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CAPM > Resources > Flashcards

Resources Flashcards

1
Q

During which time are team members’ commitments to the project strengthened?
A. Controlling
B. Execution
C. Planning
D. Monitoring

A

Planning

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2
Q

Which of the following is a tailoring consideration for Project Resource Management?
A. Physical location
B. Salary of resources
C. Resource calendar
D. Number of team members

A

Physical location

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3
Q

Which of the following project resource management process is best defines the process of tracking team member performance, providing feedback, resolving issues, and managing team changes to optimize project performance?
A. Control Resources
B. Acquire Resources
C. Develop Team
D. Manage Team

A

Manage Team

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4
Q

The major processes of Project Resource Management are:
A. Leadership management, team building, and negotiation
B. Plan resource management estimate activity, resources, acquire resources, develop team, manage team, and control resources
C. Plan Organizational structure, build project team, develop communications plan, and manage team conflicts.
D. Develop project staffing plan, recruit project team, administer personnel actions, and manage labor relations.

A

Plan resource management estimate activity, resources, acquire resources, develop team, manage team, and control resources

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5
Q

When tailoring processes for Project Resource Management, you should consider all of these EXCEPT:
A. Number of team members
B. Physical location
C. Life cycle approach
D. Diversity

A

Number of team members

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6
Q

The responsibility assignment matrix (RAM) is:
A. Developed at the activity level and used to closely link project roles and responsibility to project network activities
B. Used for development of the project Budget and network diagrams
C. Used to identify accountabilities and responsibilities in individual performance appraisals of project team members.
D. Illustrates the connections between work packages or activities and project team members. It ensures that there is only one person accountable for each

A

Illustrates the connections between work packages or activities and project team members. It ensures that there is only one person accountable for each

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7
Q

Which of the following contains information on threats and opportunities that may impact resource planning?
A. Staff release plan
B. Project organization chart
C. Risk register
D. Resource calendar

A

Risk register

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8
Q

Which is the following definition of a RACI chart?
A. An organizational chart that shows functional relationships between resources
B. A common type of responsibility assignment matrix to define the involvement of stakeholders in project activities
C. A bar chart showing the amount of time that a resource is scheduled to work. Over a series of time periods
D. A calendar that identifies the working days and shifts upon which each specific resource is available

A

A common type of responsibility assignment matrix to define the involvement of stakeholders in project activities

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9
Q

Which of the following describes why a Responsible, Accountable Consult and Inform (RACI) chart is a useful tool?
A. Shows the sponsor the amount of time that a resource is scheduled to work over a series of time periods
B. Ensures a clear assignment of roles and responsibilities when the team consists of internal and external resources
C. Provides all team members with a hierarchical representation of resource by category and type
D. Identifies the working days and shifts upon which each specific resource is available

A

Ensures a clear assignment of roles and responsibilities when the team consists of internal and external resources

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10
Q

What type of chart is well suited for displaying detailed descriptions of team member responsibilities?
A. Text-oriented
B. Hierarchical-type
C. Organizational chart
D. Graphic-display

A

Text-oriented

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11
Q

What is the definition of Plan Resource Management?
A. The process of mapping project resources to deliverables and project budget
B. The process of defining how to estimate, acquire, manage, and use physical and team resources
C. The process of creating a formal document defining resource budgets
D. The process of identifying resources and associated costs.

A

The process of defining how to estimate, acquire, manage, and use physical and team resources

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12
Q

Which output of Plan Resource management provides guidance on how team resources should be defined, staffed, managed, and eventually released?
A. Resource management plan
B. Resource assignment matrix (RAM)
C. Team Charter
D. Resource Breakdown Structure (RBS)

A

Resource management plan

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13
Q

Which of the following is an output of the Estimate Activity Resources process?
A. Scope baseline
B. Analogous estimating
C. Project management information system
D. Resource breakdown structure (RBS)

A

Resource breakdown structure (RBS)

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14
Q

The types and quantities of resources required for each activity in a work package are included in which of the following?
A. Resource package
B. Organizational chart
C. Resource breakdown structure
D. Resource requirements

A

Resource requirements

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15
Q

Which of the following is an input to the Estimate Activity Resources process?
A. Risk register
B. Basis of estimates
C. Project management information system
D. Bottom-up estimating

A

Risk register

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16
Q

All of the following are inputs to the Estimate Activity Resources process EXPECT:
A. Resource management plan
B. Resource breakdown structure (RBS)
C. Enterprise environmental factors
D. Activity list

A

Resource breakdown structure (RBS)

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17
Q

Outputs from the Estimate Activity Resources process include which of the following?
A. Analogous estimates of resource requirements for each work package and each work period
B. Identification of the types and quantities of resources required for each activity in a work package
C. Salary schedules for various project resources
D. Job descriptions of resources required for the project

A

Identification of the types and quantities of resources required for each activity in a work package

18
Q

Which of the following resources ensure that the project receives the best resources possible in the required time frame and until the responsibilities are complete?
A. Sellers
B. Functional managers
C. Organizational groups
D. Sponsors

A

Functional managers

19
Q

Tools and techniques to acquire resource include all of the following EXCEPT:
A. Interpersonal and team skills
B. Decision making
C. Pre-assignment
D. Acquisition

A

Acquisition

20
Q

Questions that arise when planning the acquisition of team members generally include all of the following EXCEPT:
A. Whether the costs associated with each level of expertise are needed for the project
B. Whether the resources come from within the organization or from external, contracted sources
C. Whether the compensation of senior executives is in the project budget
D. The level of assistance that the organization’s human resource department and functional managers are able to provide to the project management team

A

Whether the compensation of senior executives is in the project budget

21
Q

Which of the following are tools and techniques used in the acquire resources process?
A. Resource breakdown structure (RBS)
B. Project documents
C. Decision making
D. Resource calendars

A

Decision making

22
Q

Acquire resources is the process of confirming resource availability and obtaining the team necessary to complete project activities. The enterprise environmental factors that can influence this process generally include all of the following EXCEPT:
A. Political philosophy
B. Market conditions
C. Organizational structure
D. Geographic locations

A

Political philosophy

23
Q

Motivating involves creating an environment to meet project objectives while providing satisfaction related to what people value most. All of the following are reasons of motivation EXCEPT:
A. Encouraging people to work independently
B. Encouraging someone to act
C. Providing accurate criticism in the annual performance review or after the project is completed
D. Participating in decision making

A

Providing accurate criticism in the annual performance review or after the project is completed

24
Q

Training has all of the following characteristics EXCEPT:
A. It can be formal or informal. Examples of training methods include classroom, online computer based on the job training from other project team members, mentoring, and coaching.
B. If project team members lack the necessary management or technical skills, such skills can be developed as part of the project work.
C. It includes all activities designed to enhance the competencies of the project team members.
D. Cost associated with training should never be included in the project budget as added skills would be used beyond one project.

A

Cost associated with training should never be included in the project budget as added skills would be used beyond one project.

25
Q

Unplanned training take place as a result of which of the following?
A. Team performance assessments
B. Recognition and rewards
C. Observation and conversation
D. Resource management plan updates

A

Observation and conversation

26
Q

Which of the following interpersonal and team skills describes conducting activities that enhance the team’s social relations and build a collaborative and cooperative working environment?
A. Negotiation
B. Motivation
C. Conflict management
D. Team building

A

Team building

27
Q

Effective team development strategies and activities are expected to increase the team’s performance, which increases the likelihood of meeting project objectives. The evaluation of the team’s effectiveness may include all of the following indicators EXCEPT:
A. Improvements in skills that allow individuals to perform assignments more effectively
B. Improvements in the overall project performance as a result of increased intensity of conflict among project team members
C. Improvements in competencies that help the team perform better as a unit
D. Reduce staff turnover rate.

A

Improvements in the overall project performance as a result of increased intensity of conflict among project team members

28
Q

To be effective, recognition and reward systems should have the following characteristics EXCEPT:
A. Recognize and reward desirable behavior
B. Consider cultural differences when determining recognition and rewards
C. Ensure that the required performance for rewards is unachievable for most team members so that all team members strive for excellence
D. Provide throughout the lifecycle of the project rather than waiting until the project is completed.

A

Ensure that the required performance for rewards is unachievable for most team members so that all team members strive for excellence

29
Q

Which of the following is NOT a good strategy for project managers regarding recognition and rewards?
A. Provide recognition throughout the lifecycle of the project
B. Provide recognition if the project is completed ahead of schedule
C. Provide recognition once the project acquires resources
D. Provide recognition if the deliverables exceeds expectations.

A

Provide recognition once the project acquires resources

30
Q

Team development stages include:
A. Initiating, planning, executing, monitoring and controlling, and closing.
B. Acquiring, managing, leading, decision making, and releasing
C. Forming, storming, norming, performing, and adjourning.
D. Starting, organizing, preparing, executing, and closing.

A

Forming, storming, norming, performing, and adjourning.

31
Q

General techniques for resolving conflict include:
A. Withdraw, elaborate
B. Smooth, compromise
C. Accommodate, smooth
D. Accept, separate

A

Accommodate, smooth

32
Q

Within conflict management, which of the following are sources of conflict?
A. Rewards and recognition
B. Ground rules and project management practices
C. Scarce resources, scheduling priorities, and personal work styles
D. Team meetings

A

Scarce resources, scheduling priorities, and personal work styles

33
Q

Which of the following are techniques for resolving conflict?
A. Avoid, accommodate, reconcile, direct, and problem solve
B. Avoid, force, smooth, collocate, and attack
C. Accept, smooth, direct, collaborate, and collocate
D. Accommodate, reconcile, attack, separate, and smooth

A

Avoid, accommodate, reconcile, direct, and problem solve

34
Q

All of the following are true about conflict management EXCEPT:
A. It is inevitable in a project environment and should be addressed early
B. It should addressed, usually in private
C. It should be addressed only when it becomes disruptive and at an official team meeting
D. It should be addressed using a direct, collaborative approach.

A

It should be addressed only when it becomes disruptive and at an official team meeting

35
Q

Managing and leading the project team include:
A. Instructing the project team to avoid being caught in repetitive violations of the norms of professional and ethical behaviors specified by the performing organization.
B. Subscribing to the Code of Professional Conduct, but does not involve ensuring that all team members follow professional and ethical behaviors
C. The process of tracking team member performance, providing feedback resulting issues, and optimizing project performance
D. Influencing the project team to achieve the triple constraints of the project; however, professional and ethical behaviors are outside the domain of the project management team.

A

The process of tracking team member performance, providing feedback resulting issues, and optimizing project performance

36
Q

What is the performance data collected from controlling processes, analyzed in comparison with project management plan components and project documents?
A. Progress data
B. Activity observations
C. Work performance information
D. Work performance data

A

Work performance information

37
Q

Which of the following list the steps - in order - used to resolve resource related problems?
A. Define, analyze, identify, repair, resolve
B. Identify, define, investigate, analyze, solve, check
C. Identify, inspect, analyze, investigate, repair, result
D. Define, identify, analyze, solve, check.

A

Identify, define, investigate, analyze, solve, check

38
Q

An output of the control resources process is:
A. Activity list
B. Work performance information
C. Organizational process assets (OPAs) updates
D. Agreements

A

Work performance information

39
Q

Which of the following is a tool and technique of the control resources process?
A. Problem solving
B. Meetings
C. Data representation
D. Virtual teams

A

Problem solving

40
Q

When does the control resources process typically take place in the project life cycle?
A. At predetermined points in the project
B. Periodically throughout the project as needed
C. During the initiating phase
D. During the planning phase

A

Periodically throughout the project as needed

CAPM (12 decks)

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