Review 3 Flashcards
What entity provides accreditation to certificate-issuing entities and also accredits fire-related degree programs at the college
and university levels?
International Fire Service Accreditation Congress
On a live fire training evolution, each handline is required to flow a minimum of how many gallons per minute?
95 GPM (359.6 L/min)
A formal training program includes both skills practice and what else?
classroom time
Is there ever a time that a fire officer can immediately implement negative discipline?
Yes, where willful misconduct is shown.
VVhat city began the first organized instruction of fire officers in 1869?
New York City
VVhen providing training, fire officers act in another rote besides instructor. VVhatother role?
coach
What is the evaluation error called in which fire officers evaluate one subordinate against another instead of against the classified job standards?
contrast effect
What must the first arriving company-level fire officer provide the dispatch center upon arrival at an incident scene?
verbal picture of the scene
What type of evaluation error occurs when the fire officer rates the employee based upon race, religion, gender, age, or disability?
bias
What kind of evaluation error is it when fire fighters are evaluated based on officers’ personal ideals instead of the classified job standards?
frame of reference
Who determines a need for focused training?
an officer or the department
In the fire service, discipline divides into what two sides?
positive and negative
What is the first step of the four-step method of instruction?
preparation
What is it called when fire officers tend to rate their subordinates more harshly than warranted on annual evaluations?
severity
In the majority of cases, a…….before a demotion, suspension, or involuntary termination can be invoked.
predisciplinary hearing must be conducted
………. is a development relationship in which a more experienced person helps a less experienced person providing a deliberate learning environment through instructing, coaching, providing experiences, modeling, and advising,
Mentoring
When should fire fighters conduct self examinations during the evaluation period?
mid-year and six weeks prior to the end of the period
What can a lire officer do to maintain order in a fire station
Establish rules,
What is one format for documenting employee performance day to day?
T-account
What is the first step when developing a specific training program that is not already an existing program or lesson plan?
Assess the need.
What is one of the areas of a structured probationary program monthly fire fighter assessment?
progress in learning the district
How is positive discipline reinforced?
by recognizing improved performance and rewarding excellent performance
What is the evaluation error called in which fire fighters are evaluated only on their most recent behavior rather than on their performance throughout the preceding evaluation period?
recency
According to the Conscious Competence Learning Matrix developed by Dr. Thomas Gordon in the 19705, what is the highest level of competence a fire fighter may display?
Level 4
Is end-of-class testing written or practical?
It can be either.
After which type of incident, if any, should fire officers review events with their crews?
after all incidents
At what step in the annual evaluation process can the employee review and comment on the evaluation?
Step 2
What is progressive discipline?
moving from positive discipline to negative discipline
V\lho determines whether or not to award accreditation to a given agency?
a group of impartial experts
Evaluations are performed to ensure that each fire fighter knows the performance expected on the job and
where he or she stands relative to those expectations
Which disciplinary action represents an official negative supervisory action at the lowest level of the progressive discipline process?
formal written reprimand
What agency mandates early bloodbome pathogens training in the fire service?
OSHA
What is one typical goal a fire fighter might set to achieve during the coming evaluation period?
Complete a fire science class at community college.
What agency launched a Web-based system in 2005 to report near misses, with the goal of tracking incidents to avoid serious
injury or death, to identify trends, and to share the information with other fire fighters in a confidential and nonpunitive way?
IAFC
Most state fire service professional certification systems are based on
NFPA Standards
What can a fire officer use to assist with making standard decisions in a consistent manner?
Use a checklist
Should fire fighters concern themselves or be taught about local government operations and structure?
Yes, it adds to their sense of participation,
……..is a method of directing instructing, and training a person or group of people with the aim to achieve some goal or develop specific skills,
Coaching
What does the NBFSPQ do?
accredits fire service certification systems
The specific behavior to perform, the conditions in which it must be performed, and the performance measure are all part of what?
an objective statement
What type of evaluation error occurs when a fire officer may concentrate on only one aspect of the fire fighter’s performance, and apply that perception across the board to all aspects of the individual’s work performance?
halo and horn affect
How do annual evaluations interact, if at all, with a fire fighter’s formal work history?
They become a part of it in their entirety and permanently.
What trend was started when The National Fire Protection Association (NFPA. helped standardize fire fighter training by publishing the inaugural edition of NFPA 1001, Standard for Fire Fighter Professional Qualifications, in 1974?
consensus standards
OSHA requires that anyone who uses SCBA in work assignments must be trained in its use and
fit-tested in it
How widely, if at all, do new fire fighters differ in the knowledge and skills they bring to the job?
They vary widely, from a few hours of orientation to NFPA 1001 certification as a fire fighter.
If the fire fighter does not show any improvement after a formal written reprimand, what is the next step in the progressive
suspension
Leadership can be described as the art of getting someone to do something
in such a way that he or she wants to do it
What is one typical characteristic of fire fighters that officers can use as a stimulant in positive discipline?
competitiveness
……………is an effective strategy a fire officer can use for positive discipline.
Empowerment
How can fire officers know all they should in order to safely conduct live-fire training?
There is an NFPA standard which addresses that specifically
What is the goal of negative discipline?
performance improvement
A near-miss, fire-ground problem, or performance deficiency are all indicators of a need for
additional training
During the evaluation of a new fire fighter, who determines each individual’s skills, knowledge, aptitudes, strengths, and weaknesses?
fire officer
When, relative to the annual evaluation, should fire fighters who are not meeting expectations know there is a problem?
10 weeks before the evaluation is due
Training is defined as the process of achieving proficiency through instruction and _
hands-on practice
Should volunteer departments have some equivalent process to the formal annual evaluation of career departments?
Yes.
Psychomotor skills fall into one offour categories. \Mlat is one of them?
initial
What is the third step of the four-step method of instruction?
application
What is the first obligation in a may-day situation?
Maintain radio discipline so command can determine the may-day location and situation.
Which of the following is the minimum level of training to become a managing fire officer?
Fire Officer II
What is the strongest force that influences the performance and commitment of a volunteer fire fighter?
effective leadership
Normally, how long is an informal written reprimand active?
1 year
Should leadership style change from the time of size-up to the time of execution of the chosen plan?
Yes, democratic is appropriate for size-up, while autocratic is apt
once the operation is underway.
Unless there is a problem with an employee’s performance, scheduled evaluations should be used primarily as an oppo.rtunity to _
discuss future goals and objectives
……….is the process of imparting knowledge or skill through systematic instruction.
Education
Which of the following is the minimum level of training to become a supervisory fire officer?
Fire Officer 1
What is one situation in which strong autocratic leadership is essential?
executing orders to evacuate a building
The objective of presentation is to introduce the students to the subject matter, explain the importance ofthe topic, and
create interest in the presentation
Fire officers should avoid spending longer than ……… on anyone lecture or presentation, as adult learners tend tolet their attention drift after that.
15 to 20 minutes
Is there any relationship between the number of senses engaged in a lesson and the student’s retention of the material?
Yes, the more the better.
To require a fire fighter to perform with a rusty skill set in an emergency situation is considered to be _
dangerous
What is one of the two situations in which the autocratic leadership style is indicated?
when the fire company is involved in a high-riSk emergency scene
activity
The practice of having multiple companies that might respond together do pre-incident planning together in their response
area is viewed as
an excellent method of improving coordination between companies
When fire fighters receive substandard evaluations, the municipality sometimes requires over 120 days.
a work improvement plan
Whenstudents attempt to perform new tasks under instructor supervision, when is success
when they can perform the task safely without instructor input