quiz questions for chapters 5-9

Question 1

Symbols are ambiguous which means their meanings are fixed in an absolute way.

Answer 1

False

Question 2

Which of the following is a suggestion for enhancing effectiveness in verbal communication?

Answer 2

Own your feelings and thoughts.

Question 3

____________________ teach us who can say what to whom in what situations and in what manner.

Answer 3

Regulative rules

Question 4

____________________ defines the start and stop of interpersonal communication episodes.

Answer 4

Punctuation

Question 5

____________________ is the use of a single label to represent the whole person.

Answer 5

Totalizing

Question 6

Symbols are _______________ which means they are not concrete or tangible.

Answer 6

abstract

Question 7

When you state that symbols are not intrinsically connected to what they represent, you are asserting which of the following statements?

Answer 7

Symbols are arbitrary.

Question 8

Indexing refers to a technique that allows us to note that our statements reflect only specific times and circumstances.

Answer 8

True

Question 9

Our ability to manage how we appear is referred to as

Answer 9

facework

Question 10

Symbols are intrinsically connected to their meaning.

Answer 10

False

Question 11

____________________ is the study of space and how we use it.

Answer 11

Proxemics

Proxemics examines how different cultures perceive physical space.

Question 12

Elements of surroundings that affect us and how we communicate are called ____________________.

Answer 12

environmental factors

Environmental factors include aspects like noise, lighting, and layout.

Question 13

How we perceive and use time is called ____________________.

Answer 13

chronemics

Chronemics can vary significantly between cultures.

Question 14

In the United States, we are comfortable interacting with social acquaintances from a distance of 4 to 12 feet. This illustrates which nonverbal channel?

Answer 14

proxemics

This distance can vary in other cultures.

Question 15

All aspects of communication other than the words themselves are known as ____.

Answer 15

nonverbal communication

Nonverbal communication includes gestures, facial expressions, and body language.

Question 16

Nonverbal communication is more continuous than verbal communication.

Answer 16

True

Nonverbal cues can flow seamlessly in conversation.

Question 17

____________________ is all aspects of communication other than words themselves.

Answer 17

Nonverbal communication

This includes tone of voice, facial expressions, and posture.

Question 18

All of the following are ways that nonverbal behaviors interact with verbal communication EXCEPT:

Answer 18

none of these are exceptions; nonverbal communication can do all of these things

Nonverbal behaviors can repeat, highlight, complement, or contradict verbal messages.

Question 19

Which of the following is an example of paralanguage behavior? (4 examples)

Answer 19

raising volume when speaking, pausing between words to emphasize certain words, lowering pitch, lowering volume when speaking

Paralanguage includes vocal elements that accompany speech.

Question 20

Edward Hall found that in the United States, we interact with social acquaintances from a distance of ______ feet to ______ feet.

Answer 20

4 feet to 12 feet

This range is considered personal space in American culture.

Question 21

____________________ involves remembering, planning, and coordinating domestic activities.

Answer 21

Psychological responsibility

Question 22

Which of the following are ways to manage dialectics, according to your text?

Answer 22

neutralization, separation, segmentation, reframing

Question 23

Opposing and continuous tensions in relationships are called relational dialectics.

Answer 23

True

Question 24

What we put into relationships that cannot be retrieved if the relationships end are called ____________________.

Answer 24

investments

Question 25

All relationships have rules that guide how partners communicate. Rules are important for which of the following reasons?

Answer 25

They both guide how partners interpret each other's communication as well as define what is expected.

Question 26

Men assume more psychological responsibility for relationships than women.

Answer 26

False

Question 27

In relationships, we do not need privacy and thus should be open for our partners.

Answer 27

False

Question 28

If you stop sharing information in a relationship (reciprocating), there will be a halt in the progression of the relationship.

Answer 28

True

Question 29

To explain self-disclosure, Altman and Taylor compare the human personality structure to a(n)

Answer 29

onion

Question 30

Depenetration is a gradual process of withdrawal from a relationship.

Answer 30

True

Question 31

Which term is used to describe members of a group who exert less effort than they would if they had worked alone?

Answer 31

social loafing ## Footnote Social loafing occurs when individuals in a group setting reduce their effort, relying on others to pick up the slack.

Question 32

The attempt to increase personal status in a group by winning the approval of high-status members is known as

Answer 32

social climbing. ## Footnote Social climbing involves seeking validation and recognition from more influential group members.

Question 33

___________________ power is the ability to influence based on personal charisma and personality.

Answer 33

Referent. ## Footnote Referent power stems from the personal traits and respect others have for an individual.

Question 34

Task communication focuses on problems, issues, or information before a group.

Answer 34

True ## Footnote Effective task communication is essential for addressing group objectives and challenges.

Question 35

____________________ exists when members cease to think critically and independently about ideas generated in groups or teams.

Answer 35

Groupthink. ## Footnote Groupthink can lead to poor decision-making as it suppresses dissenting viewpoints.

Question 36

For a group to exist, there must be interaction and interdependence among individuals, a common goal, and shared rules of conduct.

Answer 36

True ## Footnote These elements are fundamental for establishing a functional group dynamic.

Question 37

Which of the following is NOT a potential strength of groups?

Answer 37

collectivism ## Footnote While collectivism can be a group characteristic, it is not inherently a strength and can sometimes lead to conformity.

Question 38

Three or more people who are characterized by different and complimentary resources of members and a strong sense of collective identity are known as

Answer 38

team ## Footnote Teams leverage the diverse skills of their members to achieve common objectives.

Question 39

The term used to describe the ways of thinking, acting, and understanding how work is shared within an organization is called

Answer 39

organizational culture. ## Footnote Organizational culture shapes the behavior and practices of individuals within a workplace.

Question 40

The formal and informal links between members of an organization for the purpose of communication within the organization are called

Answer 40

communication networks. ## Footnote Communication networks facilitate information flow and collaboration across an organization.