Questionnaire Design Flashcards
Strengths of a questionnaire
shows what people think and feeleasily replicatedrespondents feel anonymous
Weakness of a questionnaire
social desirability biaspossible biased sample
Strengths of closed-ended questions
quantitativeeasily to analyse (draw simple conclusion)answers more objective (interpreted same way by different researcher)
Weakness of closed-ended questions
lack validity, cannot express own feelings oversimplifies reality
Strengths of open-ended questions
rich detail of behaviourunexpected results (doesn’t close off unusual answers)
Weakness of open-ended questions
harder to draw conclusionsinterpretation is subjective
Ranked scale strengths
objectivequantitative data
weaknesses of the ranked scale
response setsocial desirability bias