Quiz 5

Question 1

statutory right examples

Answer 1

protection from discrimination, safe working conditions, right to union representation

Question 2

contractual rights

Answer 2

based on a contract

Question 3

contractual rights examples

Answer 3

employment or union contract, due process, implied contract

Question 4

other rights

Answer 4

right to ethical treatment, limited right to privacy, limited right to free speech

Question 5

management rights

Answer 5

right to run the business and retain profits, right to direct workforce, employment-at-will

Question 6

psychological contract

Answer 6

expectation that individuals have that they will be treated fairly at work

Question 7

progressive discipline

Answer 7

verbal warning, written warning, suspension, discharge

Question 8

positive discipline

Answer 8

employees play an active role in changing behavior, emphasis on change, and focus on learning from mistakes

Question 9

union

Answer 9

independent organization that represents employees’ interests & deals with issues such as wages, work hours, and working conditions

Question 10

employees join unions when they:

Answer 10

are dissatisfied with an aspect of their job
feel they lack influence with mgmt
see unionization as a solution

Question 11

wagner act

Answer 11

1935, National Labor Relations Board

Question 12

types of union avoidance

Answer 12

union substitution and union suppression

Question 13

collective bargaining

Answer 13

must be done in good faith where both sides develop and present proposals

Question 14

bargaining types

Answer 14

distributive (win-lose), integrative (win-win)

Question 15

OSHA

Answer 15

occupational safety and health administration

Question 16

OSHA responsibilities

Answer 16

develops occupational standards, workplace inspections, citations and penalties, issues fines, and offers free consultation

Question 17

testing for HIV/AIDS regulations

Answer 17

test must be after job offer is made, results must be confidential, and usually some occupational need for knowing. must also provide accommodations

Question 18

types of workplace violence

Answer 18

harassment, threats, assault

Question 19

what are CTDs?

Answer 19

cumulative trauma disorders; repetitive stress disorders that costs employers billions a year

Question 20

how can you help relieve CTDs or make them less likely to occur?

Answer 20

giving breaks, changing job design if necessary

Question 21

who should be involved in a safety committee?

Answer 21

people from all departments in company

Question 22

what can burnout cause?

Answer 22

emotional exhaustion, depersonalization, and reduced personal accomplishment

Question 23

occupational noise exposure standard

Answer 23

employees are entitled to hearing protection for continuous noise over 80 decibels

Question 24

statutory right

Answer 24

protected by law