1.1.2 Flashcards
Gathering, presenting and analysing information about products/customers
Market research
Process companies use to break customers into different sections
Market segmentation
Obtaining data first hand by the business to match the specific needs of the business. It can also be known as field research
Primary market research
Business develops products based on what it is good at doing
Product orientation
Market research collected relating to the opinions and beliefs of consumers . Data not presented numerically.
Qualitative data
Data collected by another business or organisation but used by the business in question. Also known as desk research
Secondary market research
When a businesses products/services are based around the needs and wants of the customer.
Market orientation
Numerical information gathered and can be presented and analysed using graphs, charts, table etc
Quantitive data