QI Methodology Flashcards
What is ‘healthcare failure modes and effects analysis’?
Systematically evaluate processes for quality improvement (risk factors, potential effects)
What are ‘decision trees’?
Improve quality and consistency of processes in healthcare, via decision-making
What is ‘performance benchmarking’?
Drive quality improvement through performance targets
What is ‘model for improvement’?
Decide upon, test and refine quality improvements
What are ‘technological innovations’?
Automate processes and systems for care quality improvement
What are ‘communication tools’?
Improve quality of care through structured information exchange
What is lean/six sigma?
Eliminate waste and redirect resources for quality and efficiency
What is ‘process mapping’?
Map the patient journey for quality improvement opportunities
What is ‘plan, do, study, act’?
Introduce and test potential quality improvements on a small scale
What is a ‘clinical audit’?
Check clinical care meets defined quality standards
What is root cause analysis?
Systemically uncover the causes of events affecting quality
What is ‘statistical process control’?
Measure and control process quality against predefined parameters
