Report Writing & Emotional Intelligence Flashcards
7 Essentials of Report Writing
Who
What
When
Where
Why
How
Actions Taken
The ability to recognize and understand emotions in yourself and others and your ability to use this awareness to manage your behavior and relationships.
Emotional Intelligence
The understanding of tactics, laws, policies, community leadership priorities, and Constitutional rights.
IQ
The understanding of self in creating win-win solutions through well thought out practiced social interactions.
EQ
The characteristic sets of behaviors, cognitions, and emotional patterns that evolve from biological and environmental factors.
Personality
HE=LRT
High Emotion = Low Rational Thought
INTRApersonal Skills
Inner, adaptability
INTERpersonal Skills
Outer, resilience
The ability to perceive your emotions at the moment and understand your tendencies across situations.
Self Awareness
The ability to recognize others’ emotions. Showing empathy enables you to have more positive relationships and minimize unproductive conflict.
Social Awareness
The ability to adjust your thoughts, feelings, and behavior to unfamiliar, unpredictable, or changing conditions.
Flexibility
Problem Solving Process
Define the problem
Gather information
Brainstorm options
Ability to bounce back from setbacks and failure, to find a silver lining and see a hopeful future.
Resilience
Setbacks are temporary and positive events are permanent.
Permanence
Setbacks are compartmentalized
Pervasiveness
