Quality Assurance and Quality Control Flashcards

1
Q

What does quality assurance mean?

A

Procedures to manage all functions that affect quality.

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2
Q

What does quality control mean?

A

Check against the manufacturing specification.

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3
Q

What is meant by the lion mark?

A

The Lion Mark is a British consumer symbol developed in 1988 by British Toy & Hobby Association (BTHA) and used to identify toys denoted as safe and of high quality.

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4
Q

What does quality assurance actually do?

A

Quality Assurance does not check the quality of the final product, but the quality of all systems on the production line, staff training and quality monitoring.

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5
Q

What does quality control actually do?

A

The process of inspecting products to ensure that they meet the required quality standards. It may take part in any part of the production.

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6
Q

What is used for quality assurance?

A

Jigs
Formers
Moulds

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7
Q

What is a jig?

A

A device you line material up to accurately repeat an operation, time after time e.g. for sawing, cutting, drilling, punching.

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8
Q

What is a mould?

A

A shaped cavity used in which a liquid can be poured until it solidifies or cools e.g. jelly making, aluminium casting, slip casting.

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9
Q

What is a former?

A

A construction used to help with shaping operations e.g. laminating, vacuum forming, acrylic bending, felt blocking, dressmaker’s dummy, drop moulding & drape forming in clay.

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10
Q

What is tolerance in quality control?

A

Acceptable range of difference from standard.

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11
Q

What are the connotations of one off production?

A

These products are expensive at cost price, sometimes bespoke, and often take a long time to make and cost of materials & labour are high. Many prototypes are ‘one off products’. Are often made by hand by skilled craftspeople.

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12
Q

What are the connotations of batch production?

A

These products are identical and produced in small batches, daily, weekly, monthly or when needed. They can range in cost priced. Production normally runs from between 2 - 10k.

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13
Q

What are the connotations of mass production?

A

These products are produced in very high volumes, 10k +. They are normally products that are in high demand and can range in expense, cars are a good example.

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14
Q

What are the connotations of continuous production?

A

These items are normally very cheap to but make and could be considered ‘throwaway’. These factories are often found in developing countries where land for factories and equipment are cheaper.

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15
Q

What are the connotations of just in time production(JIT)?

A

This scale of production relies on the product been manufactured to a time schedule. This allows raw materials to be delivered at an exact time for production and then manufactured and are shipped straight to distribution /retailers. Apple INC uses JIT production.

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16
Q

What is the kite mark?

A

A UK product and services quality trade mark which is owned and operated by the British Standards Institution.

17
Q

What tools can be used to make measurements accurate?

A

Vernier caliper
Digital vernier caliper
Scales
Tape measure