Quality Management Flashcards

1
Q

Systematic, integrated set of activities to establish and control the work process from preanalytical through postanalytical processes,

A

Quality management system

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2
Q

Preventive measure
Monitors performance starting from ordering to reporting

A

Quality assurance

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3
Q

Analytic phase-

A

Testing

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4
Q

Post analytic phase

A

Release of results

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5
Q

System of ensuring accuracy and precision in the laboratory

A

Quality control

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6
Q

Quality control is concerned only on the

A

Analytical phase

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7
Q

Process of ensuring that analytical results are correct by testing known samples that resemble patient samples→ known as

A

QC sample or control

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8
Q

both accurate and precise

A

Reliable

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9
Q

Is the ability of an analytical method to measure the smallest concentration of the analyte of interest

A

Sensitivity

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10
Q

It only measure the analyte of interest

A

Specificity

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11
Q

The nearness or closeness of the value to the true value or the target value

A

Accuracy

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12
Q

true value or the target value

A

Mean

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13
Q
  • The ability of an analytical method to give repeated results to the same sample that agree with one another
  • The values are near each other
A

Precision or reproducibility

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14
Q

The degree to which a method is easily repeated

A

Practicability

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15
Q

Able to maintain both accuracy and precision even over an extended period of time

A

Reliability

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16
Q

Ability of an analytical method to detect the proportion of individual’s WITH the disease

A

Diagnostic sensitivity

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17
Q

Ability of an analytical method to detect the proportion of individual’s WITHOUT the disease

A

Diagnostic specificity

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18
Q

Diagnostic specificity is able to detect

A

True negatives

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19
Q

Kinds of quality control

A

Interlab QC/ External QC
Intralab QC/ Internal QC

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20
Q

Involves proficiency testing (EQAS) programs that periodically provide samples of unknown concentration to participating clinical laboratories

A

Interlab QC/ External QC:

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21
Q

Proficiency testing

22
Q
  • Analysis of control samples together with the patient specimens (within lab)
  • This type of QC is able to detect both random and systematic errors
A

Intralab QC/ Internal QC

23
Q

Intralab QC/ Internal QC can detect

A

Both random and systematic errors

24
Q

your internal QC is run everyday, minimum number of samples in a month should be

25
Errors encountered in the collection, preparation and measurement of samples, including transcription and releasing of lab results
Variations
26
- Due to chance -Can vary for sample to sample
Random error
27
- detected as positive or negative bias - Often related to calibration problem, deteriorate reagent or control
Systematic error
28
Human error
Clerical error
29
Used to observe values of control materials over time to determine reliability of the analytical method
Quality control chart
30
Used to observe values of control materials over time to determine reliability of the analytical method
Quality control chart
31
This occurs when that data set is accurately described by your standard deviation and your mean
Gaussian curve ( bell curve )
32
- Calculates the difference between QC results and your target means - It can identify consistent bias problems - Requires implementation computer
Cumulative sum graph
33
Compare results obtained on a high and low serum from different laboratories
Youden twin plot
34
- Most widely used QC chart in the laboratory -Can observe a trend or a shift or an outlier
Shewart Levey Jennings Chart
35
Shewart Levey Jennings Chart errors
Trend, shift, outlier
36
Is formed when control values increase or decrease for a minimum of 6 consecutive days
Trend
37
Cause of trend
Deterioration of reagents
38
This is formed when control values distribute themselves on one side of the mean for a minimum of 6 consecutive days
Shift
39
Cause of shift
improper calibration of the instrument
40
A control value that is far form the main set of values
outlier
41
more accurate SD
low SD
42
- dispersion of values - how hey are far away from the mean, how close they are from each other (precision)
standard deviation
43
data that cluster about one point
central tendency
44
refers to raw data arranged in ascending (or descending) order
array
45
refers to the the interval between the largest and smallest value in the data set
range
46
tells how many times each value occurs
frequency distribution
47
is the measure of the degree of variance from a mean value
standard deviation
48
all the data are close to the mean
SD is small
49
are values that fall within the preset acceptable limits
confidence limits
50
is a substance with exact value and purity associated with it
standard
51
- is a substance with a particular value that has been determined by the manufacturer - often used to adjust an instrument to certain values prior to running samples - may be a standard or vice versa
calibrator