Communications Flashcards
Which of the following best describes the first part of Project Communications Management?
A. Assessing the effectiveness of completed communication activities
B. Delivering the project communications plan to team members
C. Carrying out activities necessary to implement the communication strategy
D. Developing a strategy to ensure communication is effective for stakeholders
Developing a strategy to ensure communication is effective for stakeholders
Which of the following is the process of ensuring the information needs of the project and its stakeholders are met?
A. Plan communications management
B. Monitor communications
C. Manage communications
D. Execute communications
Monitor communications
Project Communications Management includes all of the following EXCEPT:
A. Communications activities include internal and external, formal and informal, written and oral.
B. Affected communication creates a bridge between diverse stakeholders whose differences will generally have an impact or influence upon the project execution or outcome.
C. Communication can be directed upward to senior management stakeholders, downward to team members, or horizontally to peers.
D. Resource management is concentrated on allocating realizing the physical resources needed for successful completion of the project and the efficient and effective way.
Resource management is concentrated on allocating realizing the physical resources needed for successful completion of the project and the efficient and effective way.
The major processes of Project Communications Management are:
A. Distribute information, Report Changes, Update Project Documents, and Accept Project
B. Plan Communications, Distribute Information, and Schedule Reporting
C. Plan Communications Management, Manage Communications, and Monitor Communications
D. Plan Communications Management, Develop Responses, Report Progress, and Distribute Information
Plan Communications Management, Manage Communications, and Monitor Communications
Which of the following best describes the process of developing an appropriate approach and planning for project communications activities based on the information needs of each stakeholder or group, available organizational assets, and the needs of the project?
A. Communication requirements analysis
B. Knowledge management
C. Plan Communications Management
D. Manage Communications
Plan Communications Management
Which of the following are dimensions of communication activities?
A. Formal and informal
B. Positive and negative
C. Conceptual and definitive
D. Printed and posted
Formal and informal
Communication activities have many potential dimensions that generally include all of the following EXCEPT:
A. Written, oral, and nonverbal
B. Formal and informal
C. Internal and external
D. Conceptual and definitive
Conceptual and definitive
Which of the following are some of the factors that can affect the choice of communication technology?
A. Ease of use, executive requirements, and project environment
B. Resource budget, executive requirements, and project environment
C. Ease of use, project environment, and urgency of the need of information
D. Urgency of the need for information, resource budget, and ease of use
Ease of use, project environment, and urgency of the need of information
The communications management plan usually contains all of the following EXCEPT:
A. Information to be communicated, including language, format, content, and level of detail
B. E-mail archives, correspondence, reports, and documents related to the project from all stakeholders
C. Time frame and frequency for the distribution of required information and receipt of acknowledgement or management, if applicable.
D. Methods or technologies used to convey the information, such as memos, e-mail, and/or press releases.
E-mail archives, correspondence, reports, and documents related to the project from all stakeholders
Which of the following is a technique of the Plan Communications Management process that determines the information needs of the project stakeholders?
A. Communication Requirements Technology
B. Information Management System (IMS)
C. Project Management Information System (PMIS)
D. Communication Requirements Analysis
Communication Requirements Analysis
Which of the following is an output of the plan communication management process and the component of the project management plan that describes how project communications will be planned and structured, implemented, and monitored for effectiveness?
A. Benefits Management Plan
B. Scope Management Plan
C. Stakeholder Engagement Plan
D. Communications Management Plan
Communications Management Plan
Which of the following are sources of information typically used to identify and define project communication requirements?
A. Number of deliverables
B. Availability of the project sponsor
C. Budget and schedule for each product deliverable
D. Disciplines, departments, and specialties involved in the project
Disciplines, departments, and specialties involved in the project
Which of the following is an input to the Plan Communications Management process?
A. Project Charter
B. Project Reporting
C. Work Performance Reports
D. Work Performance Data
Project Charter
As part of the communications model, the sender is responsible for:
A. Presenting the information in the most favorable manner
B. Confirming that the communication is correctly understood
C. Ensuring that the receiver agrees with the message
D. Decoding the medium correctly
Confirming that the communication is correctly understood
Memos and emails are examples of what communication method?
A. Push
B. Interactive
C. Pull
D. Transmit message
Push
