Review of Chapters 1 through 7 Flashcards

1
Q

Measures the project based on its financial performance. The formula is EV/AC

A

Cost performance index (CPI)

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2
Q

This plan defines what quality means for the project, how the project will achieve quality, and how the project will map to organizational procedures pertaining to quality.

A

Quality management plan

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3
Q

A benefit comparison model to determine a future value of money. The formula to calculate future value is FV = PV(1 + I)n, where PV is present value, I is the given interest rate, and n is the number of periods.

A

Future value

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4
Q

The management and selection of projects that support an organization’s vision and mission. It is the balance of project priority, risk, reward, and return on investment. This is a senior management process.

A

Project portfolio management

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5
Q

Defines the product or service that will come about as a result of completing the project. It defines the features and functions that characterize the product.

A

Product Scope

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6
Q

An estimating technique for each activity that requires optimistic, most likely, and pessimistic estimates to be created. Based on these three estimates, an average can be created to predict how long the activity should take.

A

Three-point estimate

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7
Q

A WBS companion document that defines all of the characteristics of each element within the WBS.

A

WBS dictionary

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8
Q

The scope verification and completeness auditing of project or phase deliverables to ensure that they are in alignment with the project plan.

A

Configuration verification and auditing

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9
Q

The organization of the product materials, details, and prior product documentation.

A

Configuration status accounting

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10
Q

A numbering system for each item in the WBS. The PMBOK is a good example of a this, as each chapter and its subheadings follow a logical numbering scheme. For example, PMBOK 5.3.3.2 identifies an exact paragraph in the PMBOK.

A

Code of accounts

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11
Q

This system communicates the process for controlling changes to the project deliverables. This system works with the configuration management system and seeks to control and document proposals to change the project’s product.

A

Change control system (CCS)

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12
Q

The tone, structure, and formality of the message being sent should be in alignment with the audience and the content of the message.

A

style

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13
Q

A project selection method to determine the likelihood of success. These models include linear programming, nonlinear programming, dynamic programming, integer programming, and multiobjective programming.

A

Mathematical model

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14
Q

Knowledge that can be quickly and easily expressed through conversations, documentation, figures, or numbers, is easily communicated.

A

Explicit knowledge

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15
Q

Defines three areas of PDUs for PMI certified professionals to maintain their certification. Includes technical project management, leadership, and strategic and business management.

A

PMI Talent Triangle

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16
Q

A diagram that visualizes the flow of the project activities and their relationships to other project activities.

A

Project network diagram

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17
Q

These models use a common set of values for all of the projects up for selection. For example, values can be profitability, complexity, customer demand, and so on.

A

Scoring models

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18
Q

Conditions that affect how the project manager may manage the project. Come from within the project, such as policy, or they be external to the organization, such as law or regulation.

A

Enterprise environmental factors

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19
Q

This is a table that maps the requirements throughout the project all the way to their completion.

A

Requirements traceability matrix (RTM)

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20
Q

This document authorizes the project. It defines the initial requirements of the project stakeholders. It is endorsed by an entity outside of the project boundaries.

A

Project charter

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21
Q

These include the application of accounting, procurement, sales and marketing, contracting, manufacturing, logistics, strategic planning, human resource management, standards and regulations, and information technology.

A

General management skills

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22
Q

This is the total time an activity can be delayed without delaying project completion.

A

Total float

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23
Q

Calendars that identify when project resources are available for the project work.

A

Resource calendars

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24
Q

This clearly states what is included with the project and what’s excluded from the project. This helps to eliminate assumptions between the project management team and the project customer.

A

Project boundaries

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25
Q

Project Integration Management - Monitoring and Controlling

A

Monitor and Control Project WorkPerform Integrated Change Control

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26
Q

A person who has proven project management experience and has qualified for and then passed the Exam.

A

Project Management Professional (PMP)

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27
Q

Describe the culture and the styles of an organization. Work ethics, hours, view of authority, and shared values, can affect how the project is managed.

A

Cultural norms

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28
Q

A benefit comparison model to determine the present value of a future amount of money. The formula to calculate present value is PV = FV ÷ (1 + I)n, where FV is future value, I is the given interest rate, and n is the number of periods.

A

Present value

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29
Q

This is the work scheduled and the budget authorized to accomplish that work. It is the percentage of the BAC that reflects where the project should be at this point in time.

A

Planned value (PV)

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30
Q

4.2 Develop Project Management Plan - Outputs

A

Project Management Plan

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31
Q

This is the planned start and finish of the project. The comparison of what was planned and what was experienced is the schedule variance.

A

Schedule baseline

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32
Q

A cost-estimating approach that uses a database, typically software-driven, to create the cost estimate for a project.

A

Commercial database

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33
Q

An event that will likely happen within the project, but when it will happen and to what degree is unknown. These events, such as delays, are usually risk-related.

A

Known unknown

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34
Q

This defines all of the work, and only the required work, to complete the project objectives.

A

Project scope

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35
Q

A schedule compression method that changes the relationship of activities. With this, activities that would normally be done in sequence are allowed to be done in parallel or with some overlap. This can be accomplished by changing the relation of activities from FS to SS or even FF or by adding lead time to downstream activities. However, this does add risk to the project.

A

Fast tracking

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36
Q

Utilizes positional power to maintain, administrate, control, and focus on getting things done without challenging the status quo of the project and organization.

A

management

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37
Q

The leader is motivating, has high-energy, and inspires the team through strong convictions about what’s possible and what the team can achieve. Positive thinking and a can-do mentality are characteristics of this.

A

charismatic leadership

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38
Q

The smallest item in the work breakdown structure.

A

Work package

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39
Q

A planning heuristic for creating the WBS. This rule states that the work package in a WBS must take no more than 80 hours of labor to create and no fewer than 8 hours of labor to create.

A

8/80 Rule

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40
Q

This list details the project milestones and their attributes. It is used for several areas of project planning, but also helps determine how quickly the project may be achieving its objectives.

A

Milestone list

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41
Q

The project manager aims to gain favor with the project team and stakeholders through flattery.

A

ingratiating power

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42
Q

Project Integration Management - Initiating

A

Develop Project Charter

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43
Q

A contingency allowance to account for overruns in costs. Contingency allowances are used at the project manager’s discretion and with management’s approval to counteract cost overruns for scheduled activities and risk events.

A

Contingency reserve

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44
Q

A product, service, or result created by a project. Projects can have multiple.

A

Deliverable

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45
Q

A quantifiable return on investment. The return can be tangible, such as equipment, money, or market share. The return can also be intangible, such as brand recognition, trademarks, and reputation.

A

Business value

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46
Q

The actual amount of monies the project has spent to date.

A

Actual cost (AC)

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47
Q

A prepopulated WBS for repetitive projects. Previous projects’ WBSs are often used as templates for current similar projects.

A

WBS template

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48
Q

The imminent work is planned in detail, while the work in the future is planned at a high level. This is a form of progressive elaboration.

A

Rolling wave planning

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49
Q

A representation of a project network diagram that is often used for outsourced portions of projects, repetitive work within a project, or a subproject. Also called a fragnet.

A

Subnet

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50
Q

The individual has power and control of the data gathering and distribution of information.

A

informational power

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51
Q

Costs that change based on the conditions applied in the project (the number of meeting participants, the supply of and demand for materials, and so on).

A

Variable costs

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52
Q

Involves aligning, motivating, and inspiring the project team members to do the right thing, build trust, think creatively, and to challenge the status quo.

A

leadership

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53
Q

This is a combination of three project documents: the project scope statement, the work breakdown structure, and the WBS dictionary. The creation of the project deliverable will be measured against the scope baseline to show any variances from what was expected and what the project team has created.

A

Scope baseline

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54
Q

A forecasting formula that predicts how much of a variance the project will likely have based on current conditions within the project. The formula is BAC – EAC.

A

Variance at completion (VAC)

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55
Q

The project manager can reward the project team.

A

reward power

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56
Q

Positive time that moves two or more activities further apart.

A

Lag Time

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57
Q

The project customer may have specific dates when phases of the project should be completed. These milestones are often treated as project constraints.

A

Schedule milestones

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58
Q

A schedule compression approach that adds more resources to activities on the critical path to complete the project earlier. When doing this in a project, costs are added because the associated labor and sometimes resources (such as faster equipment) cause costs to increase.

A

Crashing

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59
Q

Created and maintained by the project sponsor and shows the financial validity of why a project is chartered and launched within the organization. Typically, this is created before the launch of the project and may be used as a go/no-go decision point.

A

Project business case

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60
Q

The earliest a project activity can finish. Used in the forward pass procedure to discover the critical path and the project float.

A

Early finish

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61
Q

This plan is an input to the control scope process. It defines how changes to the features and functions of the project deliverable, the product scope, may enter the project.

A

Configuration management plan

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62
Q

Costs that are representative of more than one project (for example, utilities for the performing organization, access to a training room, project management software license, and so on).

A

Indirect costs

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63
Q

The role of leading the project team and managing the project resources to effectively achieve the objectives of the project.

A

project manager

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64
Q

Project Integration Management - Closing

A

Close Project or Phase

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65
Q

A central office that oversees all projects within an organization or within a functional department. Supports the project manager through software, training, templates, policies, communication, dispute resolution, and other services.

A

Project management office (PMO)

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66
Q

Also known as the Iron Triangle. This theory posits that time, cost, and scope are three constraints that every project has.

A

Triple Constraints of Project Management

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67
Q

A scope definition process of finding alternative solutions for the project customer while considering the customer’s satisfaction, the cost of the solution, and how the customer may use the product in operations.

A

Alternatives generation

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68
Q

The project manager has power because of certain situations in the organization

A

situational power

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69
Q

This project management subsidiary plan controls how the scope will be defined, how the project scope statement will be created, how the WBS will be created, how scope validation will proceed, and how the project scope will be controlled throughout the project.

A

Project scope management plan

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70
Q

Negative time that allows two or more activities to overlap where ordinarily these activities would be sequential

A

Lead Time

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71
Q

The leader emphasizes the goals of the project and rewards and disincentives for the project team. This is sometimes called management by exception as it’s the exception that is reward or punished.

A

transactional leadership

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72
Q

The location and culture of the environment where the project work will reside. Includes the social, economic, and environmental variables the project must work with or around.

A

Project environment

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73
Q

A scope definition technique that breaks down a product into a hierarchical structure, much like a WBS breaks down a project scope.

A

Product breakdown

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74
Q

The project manager refuses to act, get involved, or make decisions.

A

avoiding power

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75
Q

A requirements collection method used to elicit requirements from stakeholders in a one-on-one conversation.

A

Interviews

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76
Q

A triangle with the characteristics of time, cost, and scope. Time, cost, and scope each constitute one side of the triangle; if any side of the Iron Triangle is not in balance with the other sides, the project will suffer. The Iron Triangle of Project Management is also known as the Triple Constraints of Project Management, as all projects are constrained by time, cost, and scope.

A

Iron Triangle of Project Management

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77
Q

This subsidiary plan defines how changes will be allowed and managed within the project.

A

Change management plan

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78
Q

The leader puts others first and focuses on the needs of the people he serves. These leaders provide opportunity for growth, education, autonomy within the project, and the well-being of others. The primary focus is service to others.

A

servant leadership

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79
Q

This rough estimate is used during the initiating processes and in top-down estimates. The range of variance for the estimate can be from –25 percent to +75 percent.

A

Rough order of magnitude

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80
Q

An approach using a parametric model to extrapolate what costs will be needed for a project (for example, cost per hour and cost per unit). It can include variables and points based on conditions.

A

Parametric estimating

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81
Q

The project manager can punish the project team.

A

punitive or coercive power

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82
Q

These dependencies are the natural order of activities. For example, you can’t begin building your house until your foundation is in place. These relationships are called hard logic

A

Mandatory dependencies

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83
Q

This is a statistical approach to predicting what future values may be, based on historical values. This creates quantitative predictions based on variables within one value to predict variables in another. This form of estimating relies solely on pure statistical math to reveal relationships between variables and to predict future values.

A

Regression analysis

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84
Q

Raw data, observations, and measurements about project components. Gathered and stored in the project management information system.

A

Work performance data

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85
Q

A moderator-led requirements collection method to elicit requirements from stakeholders.

A

Focus groups

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86
Q

Describes the rules, policies, and procedures that people within an organization abide by. Addresses the organization, but also address portfolios, programs, and projects. Regarding portfolios, programs, and projects, this addresses alignment with organizational vision, risk management, performance factors, and communication.

A

Governance framework

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87
Q

Project Integration Management - Planning

A

Develop Project Management Plan

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88
Q

4.1 Develop Project Charter - Inputs

A
  • Business Documents
  • Agreements
  • Enterprise Environmental Factors
  • Organizations Process Assets
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89
Q

Organizational knowledge repositories are the databases, files, and historical information that you can use to help better plan and manage your projects. This is an organizational process asset that is created internally to your organization through the ongoing work of operations and other projects.

A

Organizational Knowledge Repositories

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90
Q

The documented approach of how a project will be planned, executed, monitored and controlled, and then closed. This document is a collection of subsidiary management plans and related documents.

A

Project management plan

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91
Q

A predetermined range of acceptable variances, such as +/–10 percent off schedule. Should the variance exceed the threshold, then project control processes and corrected actions will be enacted.

A

Control threshold

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92
Q

An organization where organizational resources are pooled into one project team, but the functional managers and the project managers share the project power.

A

Balanced matrix structure

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93
Q

These dependencies are the preferred order of activities. Project managers should use these relationships at their discretion and should document the logic behind the decision. These allow activities to happen in a preferred order because of best practices, conditions unique to the project work, or external events. Also known as preferential or soft logic.

A

Discretionary dependencies

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94
Q

A WBS entry that considers the time, cost, and scope measurements for that deliverable within the WBS. The estimated performance is compared against the actual performance to measure overall performance for the deliverables within this. The specifics of this are documented in this plan.

A

Control account

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95
Q

This is the total time the project can be delayed without passing the customer-expected completion date.

A

Project float

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96
Q

The project manager has a warm personality that others like.

A

personal or charismatic power

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97
Q

Documents the quality objectives for the project, including the metrics for stakeholder acceptance of the project deliverable.

A

Quality baseline

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98
Q

Based on the audience and the message being sent, the media should be in alignment with the message.

A

media selection

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99
Q

This approach maps ideas to show the relationship among requirements and the differences between requirements. The map can be reviewed to identify new solutions or to rank the identified requirements.

A

Mind mapping

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100
Q

This plan defines who will get what information, how they will receive it, and in what modality the communication will take place.

A

Communications management plan

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101
Q

The primary output of breaking down the WBS work packages.

A

Activity list

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102
Q

Costs that remain constant throughout the life of the project (the cost of a piece of rented equipment for the project, the cost of a consultant brought on to the project, and so on).

A

Fixed costs

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103
Q

Describe organizations that have duplication of efforts within the organization, but not within each department or division of the organization. Project manager has little authority in this structure and the functional manager controls the project budget.

A

Multidivisional structure

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104
Q

A previous project that can be adapted for the current project and forms that are pre-populated with organizational-specific information

A

Template

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105
Q

The smallest item in the WBS.

A

Work package

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106
Q

The latest a project activity can finish. Used in the backward pass procedure to discover the critical path and the project float.

A

Late Finish

107
Q

An organization where organizational resources are pooled into one project team, but the functional managers have more project power than the project manager.

A

Weak matrix structure

108
Q

The areas of expertise, industry, or function where a project is centered. Examples include architecture, IT, health care, and manufacturing.

A

Application areas

109
Q

A business unit that centralizes the operations and procedures of all projects within the organization. The PMO can be supportive, controlling, or directive.

A

Project management office (PMO)

110
Q

An organization that is divided into functions, and each employee has one clear functional manager. Each department acts independently of the other departments. A project manager in this structure has little to no power and may be called a project coordinator.

A

Functional structure

111
Q

The consideration of the local and international laws, languages, communication challenges, time zone differences, and other non-collocated issues that affect a project’s ability to progress.

A

International and political environment

112
Q

An approach that assumes the cost per unit decreases the more units workers complete, because workers learn as they complete the required work.

A

Learning curve

113
Q

Knowledge that’s more difficult to express because it’s personal beliefs, values, knowledge gain from experience, and “know-how” when doing a task.

A

tacit knowledge

114
Q

Calendars that identify when the project work will occur.

A

Project calendars

115
Q

This plan details the project procedures for entertaining change requests: how change requests are managed, documented, approved, or declined.

A

Change management plan

116
Q

Many vendors can provide what your project needs to purchase, but you prefer to work with a specific vendor.

A

Single source

117
Q

This is the total time a single activity can be delayed without affecting the early start of its immediately following successor activities.

A

Free float

118
Q

A smaller project managed within a larger, parent project. Often contracted work whose deliverable allows the larger project to progress.

A

Subprojects

119
Q

An organization where organizational resources are pooled into one project team, but the functional managers have less project power than the project manager.

A

Strong matrix structure

120
Q

A collection of related projects working in unison toward a common deliverable.

A

Program

121
Q

The identification of more than one solution. Consider roles, materials, tools, and approaches to the project work.

A

Alternative analysis

122
Q

The processed and analyzed data that will help the project manager make project decisions.

A

Work performance information

123
Q

The path in the project network diagram that cannot be delayed, otherwise the project completion date will be late. There can be more than one. Activities in the this have no float.

A

Critical path

124
Q

Begins with problem definition. Problem definition is the ability to discern between the cause and effect of the problem. Root-cause analysis looks beyond the immediate symptoms to the cause of the symptoms—which then affords opportunities for solutions.

A

active problem solving

125
Q

This estimate is also somewhat broad and is used early in the planning processes and also in top-down estimates. The range of variance for the estimate can be from –10 percent to +25 percent.

A

Budget estimate

126
Q

Defines how a project affects people and how those people may affect the project. Includes the economic, educational, ethical, religious, demographic, and ethnic composition of the people affected by the project.

A

Cultural and social environment

127
Q

An earned value management formula that predicts how much funding the project will require to be completed. Three variations of this formula are based on conditions the project may be experiencing.

A

Estimate to complete (ETC)

128
Q

This is the study of the functions within a system, project, or, what’s more likely in the project scope statement, the product the project will be creating. This studies the goals of the product, how the product will be used, and the expectations the customer has of the product once it leaves the project and moves into operations. This may also consider the cost of the product in operations, which is known as life-cycle costing.

A

Functional analysis

129
Q

A scope definition approach that studies and analyzes a system, its components, and the relationship of the components within the system.

A

Systems analysis

130
Q

The project manager is respected or admired because of the team’s past experiences with the project manager. This is about the project manager’s credibility in the organization.

A

referent power

131
Q

The project manager can make the team and stakeholders feel guilty to gain compliance in the project.

A

guilt-based power

132
Q

Include organizational processes, policies, procedures, and items from a corporate knowledge Grouped into two categories to consider: processes, policies and procedures, and organizational knowledge bases.

A

Organizational process assets

133
Q

The observer interacts with the worker to ask questions and understand each step of the work being completed. In some instances, the observer could serve as an assistant in doing the work.

A

Active observation

134
Q

A network diagram that shows activities in nodes and the relationship between each activity. Predecessors come before the current activity, and successors come after the current activity

A

Precedence diagramming method

135
Q

When stakeholders create a large number of ideas, you can use this to cluster similar ideas together for further analysis.

A

Affinity diagrams

136
Q

The leader inspires and motivates the project team to achieve the project goals. These leaders aim to empower the project team to act, be innovative in the project work, and accomplish through ambition.

A

transformational leadership

137
Q

These forecasting formulas predict the likely completed costs of the project based on current scenarios within the project.

A

Estimate at completion (EAC)

138
Q

The PMI publication that defines widely accepted project management practices. The CAPM and the PMP exam are based on this book.

A

A Guide to the Project Management Body of Knowledge (PMBOK Guide)

139
Q

These diagrams show the relationship between elements of an environment. For example, this would illustrate the networks, servers, workstations, and people that interact with the elements of the environment.

A

Context diagram

140
Q

A group-decision method where the largest part of the group makes the decision when it’s less than 50 percent of the total. (Consider three or four factions within the stakeholders.)

A

Plurality

141
Q

Costs are parallel to each WBS work package. The costs of each work package are aggregated to their corresponding control accounts. Each control account then is aggregated to the sum of the project costs.

A

Cost aggregation

142
Q

A percentage of the project duration to combat Parkinson’s Law. When project activities become late, their lateness is subtracted from this

A

Management Reserve

143
Q

4.2 Develop Project Management Plan - Inputs

A
  • Project Charter
  • Outputs from other processes
  • Enterprise Environmental Factors
  • Organizational process assets
144
Q

The project manager has deep skills and experience in a discipline (for example, years of working in IT helps an IT project manager better manage IT projects).

A

expert power

145
Q

An estimating approach that starts from zero, accounts for each component of the WBS, and arrives at a sum for the project. It is completed with the project team and can be one of the most time-consuming and most reliable methods to predict project costs.

A

Bottom-up estimating

146
Q

A person who has slightly less project management experience than a PMP

A

Certified Associate in Project Management (CAPM)

147
Q

Status of the deliverables: the work that’s been started, finished, or has yet to begin.

A

Work performance information

148
Q

Logic that describes activities that must happen in a particular order. For example, the dirt must be excavated before the foundation can be built. The foundation must be in place before the framing can begin. Also known as a mandatory dependency.

A

Hard logic

149
Q

The monies spent to recover from not adhering to the expected level of quality. Examples may include rework, defect repair, loss of life or limb because safety precautions were not taken, loss of sales, and loss of customers. This is also known as the cost of nonconformance to quality.

A

Cost of poor quality

150
Q

All changes that enter into a project are recorded in this. The characteristics of the change, such as the time, cost, risk, and scope details, are also recorded.

A

Change log

151
Q

This approach encourages participants to generate as many ideas as possible about the project requirements. No idea is judged or dismissed during this session.

A

Brainstorming

152
Q

The cost management plan dictates how cost variances will be managed.

A

Cost management plan

153
Q

These are significant points or events in the project’s progress that represent accomplishment in the project. Projects usually create these as the result of completing phases within the project.

A

Milestone

154
Q

This is an example of a benefits comparison model. It examines the benefit-to-cost ratio.

A

Benefit/cost ratio (BCR) models

155
Q

This documentation of what the stakeholders expected in the project defines all of the requirements that must be present for the work to be accepted by the stakeholders.

A

Requirements documentation

156
Q

The physical structure and surroundings that affect a project’s work.

A

Physical environment

157
Q

A collection of related processes in project management. There are five process groups and 49 project management processes. The five are Initiating, Planning, Executing, Monitoring and Controlling, and Closing.

A

Process groups

158
Q

The project manager’s power is because of the position she has as the project manager. This is also known as formal, authoritative, and legitimate power.

A

positional power

159
Q

This includes the labeling of the components, how changes are made to the product, and the accountability of the changes.

A

Configuration identification

160
Q

The difference of the earned value amount and the cumulative actual costs of the project. The formula is EV – AC.

A

Cost variance (CV)

161
Q

A group decision method where everyone must be in agreement

A

Unanimity

162
Q

These are committees that ask every conceivable negative question about the proposed project. Their goals are to expose the project’s strengths and weaknesses, and to kill the project if it’s deemed unworthy for the organization to commit to. Also known as project steering committees or project selection committees.

A

Murder boards

163
Q

This is the physical work completed to date and the authorized budget for that work. It is the percentage of the BAC that represents the actual work completed in the project.

A

Earned value (EV)

164
Q

Project Integration Management - Executing

A
  • Direct and Manage Project Work
  • Manage Project Knowledge
165
Q

This project scope statement component works with the project requirements, but focuses specifically on the product and what the conditions and processes are for formal acceptance of the product.

A

Product acceptance criteria

166
Q

A mathematical model to examine the relationship among project variables, like cost, time, labor, and other project metrics.

A

Regression analysis

167
Q

Meetings are forms of communication. How the meeting is led, managed, and controlled all influence the message being delivered. Agendas, minutes, and order are mandatory for effective communications within a meeting.

A

meeting management

168
Q

An estimate to predict how long it will take a project to pay back an organization for the project’s investment of capital.

A

Payback period

169
Q

As the name implies, these are dependencies outside of the project’s control. Examples include the delivery of equipment from a vendor, the deliverable of another project, or the decision of a committee, lawsuit, or expected new law.

A

External dependencies

170
Q

The project manager can restrict choices to get the project team to perform and do the project work.

A

pressure-based power

171
Q

4.1 Develop Project Charter - Outputs

A

Project CharterAssumption Log

172
Q

Monies that have already been invested in a project.

A

Sunk costs

173
Q

Cost reserves are for unknown unknowns within a project. The management reserve is not part of the project cost baseline, but is included as part of the project budget.

A

Reserve analysis

174
Q

This subsidiary plan defines how changes to the features and functions of the project deliverables will be monitored and controlled within the project.

A

Configuration management plan

175
Q

An approach that relies on historical information to predict the cost of the current project. It is also known as top-down estimating and is the least reliable of all the cost-estimating approaches

A

Analogous estimating

176
Q

An organization that creates a blend of the functional, matrix, and project-oriented structures.

A

Hybrid structure

177
Q

A scope definition process where the project management team interviews the stakeholders and categorizes, prioritizes, and documents what the project customer wants and needs. The analysis is to determine, quantify, and prioritize the interests of the stakeholders. This demands quantification of stakeholder objectives; goals such as “good,” “satisfaction,” and “speedy” aren’t quantifiable.

A

Stakeholder analysis

178
Q

Defines how the project schedule will be created and managed

A

Schedule management plan

179
Q

An assumption is something that is believed to be true or false, but it has not yet been proven to be true or false. Assumptions that prove wrong can become risks for the project. All identified project assumptions are recorded in this for testing and analysis, and the outcomes are recorded.

A

Assumption log

180
Q

The leader takes a “hands-off” approach to the project. This means the project team makes decisions, takes initiative in the actions, and creates goals. While this approach can provide autonomy, it can make the leader appear absent when it comes to project decisions.

A

laissez-faire leadership

181
Q

Describes a loosely organized business or organization. There likely aren’t big formal departments and people work alongside one another regardless of roles and titles. The project manager likely has little control over the project resources and may not be called a project manager.

A

Organic or simple

182
Q

A WBS entry located below a control account and above the work packages. This signifies that there is more planning that needs to be completed for this specific deliverable.

A

Planning package

183
Q

A subsidiary plan in the project management plan. It defines how the project schedule will be created, estimated, controlled, and managed.

A

Schedule management plan

184
Q

A system can create things by working with multiple components that the individual components could not create if they worked alone. The structure of the organization and the governance framework creates constraints that affect how the project manager makes decisions within the project. The organizational system directly affects how the project manager utilizes their power, influence, leadership, and even political capital, to get things done in the environment.

A

Organizational System

185
Q

A group decision method where more than 50 percent of the group must be in agreement.

A

Majority

186
Q

A formula to forecast the likelihood of a project to achieve its goals based on what’s happening in the project right now. There are two different flavors for the TCPI, depending on what you want to accomplish. If you want to see if your project can meet the budget at completion, you’ll use this formula: TCPI = (BAC – EV)/(BAC – AC). If you want to see if your project can meet the newly created estimate at completion, you’ll use this version of the formula: TCPI = (BAC – EV)/(EAC – AC).

A

To-Complete Performance Index

187
Q

4.1 Develop Project Charter - Tools and Techniques

A
  • Expert Judgement
  • Data Gathering
  • Interpersonal and Team Skills
  • Meetings
188
Q

A theory that states: “Work expands so as to fill the time available for its completion.” It is considered with time estimating, because bloated or padded activity estimates will fill the amount of time allotted to the activity.

A

Parkinson’s Law

189
Q

The difference between the earned value and the planned value. The formulas is EV – PV.

A

Schedule variance (SV)

190
Q

In formal presentations, the presenter’s oral and body language, visual aids, and handouts all influence the message being delivered.

A

presentation

191
Q

This system defines how stakeholders are allowed to submit change requests, the conditions for approving a change request, and how approved change requests are validated in the project scope. It also documents the characteristics and functions of the project’s products and any changes to a product’s characteristics.

A

Configuration management system

192
Q

The leader is a hybrid of transactional, transformational, and charismatic leaders. The _____ wants the team to act, is excited and inspired about the project work, yet still holds the team accountable for their results.

A

interactional leadership

193
Q

An activity relationship type that requires the current activity to start before its successor can start.

A

Start-to-start

194
Q

The earliest a project activity can begin. Used in the forward pass procedure to discover the critical path and the project float.

A

Early start

195
Q

The activities don’t necessarily have to happen in a specific order. For example, you could install the light fixtures first, then the carpet, and then paint the room. The project manager could use soft logic to change the order of the activities if so desired.

A

Soft logic

196
Q

An organization of project management professionals from around the world, supporting and promoting the careers, values, and concerns of project managers.

A

Project Management Institute (PMI)

197
Q

An activity relationship that requires an activity to start so that its successor can finish. This is the most unusual of all the activity relationship types.

A

Start-to-finish

198
Q

The latest a project activity can begin. Used in the backward pass procedure to discover the critical path and the project float.

A

Late Start

199
Q

The process of gathering project details. This process uses deductive reasoning, logic, and a series of information-gathering techniques to identify details about a project, product, or solution.

A

Progressive elaboration

200
Q

Evaluates the monies returned on a project for each period the project lasts.

A

Net present value

201
Q

The monies spent to attain the expected level of quality within a project. Examples include training, testing, and safety precautions.

A

Cost of quality

202
Q

Issues are points of contention where some question of the project’s direction needs to be resolved. All identified issues are documented in the issue log, along with an issue owner and a deadline to resolve the issue. The outcome of the issue is also recorded.

A

Issue log

203
Q

A method to flatten the schedule when resources are overallocated. This can be applied using different methods to accomplish different goals. One of the most common methods is to ensure that workers are not overextended on activities

A

Resource-leveling heuristic

204
Q

This final process group of the project management life cycle is responsible for closing the project phase or project. This is where project documentation is archived and project contracts are also closed.

A

Closure processes

205
Q

This subsidiary plan defines the risk responses that are to be used in the project for both positive and negative risks

A

Risk response plan

206
Q

A quantitatively based duration estimate that uses mathematical formulas to predict how long an activity will take based on the quantities of work to be completed.

A

Parametric estimate

207
Q

These are the demands set by the customer, regulations, or the performing organization that must exist for the project deliverables to be acceptable. These are often prioritized in a number of ways, from “must have” to “should have” to “would like to have.”

A

Project requirements

208
Q

A representation of a project network diagram that is often used for outsourced portions of a project, repetitive work within a project, or a subproject. Also called a subnet.

A

Fragnet

209
Q

This is a narrative description of what the project is creating as a deliverable for the project customer.

A

Product scope description

210
Q

As with brainstorming, participants are encouraged to generate as many ideas as possible, but the suggested ideas are ranked by a voting process.

A

Nominal group technique

211
Q

This is a centralized database consisting of the outcome of all the other risk management processes, such as the outcome of risk identification, qualitative analysis, and quantitative analysis.

A

Risk register

212
Q

A project simulation approach named after the world-famous gambling district in Monaco. This predicts how scenarios may work out, given any number of variables. The process doesn’t actually churn out a specific answer, but a range of possible answers. When this analysis is applied to a schedule, it can examine, for example, the optimistic completion date, the pessimistic completion date, and the most likely completion date for each activity in the project and then predict a mean for the project schedule.

A

Monte Carlo analysis

213
Q

A temporary endeavor to create a unique product, service, or result. The end result of a project is also called a deliverable.

A

Project

214
Q

This estimate type is one of the most accurate. It’s used late in the planning processes and is associated with bottom-up estimating. You need the WBS in order to create the definitive estimate. The range of variance for the estimate can be from –5 percent to +10 percent.

A

Definitive estimate

215
Q

Communication requires a sender and a receiver. Within this model may be multiple avenues to complete the flow of communication, but barriers to effective communication may be present as well.

A

sender-receiver models

216
Q

The phases that make up the project. Unique to the type of work being performed and are not universal to all projects.

A

Project life cycle

217
Q

Earned after the PMP to maintain the PMP certification. PMPs are required to earn 60 per three-year certification cycle. Of the 60, a minimum of 35 hours must come from educational opportunities.

A

Professional Development Units (PDUs)

218
Q

This plan details how the project costs will be planned for, estimated, budgeted, and then monitored and controlled.

A

Cost management plan

219
Q

An organization that assigns a project team to one project for the duration of the project life cycle. The project manager has high-to-almost-complete project power.

A

Project-oriented structure

220
Q

The difference between what was expected and what was experienced.

A

Variance

221
Q

Most projects have a determined budget in relation to the project scope. There may be a qualifier on this budget, such as plus or minus 10 percent based on the type of cost estimate created.

A

Funding limit

222
Q

A time-lapse exposure of when the project monies are to be spent in relation to cumulative values of the work completed in the project.

A

Cost baseline

223
Q

The formatted communication of work performance information. Communicate what’s happening in the project through status reports, memos, dashboards, or other modalities.

A

Work performance reports

224
Q

An update to the work breakdown structure.

A

Refinement

225
Q

An activity relationship type that requires the current activity to be finished before its successor can finish.

A

Finish-to-finish

226
Q

Measures the project based on its schedule performance. The formula is EV/PV.

A

Schedule performance index (SPI)

227
Q

This is anything that limits the project manager’s options. Consider a predetermined budget, deadline, resources, or materials the project manager must use within the project—these are all examples of these

A

Project constraints

228
Q

This subsidiary plan defines how changes to the project requirements will be permitted, how requirements will be tracked, and how changes to the requirements will be approved.

A

Requirements management plan

229
Q

Only one vendor can provide what your project needs to purchase. Examples include a specific consultant, specialized service, or unique type of material.

A

Sole source

230
Q

Risk is an uncertain event or condition that may affect the project outcome. This defines how the project will manage risk.

A

Risk management plan

231
Q

The total cost of the opportunity that is refused to realize an opposing opportunity

A

Opportunity cost

232
Q

A market condition where the market is so tight that the actions of one vendor affect the actions of all the others.

A

Oligopoly

233
Q

The cost aggregation achieved by assigning specific dollar amounts for each of the scheduled activities or, more likely, for each of the work packages in the WBS. Cost budgeting applies the cost estimates over time.

A

Cost budgeting

234
Q

This approach to project scope statement creation attempts to find the correct level of quality in relation to a reasonable budget for the project deliverable while still achieving an acceptable level of performance of the product.

A

Value engineering

235
Q

Costs are attributed directly to the project work and cannot be shared among projects (for example, airfare, hotels, long-distance phone charges, and so on).

A

Direct costs

236
Q

This is a hierarchical breakdown of the project resources by category and resource type. For example, you could have a category of equipment, a category of human resources, and a category of materials. Within each category, you could identify the types of equipment your project will use, the types of human resources, and the types of materials.

A

Resource breakdown structure (RBS)

237
Q

A deliverables-oriented breakdown of the project scope

A

Work breakdown structure (WBS)

238
Q

4.2 Develop Project Management Plan - Tools & Technitques

A
  • Expert Judgement
  • Data Gathering
  • Interpersonal and Team Skills
  • Meetings
239
Q

As with value engineering, this approach examines the functions of the project’s product in relation to the cost of the features and functions. This is where, to some extent, the grade of the product is in relationship to the cost of the product.

A

Value analysis

240
Q

An organization’s approach to managing cash flow against the project deliverables based on a schedule, milestone accomplishment, or data constraints

A

Funding limit reconciliation

241
Q

This project scope statement creation process studies how a system should work, designs and creates a system model, and then enacts the working system based on the project’s goals and the customer’s expectations. This aims to balance the time and cost of the project in relation to the scope of the project.

A

Systems engineering

242
Q

Undocumented, unapproved changes to the project scope.

A

Scope creep

243
Q

A process to consider and control the impact of a proposed change on the project’s knowledge areas.

A

Integrated change control

244
Q

This is the aggregated costs of all of the work packages within the work breakdown structure (WBS).

A

Cost baseline

245
Q

A document created and maintained by the project sponsor and the project manager. Defines what benefits the project will create, when the benefits will be realized, and how the benefits will be measured.

A

Project benefits management plan

246
Q

Internal relationships to the project or the organization. For example, the project team must create the software as part of the project’s deliverable before the software can be tested for quality control.

A

Internal dependencies

247
Q

Uses a network structure to communicate and interact with other groups and departments. A point of contact exists for each department and these department point of contact receive and send all messages for the department.

A

Virtual organization

248
Q

Controls how the project will acquire goods and services.

A

Procurement management plan

249
Q

The ability to interact, lead, motivate, and manage people.

A

Interpersonal skills

250
Q

A somewhat unreliable estimating approach that relies on historical information to predict what current activity durations should be. This estimating is more reliable, however, than team member recollections. This estimating is also known as top-down estimating and is a form of expert judgment.

A

Analogous estimating

251
Q

These are the measurable goals that determine a project’s acceptability to the project customer and the overall success of the project. These often include the cost, schedule, technical requirements, and quality demands.

A

Project objectives

252
Q

A system that examines any changes associated with scope changes, the cost of materials, and the cost of any other resources, and the associated impact on the overall project cost.

A

Cost change control system

253
Q

Documented in the scope management plan, this system defines how changes to the project scope are managed and controlled.

A

Change control system (CCS)

254
Q

The formal inspection of the project deliverables, which leads to project acceptance.

A

Scope validation

255
Q

This is a factor in the planning process that is held to be true but not proven to be true.

A

Project Assumptions

256
Q

The formal verification of the contract completeness by the vendor and the performing organization.

A

Contract closure

257
Q

The observer records information about the work being completed without interrupting the process; sometimes called the invisible observer.

A

Passive observation

258
Q

The message receiver restates what’s been said to fully understand and confirm the message and it provides an opportunity for the sender to clarify the message if needed.

A

active listening

259
Q

The most accurate time-and-cost estimating approach a project manager can use. This estimating approach starts at “the bottom” of the project and considers every activity, its predecessor and successor activities, and the exact amount of resources needed to complete each activity.

A

Bottom-up estimating

260
Q

An activity relationship type that requires the current activity to be finished before its successor can start.

A

Finish-to-start

261
Q

A committee that evaluates the worthiness of a proposed change and either approves or rejects the proposed change.

A

Change control board (CCB)

262
Q

Defines how the project scope will be planned, managed, and controlled.

A

Project scope management plan

263
Q

The final variance, which is discovered only at the project’s completion. The formula is BAC – AC.

A

Project variance

264
Q

A decision method where only one individual makes the decision for the group.

A

Autocratic