quiz 4.3 - 4.4

Question 1

You should use Device Manager to roll back to the — .

Answer 1

previous version of the driver

Question 2

In Windows 7 and higher, you can roll back to a previous version of the driver if the —

Answer 2

new driver fails.

Question 3

You should not use the Last Known Good Configuration to return to the previous version. The Last Known Good Configuration returns the configuration to the state it was in —-

Answer 3

before the last login.

Question 4

The system registry is overwritten after every login. Since your last login has the new driver version, the Last Known Good Configuration will not return your configuration to the —

Answer 4

previous driver version.

Question 5

You could go to the manufacturer’s Web site to get a previous version of the driver. However, some manufacturers may not keep —

Answer 5

older versions of the driver. It would be easier to roll back the driver in Device Manager.

Question 6

You should not disconnect the device and reattach the device. This procedure will not change the existing driver to the — .

Answer 6

previous one

Question 7

Windows 7 allows you to boot the computer into Windows XP mode on a computer that can support______________. You will need to first download Windows XP Mode and follow the prompts. —

Answer 7

virtualization

Question 8

Windows XP Mode is like a_________________________. Once it is installed, the computer will have a separate implementation of a full OS and will run both Windows XP and Windows 7. —

Answer 8

virtual machine running Windows XP SP3

Question 9

Rolling back drivers will allow you to roll specific hardware back to older device drivers, but will not affect an —

Answer 9

application that needs a particular operating system.

Question 10

Re-installing the programs is not practical as it takes more time. You will also need to remember all your customized settings. In addition, the legacy applications require —

Answer 10

Windows XP and may not run on Windows 7.

Question 11

System restore points return your system back to a previously —

Answer 11

saved state.

Question 12

Restore points are created during significant system events like —

Answer 12

installation programs or device driver.

Question 13

Dry chemicals can be used for multiple types of fires. The chemical —

Answer 13

helps to extinguish the fire, along with a non-flammable gas propellant.

Question 14

CO2 should be used on Class B and Class C fires. It_______________________________. Class B fires involve flammable liquids, such as gasoline, and Class C fires involve electrical equipment. —

Answer 14

cools the burning item and the air around it

Question 15

Halon should be used on_________________________. It interrupts the chemical reaction of burning metals. —

Answer 15

electrical equipment fires only

Question 16

Water should be used on_____________________ , which are fires involving combustibles such as wood and paper. Water extinguishes the fire as the compressed gas propels it. —

Answer 16

Class A fires only

Question 17

To prevent ESD, you would NOT ensure that the room in which computer is serviced is carpeted or that the room is cool and dry. The room in which computer is serviced should not be carpeted because carpets are —

Answer 17

known to be conductors of ESD.

Question 18

Similarly, cool and dry conditions are prone to static electricity, and therefore you should not__________________________. To prevent ESD, humidity in the server room should be maintained above an average of ______ —

Answer 18

service a computer in a cool and dry room /// 45%

Question 19

You should wear an anti-static wristband while servicing a computer to prevent against_____. Anti-static wristbands provide a conductive path to the ground and get rid of the _____ before it can damage your computer. You could also stand on an _____ mat. — ESD

Answer 19

ESD

Question 20

You should keep your one hand in contact with the __________________________at all times to prevent against ESD. —

Answer 20

bare metal frame of the computer

Question 21

This step is useful when you are not wearing an anti-static wristband because this step will keep you grounded to prevent against ESD. This is often referred to as —

Answer 21

self-grounding.

Question 22

You should wear cotton clothes to prevent against ESD because other materials, such as__________________________________________. Therefore, to prevent against ESD, cotton clothes can be worn. —

Answer 22

synthetic and nylon, are known to be conductors of static charge

Question 23

You could examine the Material Safety Data Sheet (MSDS), Occupational Safety and Health Administration (OSHA) guidelines, or Environmental Protection Agency (EPA) guidelines to discover how to properly dispose of chemicals. You should refer to MSDS documentation for —

Answer 23

handling and disposal of any toxic or hazardous materials.

Question 24

The Food and Drug Administration (FDA) guidelines are regarding _____________________and not chemicals. —

Answer 24

food and drugs,

Question 25

While most emphasis is often placed on the backup procedure, it is important to test the backup itself to see if it can —

Answer 25

indeed restore missing data.

Question 26

File-level backups should be tested for —

Answer 26

individual file recovery.

Question 27

Image-level backups should be tested to ensure that the restored image will allow a —

Answer 27

new, fresh computer to be operational when the image is applied.0

Question 28

It is also important to test the _________________of the backup media if it is stored offsite. —

Answer 28

accessibility

Question 29

A universal power supply (UPS), or a series of such devices, should provide enough temporary power to allow for an orderly shutdown of machines. They are not designed to be ___________________________like generators. It is important to buy a UPS with sufficient capacity for your needs. —

Answer 29

long-term sources of power

Question 30

A surge protector protects against ________________________from when the power comes back on after an outage. —

Answer 30

lightning strikes, voltage spikes, and surges