Quiz 2 Flashcards
It is a system that incorporates all the processes needed for effectively managing data for both inpatient and outpatient information
a. Personal management
b. Inventory management
c. Equipment management
d. Information management
d. Information management
T/F: The data gathered by the laboratory are called potential information and not the actual information until it is utilized for patient care
T
It is the transmission of information between or among departments
a. Intradepartmental communication
b. Interdepartmental communication
c. Both a and b
d. Neither a nor b
b. Interdepartmental communication
The following are recommendations for interdepartmental communication, except:
a. Do not answer questions you are not sure of, refer to resources of the department
b. Do not delay answering the telephone
c. Be certain of job description and all duties set forth
d. Be certain that all typed results are legible and signed
c. Be certain of job description and all duties set forth
The following are recommendations for interdepartmental communication, except:
a. Minimize conversation unrelated to job duties
b. When making calls, prepare remarks with name and department
c. When receiving calls, say “good morning, pathology department”
d. Be courteous at all times
a. Minimize conversation unrelated to job duties
It is the transmission of information within the department
a. Intradepartmental communication
b. Interdepartmental communication
c. Both a and b
d. Neither a nor b
a. Intradepartmental communication
This is the most fundamental form of communication. It is suitable for day-to-day liaison, direction and exchange of information
a. Planned appointments
b. Telephone calls
c. Informal talks
d. Interoffice memo
c. Informal talks
What is the typical feature of a regular employment contract?
a. Temporary work with no benefits
b. Fixed salary, benefits, and long-term commitment
c. Freelance work with flexible hours
d. Project-based work with no benefits
b. Fixed salary, benefits, and long-term commitment
They are used to convey information associate with evaluation, analysis, recommendations, etc. to supervisors or colleagues and are most effective when based on conferences, visits, inspections, surveys, research study etc.
a. Letters
b. Reports
c. Interoffice memos
d. Posters
b. Reports
It is concerned with the engagement and effective utilization of manpower to obtain optimum efficiency of human resources
a. Personnel management
b. Human resource management
c. Only a is the answer
d. Only b is the answer
e. Both a and b
e. Both a and b
Part of the personnel program pertaining to the recruitment, interviewing, testing, induction, placement, transfer, merit, rating, promotion, training, counseling, and separation of employees
a. Safety
b. Employment
c. Research and standard
d. Services
b. Employment
Included in the wage policy, except:
a. Non-financial incentives
b. Bonus
c. Profit sharing
d. Salary
aa. All of the above
bb. None of the above
bb. None of the above
Included in personnel program related to collective bargaining, wage and salary administration, grievance system, medical and dental services, labor management relations and morale studies
a. Employee standards
b. Employee services
c. Employee relations
d. Employee research
c. Employee relations
Included in the employment recruitment and selection policy, except:
a. Minimum qualifications required
b. Sources of manpower
c. Selection tests
d. All of the above
e. None of the above
e. None of the above
The following are functions of a personnel manager, except:
a. Handle complaints such as grievances and disciplinary actions
b. Provide personnel services, medical, social, recreational
c. Negotiate with labor unions
d. Motivate employees to do better
aa. All of the above
bb. None of the above
bb. None of the above
