Recruitment, selection and training

Question 1

Internal recruitment

Answer 1

Filling a vacancy usining an existing member of the workforce

Question 2

External recruitment

Answer 2

Employing new members of staff
- advertise outside of the workplace

Question 3

Evaluation of internal recruitment

Answer 3

+Quick and cheap
+No need for introduction training
+Motivate employees through promotion

-May not have the skills required
-Stagnation of ideas/approaches
-Creates a vacancy else where

Question 4

Evaluation of external recruitment

Answer 4

+widerv range of candidness
+May already have skills-no training requires

-Expensive and time consuming
-Demotivating for existing staff if they miss out on promotion

Question 5

Staff training pros and cons

Answer 5

+ Increases skill level of the workforce- increasing productivity + quality
+Increases flexibility- respond to changes quicker

-Expensive- providing training
-Disruption in production

Question 6

Introduction training

Answer 6

Aims to get new workers fully productive as soon as possible
Includes:
-Info on policies & procedures
-Tour of work place
-Details of employment

Question 7

On-the-job training

Answer 7

-Receive instructions while doing the job
-Receive training while being productive

Question 8

Evaluation of on-the-job training

Answer 8

+Cost effective
+Emplyess still productive
+Opportunity to learn whilst doing

-Quality depends on the ability of the trainer
-Bad habits may be passed on
-Potential production to disruptive

Question 9

Off the job training

Answer 9

-Leave the workplace to recover information
-Employee can focus solely on instructions

Question 10

Evaluation of off the job training

Answer 10

+A wider range of skills can be obtained
Employees are more confident when starting a job

-More expensive
-Lost working time and output from employees
-Still need induction training

Question 11

Selection

Answer 11

Choosing the best applicant
methods: interviews, assessment tasks, or testing and profiling