Motivation theories

Question 1

Taylors theory

Answer 1

-Staff motivated by money
-Piece-rate pay
-Targets for staff

Question 2

Mayos theory

Answer 2

Emphasis on communication and staff feeling involved, motivators:
-team work
-high level of control
-good comms between staff and managers

Question 3

Maslows theory

Answer 3

-Hierarchy of peoples needs, starting with the basic human needs
-basic=pay, flexible hours
-advance=promotion, independence/responsibility

Question 4

Hertzberg theory

Answer 4

-Split into 2 factors, motivators & hygiene
-motivators=responsibility, promotions, feedback
-Hygiene=salary, working conditions, security/contract

Question 5

Motivation definition

Answer 5

The desire for employees to be productive

Question 6

Pros of a motivated workforce

Answer 6

-Lower labor turnover=lower labor costs
-Greater productivity
-Improved quality

Question 7

Financial methods of motivation

Answer 7

-Piece rate pay
-Commissions
-Bonus

Question 8

Theories that agree with financial motivation

Answer 8

Taylor-workers are motivated by financial incentives
-Particular piece rate pay

Maslow-workers motivated to a certain extent
-Money is necessary to satisfy basic needs

Question 9

Non-financial motivation

Answer 9

-Empowerment
-Job enrichment
-Teamwork

Question 10

Theories that agree with non-financial motivation

Answer 10

Mayo-workers are motivated by social recognition
Maslow-achieving social, self-esteem, and self-actualisation all require non-financial motivators e.g delegation, teamwork
Herzberg-motivating factors like responsibility, advancement
-Can also be hygiene factors like working conditions, flexible working