quiz questions for chapters 5-9 Flashcards
Symbols are ambiguous which means their meanings are fixed in an absolute way.
False
Which of the following is a suggestion for enhancing effectiveness in verbal communication?
Own your feelings and thoughts.
____________________ teach us who can say what to whom in what situations and in what manner.
Regulative rules
____________________ defines the start and stop of interpersonal communication episodes.
Punctuation
____________________ is the use of a single label to represent the whole person.
Totalizing
Symbols are _______________ which means they are not concrete or tangible.
abstract
When you state that symbols are not intrinsically connected to what they represent, you are asserting which of the following statements?
Symbols are arbitrary.
Indexing refers to a technique that allows us to note that our statements reflect only specific times and circumstances.
True
Our ability to manage how we appear is referred to as
facework
Symbols are intrinsically connected to their meaning.
False
____________________ is the study of space and how we use it.
Proxemics
Proxemics examines how different cultures perceive physical space.
Elements of surroundings that affect us and how we communicate are called ____________________.
environmental factors
Environmental factors include aspects like noise, lighting, and layout.
How we perceive and use time is called ____________________.
chronemics
Chronemics can vary significantly between cultures.
In the United States, we are comfortable interacting with social acquaintances from a distance of 4 to 12 feet. This illustrates which nonverbal channel?
proxemics
This distance can vary in other cultures.
All aspects of communication other than the words themselves are known as ____.
nonverbal communication
Nonverbal communication includes gestures, facial expressions, and body language.
Nonverbal communication is more continuous than verbal communication.
True
Nonverbal cues can flow seamlessly in conversation.
____________________ is all aspects of communication other than words themselves.
Nonverbal communication
This includes tone of voice, facial expressions, and posture.
All of the following are ways that nonverbal behaviors interact with verbal communication EXCEPT:
none of these are exceptions; nonverbal communication can do all of these things
Nonverbal behaviors can repeat, highlight, complement, or contradict verbal messages.
Which of the following is an example of paralanguage behavior? (4 examples)
raising volume when speaking, pausing between words to emphasize certain words, lowering pitch, lowering volume when speaking
Paralanguage includes vocal elements that accompany speech.
Edward Hall found that in the United States, we interact with social acquaintances from a distance of ______ feet to ______ feet.
4 feet to 12 feet
This range is considered personal space in American culture.
____________________ involves remembering, planning, and coordinating domestic activities.
Psychological responsibility
Which of the following are ways to manage dialectics, according to your text?
neutralization, separation, segmentation, reframing
Opposing and continuous tensions in relationships are called relational dialectics.
True
What we put into relationships that cannot be retrieved if the relationships end are called ____________________.
investments
All relationships have rules that guide how partners communicate. Rules are important for which of the following reasons?
They both guide how partners interpret each other’s communication as well as define what is expected.
Men assume more psychological responsibility for relationships than women.
False
In relationships, we do not need privacy and thus should be open for our partners.
False
If you stop sharing information in a relationship (reciprocating), there will be a halt in the progression of the relationship.
True
To explain self-disclosure, Altman and Taylor compare the human personality structure to a(n)
onion
Depenetration is a gradual process of withdrawal from a relationship.
True
Which term is used to describe members of a group who exert less effort than they would if they had worked alone?
social loafing
Social loafing occurs when individuals in a group setting reduce their effort, relying on others to pick up the slack.
The attempt to increase personal status in a group by winning the approval of high-status members is known as
social climbing.
Social climbing involves seeking validation and recognition from more influential group members.
___________________ power is the ability to influence based on personal charisma and personality.
Referent.
Referent power stems from the personal traits and respect others have for an individual.
Task communication focuses on problems, issues, or information before a group.
True
Effective task communication is essential for addressing group objectives and challenges.
____________________ exists when members cease to think critically and independently about ideas generated in groups or teams.
Groupthink.
Groupthink can lead to poor decision-making as it suppresses dissenting viewpoints.
For a group to exist, there must be interaction and interdependence among individuals, a common goal, and shared rules of conduct.
True
These elements are fundamental for establishing a functional group dynamic.
Which of the following is NOT a potential strength of groups?
collectivism
While collectivism can be a group characteristic, it is not inherently a strength and can sometimes lead to conformity.
Three or more people who are characterized by different and complimentary resources of members and a strong sense of collective identity are known as
team
Teams leverage the diverse skills of their members to achieve common objectives.
The term used to describe the ways of thinking, acting, and understanding how work is shared within an organization is called
organizational culture.
Organizational culture shapes the behavior and practices of individuals within a workplace.
The formal and informal links between members of an organization for the purpose of communication within the organization are called
communication networks.
Communication networks facilitate information flow and collaboration across an organization.
