Quiz 2 Flashcards

1
Q

labor demand

A

number of people an organization needs

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2
Q

HR planning

A

process used to ensure organizations have the right number of people with the right skills

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3
Q

recruitment

A

the process of creating a pool of qualified candidates for any particular job

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4
Q

reliability

A

consistency of measurement

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5
Q

validity

A

achieves the results you need

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6
Q

socialization

A

learning the culture & background of an organization through orientations, etc.

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7
Q

major turnover costs

A

separation, recruitment, selection, hiring, productivity

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8
Q

applicant-centered approach to recruiting

A

treating applicants like customers to demonstrate the company’s culture towards its customers

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9
Q

methods of recruiting

A
Current
Referrals 
Former employees
Former military
Customers
Advertisements 
Employment agencies
College recruiting
Social media
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10
Q

non-traditional recruiting

A

often occurs when there is a shortage of workers in the necessary field and employers take untrained applicants and train them

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11
Q

you cannot have _____ without _____

A

validity, reliability

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12
Q

selection tools

A
letters of recommendation
applications
ability tests --- cognitive, work sample
personality tests
honesty tests
interviews
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13
Q

big 5 personality traits

A
openness to experience
conscientiousness 
extraversion 
agreeableness
narcissism/emotional stability
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14
Q

types of questions in a structured interview

A
situational (scenarios)
job knowledge (specific procedures)
worker requirements (working overtime, weekends, etc)
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15
Q

employee separation

A

termination of an employee’s membership in an organization

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16
Q

turnover rate

A

rate of employee separations in an organization

17
Q

exit interview

A

last interview before voluntary separation so the organization can find out why the person is leaving

18
Q

voluntary separation

A

the employee ends the relationship with the employer (quitting, retiring)

19
Q

involuntary separation

A

the employer terminates the separation

20
Q

downsizing vs. rightsizing

A

downsizing - reducing the number of employees

rightsizing - reorganization of employees

21
Q

potential challenges of early retirement

A

too many people might accept the offer

could be perceived as age discrimination

22
Q

alternatives to layoffs

A

hiring freeze
attrition - not filling spots when people leave
changing job design
retraining employees to do other jobs

23
Q

WARN act

A

employers with 100 or more employees must give 60 days’ notice to employees who will be laid off as a result of a plant closing or a mass separation of 50 or more workers

24
Q

layoff criteria

A

seniority (last in, first out)
performance evaluations

both have advantages/disadvantages

25
Q

communicating the news of layoffs

A
coordinate media relations (control rumors)
maintain security (escorts)
reassure survivors (minimize anxiety, explain financial reasons, and listen to concerns)
26
Q

goals of outplacement

A

reduce morale problems
minimize litigation initiated by separated employees
assist separated employees with finding a comparable job as soon as possible

27
Q

types of outplacement

A

emotional support

job search assistance

28
Q

labor supply

A

the availability of workers who have the right skills