Quality assuarance Flashcards
what is quality
degree to which a set of inherent characteristics fulfil requirements
define quality assuarance
part of quality management focused on providing confidence that quality requirement will be fulfilled
Quality indicators
observations, statistics or data defined by the organization or service that typify the performance of a given work process and provide evidence that the organization or service meets its quality intentions
define quality control
part of quality management focused on fulfilling quality requirements
define quality management
coordinated activities to direct and control an organization with regard to quality
Quality management system
management system to direct and control an organization with regard to quality
Quality policy
overall intentions and directions of an organization related to quality as formally expressed by top management
differentiate quality assessment and quality control
- Quality assessment (QA) is a complete system of creating and following procedures and policies to aim for providing the most reliable patient laboratory results
- QA aims to minimize errors in the pre-analytical, analytical, and post-analytical phases
- It include analyzing known quality control materials along with unknown patient samples
define preanalytical variables
Refers to everything creating an impact on the patient specimen before it is tested for the analyte