6432 Flashcards
This problem could be caused by authentication or DNS issues as well as misconfiguration issues. Try flushing the DNS and updating your network settings. It might also be necessary to restart services. —
Limited connectivity -
For any type of computer, you should first try the obvious: make sure the display is operating and check the power to the CPU. If obvious problems are ruled out, this issue is usually caused in Windows when boot files are missing or corrupt. You should search the operating system’s log files that are located in the %SystemRoot% and %SystemRoot%\Debug folders. You should replace the missing or corrupt boot file if that is the problem. For Apple computers, you might need to reset the System Management Controller (SMC.) —
Failure to boot -
This problem could be caused by authentication or DNS issues or misconfiguration issues. Try flushing the DNS and updating your network settings. It might also be necessary to restart services. — -
Limited connectivity
This problem can be caused by a malware infection. Perform a malware check. If this does not resolve the problem, you may need to re-install the application . or check to see if the vendor has released an update . —
Application crashes
This is usually either a hardware or software issue. If the system reboots after being on for a certain amount of time and seems to reboot at the same point every time, you probably have a hardware issue or overheating issue. If the system reboots when you launch a certain application or certain hardware, then the problem is with the software or hardware you are trying to launch. Examine the log and boot files to see if you can see any problems. Use Safe Mode to correct incompatibility issues. Also, make sure that you remove all viruses and malware, because these applications can cause spontaneous reboots. This could also be related to overheating. — -
Spontaneous shutdown / restart
The main printing issue related to the operating system is most often caused by incorrect printer driver. Consult with the printer vendors website to determine the correct driver for your OS. —
Printing issues
This usually occurs because the RAID driver was not properly loaded or installed. In Windows 7, you should choose to repair the system on the first screen and select Load Driver on the next screen. Once the driver is loaded, you can partition the drive as usual. In Windows 8 and 8.1, you can install the RAID driver package from the vendor. — -
RAID not detected during installation
This problem is most often caused by device drivers. If this problem occurs after a new device driver has been installed, you should roll back to the previous device driver version. You could also boot into the Last Known Good Configuration. — -
Device fails to start/undetected
These error message always list the exact dll file that is missing. Copy the missing dll file from the Internet, installation DVD, or another computer and place it in the correct location (usually the system32 folder). — -
Missing dll message
__________is most often related to low resources, including memory and hard drive space, or having too many applications that load at startup. Research the applications that are loading at startup to ensure that none of them is malware, because malware can also cause this issue. If you do not need some of the applications to load at startup, simply stop them from doing so. It is not necessary to completely remove them, unless of course they are malware. —
Slow bootup
This problem is most often caused by remote profiles. The best way to resolve this issue is to load the profile on the local computer and not require the computer to load from a networked location. —
Slow profile load
Use the Event Log to determine which service has failed to start and to research any issues that may have led up to the service not loading. Try to restart the service using the Services console. Also note that some services are dependent upon other services running. Check the service dependencies to ensure that all the services are running that are required.
Services fail to start -
This issue is caused when an application is designed to run on an older operating system version. If the application will not run in a newer operating system, you can set the application to operate in the mode for which it was created. Use the Compatibility tab of the application’s Properties dialog box to select the compatibility mode. Alternatively, you may need to set the application to run as an administrator by enabling the Run As Administrator option on the Compatibility tab. —
Compatibility error
If you experience slow _________________, you should first check for viruses or malware. If the problem still exists, defragment the hard drive and check the hard drive for free space. Make sure the latest updates are installed. If you still have performance problems, you may need to install more RAM or additional hard drives. —
Slow performance
This is most likely caused by a bad device driver. If you have a restore point from before the problem occurred, you could revert to that point in time. You could also use the Roll Back Driver feature to revert to the older driver. Device Manager can be used to view all devices and will allow you to install new drivers or roll back to older versions. —
Boots to Safe Mode
