Revision? Flashcards

1
Q

Process design

A

When individuals seek to understand business activities, and ensure they are sufficient and effective as possible 

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2
Q

Outsourcing disadvantages

A

Urgent IT issues may take longer

Long-term contract of prone to disruption

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3
Q

Unexpected disadvantage of cloud, computing

A

Information it’s always accessible to authorised users

Work, life balance

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4
Q

Fraud detection an ethical behaviour

A

Improve protection is likely to encourage ethical behaviour

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5
Q

Sensitivity calculations

A

Measures the magnitude of a market reaction to changes in underlying changes

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6
Q

Data, engineering, extraction and mining

A

Insures data is in the format suitable for analysis

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7
Q

The customer value proposition

A

The set of benefits to the product or service promises to deliver.

This is a form of cost benefit analysis.

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8
Q

Issuing Clear guidance on the usage, and installation of products

A

Can improve reverse logistics

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9
Q

 Adhocracy

Best suited for…

A

Innovation

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10
Q

Scalar chain characteristics

A

Line of authority

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11
Q

Benefits of good, CSR

A

Lower costs

Acts as a method of differentiation

Strengthens brand.

Does not reduce taxes.

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12
Q

Public good

A

Enjoyed by everyone, regardless of whether any payments are made 

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13
Q

Radical transformation and outsourcing

A

Radical transformation is their advantage of outsourcing as it can enable broad structural change

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14
Q

AETL systems

What do they do?

A

Pull data from sources, process it, and then place into a new destination

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15
Q

Date of profiling and ETL

A

Data profiling as part of the extraction stage of ETL and ensures that the source data is validated

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16
Q

Multisourcing

A

Where the company chooses several suppliers so reducing the power of each one.

Prices fall for the relationship is less stable.

17
Q

Parallel sourcing

A

The product may be sourced from separate supply systems, for example, both a traditional local supplier and a separate online supplier.

A combination of single sourcing in multisourcing. 

18
Q

Job analysis

A

The process of collecting analysing and setting out information about the content of a role or job 

19
Q

Enterprise resource, planning

A

A number of integrated modules to support all activities, including production purchasing inventory, control order tracking and customer service.

20
Q

Optimise production technology

A

One of several computer based methods for scheduling production requirements.

It uses no capacity constraints identifying and eliminate bottle necks

21
Q

Relationship marketing

A

Focus on forming long-term beneficial relationship rather than maximising short-term sales

22
Q

Digital marketing

A

Involves using Internet based methods to approach customers

23
Q

Flexible manufacturing systems

A

A production method that is designed to easily adapt to changes in a type of quantity of the products being manufactured

24
Q

Hygiene factors

A

such as working conditions, do not give satisfaction or provide motivation when present

There absence, however, causes dissatisfaction.

25
Q

Which stakeholder is the finance department likely to communicate financial information with most frequently

A

Customers – at least monthly, ascending monthly statement rate into their account on credit 

26
Q

techno structure

Professions

A

Human resources, training, finance and planning

Supports the operating cool

27
Q

Support staff

A

Research and development, public relations and legal services.

The outputs do not contribute directly to the core purpose of the organisation, but their activities contribute to the efficiency and effectiveness of the strategic apex, middle line and operating core.

28
Q

Strategic management, accounting

A

Supporting strategic decisions with an emphasis upon external focus 

29
Q

Product orientation

A

Strategy that is focused on the innate, good of the product being channelled to the market

Delight customers with a high-quality product to cater to the needs better than those offered by competitors