Readings for Lecture 5 Flashcards
What is ethnographic interviewing?
-> 2 complementary processes:
1. developing rapport
2. eliciting information
= series of friendly converstations into which the ethnographer slowly introduces new elements to assist informants (= ethnographic elements)
-> kind of speech event (= social occasions identified by the kind of talking that takes place)
-> shares many features with friendly conversations - skilled ethnographers: often gather data through participant observation
What is rapport?
= harmonious relationship between ethnographer and informant -> basic sense of trust which allows free flow of information
* NOT deep friendship or profound intimacy
* impossible to identify universal qualities -> culturally defined
* rapport : changes and fluctuates
* model of rapport process:
- apprehension -> exploration -> cooperation -> participation
What is apprehension?
= sense of uncertainty
-> eg. participant answers briefly, discomfort, asks “Are you with the FBI?”, …
-> why the uncertainty?
* participant = doesn’t know what to expect
* participant doesn’t really understand the purposes and motives of the ethnographer
* both participant and interviewer = unsure how another person will response
* Participants = may fear that they will not meet the expectations
-> how solve?
* to get informants talking => opportunity for the ethnographer to listen, to show interest, and to respond in non-judgmental fashion => acceptance + trust
What is exploration?
= when both ethnographer and informant begin trying out the new relationship -> seek to discover what the other person is like, what the other wants from the relationship, …
-> time of listening, observing, and testing Eg; What does he want me to say? Am I answering questions as I should?
! informants = need to move through this stage without pressure to fully cooperate => exhausting for both parties
-> 3 principles which facilitate rapport building
1. make repeated explantions
2. restate what informants say
=> restating demonstrates interest in learning
3. don’t aks for meaning, ask for use
-> ask for meaning => judgmental
-> use eg. what are some other ways you could talk about days hanging?
What is cooperation?
= complete cooperation based on mutual trust -> ethnographer and informant = know what to expect of one another + no worry about offending each other or making mistakes
What is participation?
= informant recognises + accepts role of teaching ethnographer + assertive role by informant + bring new info to attention of ethnographer + help in discovering patterns in their culture
-> informant = participant observer in own cultural scene
What is photo elicitation?
= a method of interview in visual sociology and marketing research that uses visual images to elicit comments
-> type of ethnographic questions
What is the difference between ethnographic questions and other questions?
Other questions
- interviewer aks Q + informant responds => 2 cultural meaning systems
Ethnographic
- both questions and answers = discovered from informants
-> 1 human thinking
What are three ways to discover questions when studying another culture? (ethnographic interviewing)
- ethnographer can record questions people ask in the course of everyday life
-> ‘who stars in that one?’
-> go to query-rich settings eg. children querying parents - ethnographer indirectly inquires about questions used by participants in cultural scene
eg. “What is an interesting question about …” - simply asking informants to talk about a particular cultural scene (descriptive questions)
eg. “Could you tell me what the jail is like?”
What are descriptive questions?
-> aim?
- to provide a desciption of the variable under consideration
- to encourage participant to talk about particular cultural scene
-> uses power of language to construe settings
-> key principle: expanding the length of the question tends to expand the length of the response
What are the 5 descriptive questions?
- grand tour questions
- mini-tour questions
- example questions
- experience questions
- native-language questions
What are grand tour questions?
= large, general questions asking the interviewee to describe the ‘terrain’ of their experience, where we learn ‘native’ terms about the cultural scene
-> many aspects of experience
* Space: eg. Could you describe the inside of the jail?
* time: Could you describe the main things that happenened during May?
* Events: eg. Can you tell me all the things that happened when you got arrested for being drunk?
* people: eg. Can you tell me the names of all relatives?
* activities: eg. What are the things you do during initatiation ceremony
* objects: eg. Could you describe all the different tools and other equipment you use in farming
-> 4 subquestions
What are the 4 subquestions of grand tour questions/mini tour questions?
- typical grand tour questions
-> asking about description of how things usually are
eg. Could you describe a typical nigth at Bradys bar? - specific grand tour questions
-> question about most recent day, recent event, locale best known
eg. Could you describe what happened at Bradys bar last night? - guided grand tour questions
-> informant gives an actual grand tour
eg. Could you show me around the office? - task related grand tour questions
-> ask informant to perform some simple taks that aids in the description
eg. Could you draw me a map of the inside of the Jail and explain what it is like?
What are mini-tour questions?
= identical to grand tour questions except deal with a much smaller unit of experience
eg. Could you describe what you do when you take a break at Brady’s bar?
What are example questions?
= questions that take some single act/event identified by the informant and ask for an example
eg. Can you give me an example of pooling?
What are experience questions?
= questions asking about any experiences an informant has had in some particular setting
eg. Could you tell me about some experiences that you have had working as a directory assistance operator?
-> very open-ended => difficult to answer + elicit atypical events > routine ones
What are native language questions?
= question designed to minimze the influence of informants translation competence by asking them to use the terms and phrases most commonly used in the cultural scene
eg. the jail -> the bucket
-> ! serve to remind informants that the ethnographer wants to learn their language
-> 3 types:
1; direct language questions
2. hypothetical interaction questions
3. typical sentence question
What are direct-language questions?
= directly asking informant how they would refer to a certain word/sentence
eg. How would you refer to it?
> the more familiar the ethnographer and informant = the most important
What are hypothetical interaction questions?
= questions which create a hypothetical interaction
eg. If you were talking to another operator, would you say it that way?
What are typical sentence questions?
= question which asks the informant for typical sentences that contain a word or phrase
eg. What are some sentences I would hear that include the phrase “making the bucket”
What are the elements of a friendly conversation?
- greetings -> “Hi”
- Lack of explicit purpose -> no agenda to cover
- avoiding repetition
- asking questions -> balanced inquiries
- expressing interest
- expressing ignorance -> “Go on, I’m not bored, you’re not telling me something I already know.”
- taking turns
- abbreviating -> filled with references that hint at things or only partial information
- pausing
- leave-taking -> conversation never stops without some verbal ritual that says ‘the end
What are the 3 most important ethnographic elements?
- explicit purpose
-> both realize that talking = purpose -> informant = hazy idea of purpose + ethnographer = must make it clear - ethnographic explanations
-> ethnographer = repeatedly offer explanations to the informant
-> 5 types:
1) project explanations
2) recording explanations eg. “I’d like to write some of this down”
3) native language explanations
4) interview explanations
5) question explanations - ethnographic questions
-> 3 types:
1) descriptive questions
2) structural questions
3) contrast questions
What are project explanations?
= translating the goal of doing ethnography + eliciting an informants cultural knowledge into terms the informant will understand
eg. I am interested in your occupation, I’d like to talk to you about what beauticians do?
What are interview explations?
= offer an explanation for the type of interview that will take place
eg. “Today I’d like to ask you some different questions. I’ve written some terms on cards and I’d like to have you tell me which ones are alike or different”
