Quick Facts Flashcards
1
Q
AMEX Global Business Travel
A
90% reduction in email traffic - eliminating 300k emails per year. $500k Annual cost reduction
2
Q
Magellan Health
A
75% of inquiries solved through Self Service.
40% reduction in HR Caseload.
75% decrease in time to resolve cases.
3
Q
Sanford Health
A
16 Agents take care of 50,000 employees across 24 states.
