Recruitment, selection and training Flashcards
Define recruitment.
The process of finding people to work for a company or become a new member of an organisation.
Explain the first stage of the recruitment process.
Identifying the vacancy.
- \the start of the process is when the business identifies a need to fill a vacancy. This could be a new department or product or someone leaving and needing to be replaced- retiring, moving to a different job, being promoted, moving to another department or maternity leave.
Explain the second stage of the recruitment process.
Writing a job description.
This will include all the responsibilities of the position.
Explain the third stage of the recruitment process.
Person specification.
This outlines the: Personal qualities Qualifications Work Experience Skills
This is a wish list of qualities that the business would like the new member of staff to have
Explain the fourth stage of the recruitment process.
Advertising the vacancy
The business may advertise the vacancy inside the company; in the corporate newsletter, via e-mail, they may be announced in meetings
The business may advertise outside the company to expand the pool of candidates to choose from; newspaper, speciality magazines, online, jobsite, job centre etc.
Explain the fifth stage of the recruitment process.
Candidates apply
Candidates may have to send off a CV (a summary of their working life to date) an application form and a letter of application
The advert will usually have a closing date to spur candidates into action
A business may also ask applicants to send in their CVs so they can be attached to their application forms. They may ask for a letter of application/cover letter which talks about why you are applying and your skills.
Explain the sixth stage of the recruitment process.
Short-listing candidates
Candidates are shortlisted according to how well their application fit the person specification and the job description
Explain the seventh stage of the recruitment process.
Shortlisted candidates are interviewed.
This may include a face-to-face interview with a panel or just one person or be online.
Explain the eighth stage of the recruitment process.
Candidates may participate in another recruitment activity
eg participating in team building exercises at assessment centres to help identify leaders and managers or having psychometric testing to see if they are a cultural fit with the business.
Name 2 recruitment costs.
Advertising
Agency fees
Explain advertising as a recruitment cost.
Recruitment of new employees can work out quite expensive – especially if the vacancy has to be externally advertised
Explain agency fees as a recruitment cost.
A business may decide to use agency staff or an agency to advertise their job vacancy for them
Both of these will incur significant costs
List the different types of training.
Induction training
On-the-job training
Off-the-job training
Explain induction training.
Induction training happens when an employee starts working for a new business.
It may involve training on how to use fire extinguishers, or shown round the building, or introduced to colleagues.
What is involved in the training will vary depending on the business and the job role.
What are the advantages of induction training?
Many employees make their mind up if they are staying – the first week of employment.
Induction training will help to inspire the employees and integrate them with the company culture – called “onboarding”.
Good induction training will help reduce the numbers of employees that leave – thus increasing retention numbers.
What are the disadvantages of induction training?
Induction training can cause information overload for an employee trying to find their feet in a new organisation.
Explain on-the-job training.
Coaching or mentoring while doing the job.
Assistance and advice is provided by those more experienced to those less experienced.
May include work shadowing or learning to use a specific machine
What are the advantages of on-the-job training?
Specific training needed for the job (a full time trainer may not know all jobs methods to an up to date standard).
Less expensive than off-the-job training
Learning can be put in to practise immediately
Trainees can see relevance to job more clearly when skills are taught in the workplace
What are the disadvantages of on-the-job training?
Taking time away from employees job to be trained
Reduces efficiency of both teaching worker and new employee
Some workers have bad habits they could pass on to the trainee
The new worker may not pick up the skills straight away/misunderstand/not ask for help
Workers which are badly trained may make expensive mistakes or be a safety hazard
Explain off the job training.
Involves work at home or courses at company training centres/colleges.
Learning through demonstrations talks, and lectures.
May also be practical courses to learn ICT or machinery
What are the advantages of off-the-job training?
More focused environment with less distractions
Increases a workers motivation as they feel valued by the company to have money spent on their improvement
Less stressful compared with on the job (don’t have to learn skills and do tasks as going along)
Individuals teaching the courses are trained to train
More chance to gather specialist skills
What are the disadvantages of off-the-job training?
More expensive than on-the-job training.
Employees may fail to see link between training and workplace.
Employees are taken away from production so the business loses their productivity for that day.
List the different stages of the recruitment process.
Identify a vacancy Write the job description Person specification Advertising the vacancy Candidates apply Short listing candidates Short listed candidates are interviewed Candidates may participate in another recruitment activity
