Research Methods Flashcards
Questionnaire
A questionnaire is a research methods instrument consisting of a series of questions for the purpose of gathering information from respondents .
Questionnaires can be thought of as a written interview and are relatively cheap , quick and a efficient way of obtaining large amounts of information from a sample of people .
However one issue with questionnaires are that respondents may lie to give off a better look
Closed Questions
Closed questions structure the answer by only allowing responses which fit into pre decided categories .
The category can have as few responses as yes/no or include a much wider amount of options .
Closed questions can also provide ordinal data .
Strengths and Limitations of Closed questions
Strengths - Economical so they can provide large amounts of research data for relatively low costs .
The respondent provides information which can be easily converted into quantitative
data .
All questions are standardized , so all respondents are asked the same question in the same order , therefore all questionnaires can be repeated easily .
Limitations -
lack detail, as the responses are fixed, there is less range for the respondents
to give answers which reflect their true feelings on a certain issue
Open questions
Open questions allow people to express what they think in their own words.
If more in depth answers are required then open questions will be more efficient .
Open questions are often used for complex questions that cannot be answered in a few simple terms
Strengths and limitations of Open questions
Strengths - Very detailed qualitative data is obtained as open questions allow the respondent to
elaborate on their answer.
Limitations -
Time-consuming to collect the data. It takes longer for the respondent to
complete open questions.
Time-consuming to analyze the data. It takes longer for the researcher to
analyze qualitative data as they have to read the responses.
Also respondents require to be quite literate for their answers to actually have sense.
Important Factors in questionnaire Design
Aims - Make sure that all questions asked address the aims of the research.
Length - The longer the questionnaire, the less likely people will complete it. Questions
should be short, clear, and be to the point; any unnecessary questions/items should
be omitted.
Pilot Study - Run a small scale practice study to ensure people understand the questions.
Question Order - Questions should progress logically from the least sensitive to the most sensitive.
Terminology - There should be a minimum of jargon. Questions should be simple,
to the point and easy to understand.
Also the language of a questionnaire should be appropriate to the vocabulary of
the group of people being studied.
Presentation - It needs to look professional and have clear instructions
Ethical Issues
The researcher must ensure that the information provided by the
respondent is kept confidential. This means questionnaires are good for researching sensitive topics as
respondents will be more honest when giving answers as they cannot be identified. Participants should also provide consent and must be aware they are able to withdraw their information in a certain time limit .
Problems with Posta; Questionnaires
The data might not be valid as we can never be sure that the right person actually completed the postal
questionnaire.
Also these type of questionnaires may not be representative of the population intended to be studied
Unfortunately some questionnaires can get lost reducing the sample size .
Interviews
Interviews involve social interaction unlike most questionnaires . However in interviews researchers need training to interview which can be expensive .
Depending on the question different types of data can be formed .
Interviews can also be recorded if permission is granted.
Unfortunately interviews may not be the best way to gather information of sensitive topics .
Structured Interview
This is a quantitative research method where the interviewer asks the participant a set of prepared questions .
R=The same questions are asked by each interviewee and the no other questions will be asked by the interviewee.
Strengths and Limitation of Structured Interview
Strengths - Easy to replicate as questions are standardized .
Interviews can take place within a short period of time as interviews are quick to conduct .
Limitations - Not flexible so new questions cant be asked on the spot .
The answers lack detail as closed questions are asked which generate quantitative data
Unstructured Interviews
These interviews do not use set questions , rather the interviewer asks open ended questions , When needed the interviewer shall modify the questions according to the respondents needs .
These interviews are also referred to as discovery interviews as the interview is more like a guided conversation .
Strengths and Limitation of Unstructured Interviews
Strengths - More flexible as questions can be adapted according to the the respondents answers .
Qualitative data is generated so information can be more accurate and personal allowing the researcher to get a better understanding of the situation .
Limitations - Time consuming as respondents may go on and on about a specific question.
Training researchers can also be expensive as they need to have skills such as when to probe etc
Focus Group Interview
This is a qualitative approach where a group of respondents are interviewed together . The method aims to obtain data from a selected group of individuals.
The interview moderator is to make sure that participants interact with each other and don’t drift off topic .
The researcher must be highly skilled to conduct a focus group interview and some skills may include knowing when to probe , or how to establish a rapport
Strengths and Limitations of Focus Group Interview
Strengths - They generate qualitative narrative data through the use of open questions .
They may also have better validity as some participants may feel more comfortable speaking when others are around .
Limitations - The researcher has to ensure to keep all the data confidential , however this would be difficult to do with a group interview as other people are present.
The answers may not be very accurate as open questions are used .
Also participants may lie to impress other reducing the answers validity