Quiz 1 Flashcards

1
Q

T/F: Effective leaders are good problem solvers and knowledgeable about business or technology

A

T

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2
Q

Leadership style whose influence is derived from relationship rather than position, power, and formal authority

A

Interactive Leadership

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3
Q

Leadership style whose influence is derived from relationship rather than position, power, and formal authority

A

Interactive Leadership

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4
Q

Where others might think a project/task is too difficult, leaders face those challenges with positivity and energy

A

Optimism

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5
Q

Where concern for people is high, and concern for production is low

A

Country Club Management

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6
Q

Where concern for people is high, and concern for production is low

A

Country Club Management

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7
Q

It is represented as 9,1

A

Authority Compliance

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8
Q

“My Way”

A

Dominating Style

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9
Q

It is reflective of moderate amount of assertiveness and cooperativeness

A

Compromising style

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10
Q

Low concern for production, low concern for people

A

Impoverished Management

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11
Q

Reflects high degree of cooperation which works best when people realize they are wrong

A

Accomodating style

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12
Q

T/F: A good control system should encourage each employee to exercise self-medication

A

False; self-control

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13
Q

T/F: Performance standard must be expressed qualitatively

A

False; quantitatively

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14
Q

It is also real time control

A

Concurrent

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15
Q

It involves measuring, restraining, correcting

A

Controlling

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16
Q

It refers to the degree of willingness of the employee to perform the job given if the manager is not monitoring

A

self-control

17
Q

TQM technique that include group of 6-12 volunteers

A

Quality Circle

18
Q

Continuous process of measuring products, services, and practices against major competitors

A

Benchmarking

19
Q

Commonly used in Clinical Chemistry where values are plotted within the 2 SD

A

Control chart