Recruitment selection and training Flashcards
Why might a business need new staff?
- The business is expanding and more labour is needed.
- People who have left need replacing.
- Positions are available due to promotions.
- People are required due to temporary staff absence.
What is a person specification?
The qualifications, skills and expectations etc that would be required of the employee taking on the job.
What is internal and external recruitment?
Internal: Appointing workers from inside the business.
External: Appointing workers from outside the business.
What are the advantages and disadvantages of internal recruitment?
Pros:
- Cheaper and quicker.
- People will be familiar with the business and how it operates.
- Provides opportunity for promotion and this can be highly motivating.
- Business already knows the strengths and weaknesses of the candidates.
Cons:
- Limits the number of applicants.
- No new ideas can be introduced from the outside.
- May cause resentment and tension among candidates that were not appointed.
- Creates another vacancy that will need to be filled.
What are the advantages and disadvantages of external recruitment?
Pros:
- New ideas.
- Larger selection of workers to find the best candidate.
- People have a wider range of experience.
Cons:
- Longer process.
- More expensive due to advertising and interviews required.
- Selection process may not be effective enough to reveal the best candidate.
What are the different ways of recruiting an external applicant?
- Word of mouth.
- Direct application.
- Advertising.
- Private employment agencies.
- Headhunting (finding the best possible candidate)
- Job centres.
- Government funded training schemes.
What costs are included with the recruitment and selection process?
- Training.
- Administrative costs will be included when checking and updating job descriptions and person specification.
- Advertising.
- Time spent sorting applications.
- Interview costs, refreshments and paper etc.
- Negotiations of higher salaries.
Why do businesses offer training to employees?
- Make workers more productive by showing them the most effective methods.
- Familiarising employees with new machinery/ equipment or tech.
- Making workers more flexible so that they can do more than one job.
- Improving standards of work to improve quality.
- Retain high quality staff who are attracted by the quality of training.
What are the different types of training?
Induction training: Training for employees who first start the job.
On-the-job-training: Training given in the workplace by the employer. E.g. job rotation.
Off-the-job-training: Training that takes place outside of the workplace by an external training provider.
What are the advantages and disadvantages of induction training?
Pros:
- New employees will feel welcomed.
- The business can run as usual.
- Supports a positive work environment.
Cons:
- It can take a long time.
- Staff may need to be trained in training new employees.
What are the advantages and disadvantages of on-the-job-training?
Pros:
- Work is still being produced.
- Cheap.
- Easy to organise.
- Training is relevant as employees are actually doing the job.
Cons:
- Training mistakes can effect output.
- Only able to do this for certain jobs as a surgeon couldn’t do on-the-job-training.
What are the advantages and disadvantages off-the-job-training recruitment?
Pros:
- Output isn’t effected if mistakes are made.
- Training could take place outside work hours.
- Customers aren’t put at risk.
Cons:
- No output.
- Costly.
- Some aspects of work cant be taught off-the-job.
