevaluate and redesign organizational processes to make dramatic performance improvements.

134
Q

Strategic thinkers exhibit which of the following skills?

Discomfort with uncertainty and risk

The ability to gain a powerful core of healthcare entity supporters and customers

Flexibility but lacking creativity

An ability to implement the vision and plan and be uncomfortable with change

A

The ability to gain a powerful core of healthcare entity supporters and customers

135
Q

For Medicare patients, how often must the home health agency’s assessment and care plan be updated?

At least every 60 days or as often as the severity of the patient’s condition requires

Every 30 days

As often as the severity of the patient’s condition requires

Every 60 days

A

At least every 60 days or as often as the severity of the patient’s condition requires

136
Q

A set of activities designed to familiarize new employees with their jobs, the healthcare entity, and work culture is called:

Training

Job analysis

Orientation

Job rotation

A

Orientation

137
Q

Sarah, a coding manager, realizes that one of her long-term employees is experiencing a decrease in her coding quality. Sarah has counseled the employee several times and she has documented the issues and placed them in the employee’s file. Sarah has been advised by her manager that she needs to initiate a performance improvement plan for the employee. The next step that Sarah needs to do is:

Document performance issues

Meet with the employee to review the performance improvement plan

Develop an action plan incorporating SMART goals that will assist employee in achieving performance goals

Review the performance improvement plan with the HIM manager and human resources

A

Develop an action plan incorporating SMART goals that will assist employee in achieving performance goals

138
Q

Kelly’s husband is being transferred to a new position in another state. Kelly has to resign her position as director of HIM at Memorial Hospital, a job she has enjoyed for five years. This is an example of what type of employee turnover?

Functional

Voluntary

Involuntary

Separation

A

Voluntary

139
Q

The following information was abstracted from Community Hospital’s balance sheet.
Total assets

$25,000,000

Current assets

$4,000,000

Total liabilities

$10,000,000

Current liabilities

$5,000,000

A vendor selling a large dollar amount of goods to this hospital on credit would:

Not be concerned because total assets exceed total liabilities

Not be concerned because the debt ratio is less than one half

Be somewhat concerned because the current ratio is less than one

Not analyze the balance sheet because the vendor would care more about the income statement

A

Be somewhat concerned because the current ratio is less than one

140
Q

Community Hospital is evaluating the following three investments. Which one has the highest profitability index?

Radiology Investment

Cardiology Investment

Pharmacy Investment

Present value of cash inflows

$2,000,000

$1,200,000

$40,000

Present value of cash outflows

  $500,000

  $300,000

$10,000

Radiology investment

Cardiology investment

Pharmacy investment

All three are equally profitable

A

All three are equally profitable

141
Q

The HIM manager is developing performance standards for the analysts. The manager will use these performance standards in order to:

Assign daily work

Communicate performance expectations

Describe the elements of a job

Prepare a job advertisement

A

Communicate performance expectations

142
Q

What type of healthcare organization review is conducted at the request of the healthcare facility seeking accreditation?

Vocational review

Compulsory review

Complimentary review

Voluntary review

A

Voluntary review

143
Q

A SWOT analysis created by the director of the HIM department indicates that all of the coding staff are credentialed and up to date on their continuing education credits. In a SWOT analysis, this would be considered a:

Strength

Weakness

Opportunity

Threat

A

Strength

144
Q

Aaron’s workspace is filled with notes posted to the walls regarding coding rules. He has even created file folders for coding tips according to body system. Aaron is most likely what type of sensory learner?

Auditory

Kinesthetic

Tactile

Visual

A

Visual

145
Q

An accrediting agency’s published rules, which serve as the basis for comparative assessment during the review or survey process, are called:

Accreditation controls

Accreditation guides

Accreditation policies

Accreditation standards

A

Accreditation standards

146
Q

Contracting for staffing to handle a complete function within the HIM department, such as the Cancer Registry function, would be considered what type of contracting arrangement?

Full-service

Part-time

Project-based

Temporary

A

Full-service

147
Q

Dr. Smith, an OB-GYN specialist, has just become a staff member at Medical Center Hospital, where she may offer care and treatment related to obstetrics and gynecology including performing deliveries and gynecological surgery. The process of defining what services she may perform is called:

Outcomes management

Care mapping

Granting privileges

Retrospective review

A

Granting privileges

148
Q

Every year, a director of health information services sponsors a series of presentations about the confidentiality of patient information. All facility employees are required to attend a session. This method of educational delivery is called:

Career development

In-service education

On-the-job training

Orientation

A

In-service education

149
Q

In the HIM department at Memorial Hospital, each newly hired coder spends an afternoon with a medical biller. The coder follows the biller around as they complete job tasks to get an idea of how coding and billing impact one another. This is an example of what type of on-the-job training?

Job rotation

Job shadowing

Cross-training

Coaching

A

Job shadowing

150
Q

Identify the true statement regarding training.

A variety of methods should be used to accommodate different learning styles.

Training should be limited to the information system only.

Training should be performed a minimum of six months prior to implementation of the information system.

In order to facilitate training, all employees should receive the exact same training regardless of their position.

A

A variety of methods should be used to accommodate different learning styles.

151
Q
A