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Mang 330 > Quiz 3 > Flashcards

Quiz 3 Flashcards

1
Q

relative judgement appraisal

A

supervisors compare employees to each other

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2
Q

absolute judgement appraisal

A

supervisors make judgements using performance-based standards

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3
Q

different focuses of performance measurements

A

trait, behavioral, outcome

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4
Q

360 feedback

A

getting feedback from managers, customers, coworkers, etc.

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5
Q

challenges for performance appraisals

A

rater errors, bias, organizational politics, liking, individual vs. team, legal issues

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6
Q

phases for training

A

needs assessment, design, development, implementation, evaluation

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7
Q

on-the-job training

A

job rotation, apprenticeship, internship

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8
Q

off-the-job training

A

classroom, slideshows/presentations/videos, simulations

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9
Q

types of training

A 
skills
retraining
cross-functional
team training
creativity & literacy
diversity & ethics
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10
Q

phases of development

A

assessment, direction, development

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11
Q

3 parts of performance management

A

identification, measurement, management

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Mang 330 (5 decks)

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