(3) Quality Improvement Flashcards
1
Q
What is the IHI model for improvement?
A
AIM > what are we trying to accomplish? Use SMART aim what are you improving? where? by how much? by when?
DATA > how will change be an improvement?
3 measures: outcome, process, balancing
IDEA > what change will result in improvement?
Idea generation by: brain storming, fresh eyes, that’s impossible!, experience-based co-design
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Plan - predict what you think will happen
What? Who? When? What data?
Do - test on small scale, document problems and unexpected outcomes
Study - compare to predictions, plot on SPC, reflect
Act - adopt, adapt, abandon, refine change, prepare for next PDSA
